... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer experience Manager
Melbourne, FL · On-site
$17/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer experience Manager
Melbourne, FL · On-site
$17/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Jacksonville, AR · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Jacksonville, AR · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Prince Frederick, MD · On-site
$18.50/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Prince Frederick, MD · On-site
$18.50/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Nelsonville, OH · On-site
$36K - $46K/yr
UNIFIED BANK, in Nelsonville , OH , has an immediate opening for the full-time position of Customer Experience Manager . This position reports directly to UNIFIED BANK's Customer Experience & Sales ...
Customer Experience Manager
Nelsonville, OH · On-site
$36K - $46K/yr
UNIFIED BANK, in Nelsonville , OH , has an immediate opening for the full-time position of Customer Experience Manager . This position reports directly to UNIFIED BANK's Customer Experience & Sales ...
Customer Experience Manager
Jacksonville, AR · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Jacksonville, AR · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Cedar Rapids, IA · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Cedar Rapids, IA · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
East Walpole, MA · On-site
$19.50/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
East Walpole, MA · On-site
$19.50/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Customer Experience Manager
Poplar Bluff, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
New
Customer Experience Manager
Poplar Bluff, MO · On-site
$18/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
New
Customer Experience Mgr
Augusta, GA · On-site
Manage, maintain, and organize 100+ orders per month in various stages of the order-to-cash process ... Excel, Microsoft Office, SAP, Salesforce preferred Customer facing experience preferred EEO ...
Customer Experience Mgr
Augusta, GA · On-site
Manage, maintain, and organize 100+ orders per month in various stages of the order-to-cash process ... Excel, Microsoft Office, SAP, Salesforce preferred Customer facing experience preferred EEO ...
Process Excellence & Design Thinking CX Change Management AI Knowledge Architecture & Conversational Customer Experience Design Digital Journey Strategy (Tech-Touch) * Agile Culture: Define ...
Process Excellence & Design Thinking CX Change Management AI Knowledge Architecture & Conversational Customer Experience Design Digital Journey Strategy (Tech-Touch) * Agile Culture: Define ...
Digital Experience Manager
Dallas, TX · On-site +1
$50K - $60K/yr
The Digital Experience Manager owns executing against the established editorial calendar and is responsible for keeping The Trident online blog, Let's Talk Tri Delta Podcast, video and social media ...
Digital Experience Manager
Dallas, TX · On-site +1
$50K - $60K/yr
The Digital Experience Manager owns executing against the established editorial calendar and is responsible for keeping The Trident online blog, Let's Talk Tri Delta Podcast, video and social media ...
Mgr, Digital Site Ops
Brentwood, TN · On-site
Overall Job Summary The Manager, Digital Operations is responsible for leading a critical area of ... Monitor operational performance and customer experience, proactively identifying risks, defects ...
Mgr, Digital Site Ops
Brentwood, TN · On-site
Overall Job Summary The Manager, Digital Operations is responsible for leading a critical area of ... Monitor operational performance and customer experience, proactively identifying risks, defects ...
Skills, knowledge, and experience points required to unlock the role of the Digital Customer Success Manager at Hack The Box: * Relevant Professional Experience: Background in digital customer ...
Skills, knowledge, and experience points required to unlock the role of the Digital Customer Success Manager at Hack The Box: * Relevant Professional Experience: Background in digital customer ...
The Customer Experience Manager drives continuous improvement initiatives, spaceutilizationstrategies, operational planning, service excellence standards, and customer satisfaction metrics while ...
The Customer Experience Manager drives continuous improvement initiatives, spaceutilizationstrategies, operational planning, service excellence standards, and customer satisfaction metrics while ...
Customer Experience Manager (CXM) Location: Local to Herndon, VA preferred but will accept remote candidates. If local to Herndon, resource must be onsite 4 days per week. Duration: 12+ Months ...
Quick apply
Customer Experience Manager (CXM) Location: Local to Herndon, VA preferred but will accept remote candidates. If local to Herndon, resource must be onsite 4 days per week. Duration: 12+ Months ...
Must reside in Pennsylvania, New York or New Jersey We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the ...
Quick apply
Must reside in Pennsylvania, New York or New Jersey We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the ...
Collaboration with Customer Experience Managers (CEM) and Regional Sales Manager (RSM) on accuracy of sales proposals to ensure trades are processed correctly. * Resolve disputes with RSM & CEM RSM ...
Collaboration with Customer Experience Managers (CEM) and Regional Sales Manager (RSM) on accuracy of sales proposals to ensure trades are processed correctly. * Resolve disputes with RSM & CEM RSM ...
Assists Customer Experience Manager in overseeing all aspects of front-end operations. Performs duties of the Customer Experience Manager in their absence. In the absence of store management, may ...
Assists Customer Experience Manager in overseeing all aspects of front-end operations. Performs duties of the Customer Experience Manager in their absence. In the absence of store management, may ...
Digital Customer Experience Manager information
See salary details
$14.5K - $28.1K
0% of jobs
$28.1K - $41.7K
2% of jobs
$41.7K - $55.3K
9% of jobs
$55.3K - $68.9K
12% of jobs
$70.2K is the 25th percentile. Wages below this are outliers.
$68.9K - $82.5K
19% of jobs
The median wage is $88.5K / yr.
$82.5K - $96K
18% of jobs
$96K - $109.6K
11% of jobs
$113K is the 75th percentile. Wages above this are outliers.
$109.6K - $123.2K
18% of jobs
$123.2K - $136.8K
7% of jobs
$136.8K - $150.4K
2% of jobs
$150.4K - $164K
2% of jobs
$14.5K
$92.9K
$164K
How much do digital customer experience manager jobs pay per year?
As of Sep 12, 2026, the average yearly pay for digital customer experience manager in the United States is $92,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,500.00 per year, depending on experience, location, and employer.
What is the difference between Digital Customer Experience Manager vs Customer Service Manager?
| Aspect | Digital Customer Experience Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Optimizing digital channels and online customer interactions | Managing in-person and phone customer service teams |
| Skills & Certifications | UX design, digital marketing, analytics | Customer service, leadership, communication |
| Work Environment | Digital platforms, online tools, remote options | Call centers, retail stores, office settings |
| Industry Usage | Retail, tech, e-commerce | Retail, hospitality, telecom |
The Digital Customer Experience Manager focuses on enhancing online customer interactions through digital channels, while the Customer Service Manager oversees in-person and phone-based customer support. Both roles require strong communication skills, but the digital manager emphasizes analytics and UX, whereas the customer service manager emphasizes team leadership and direct customer engagement.
How do you become a digital customer experience manager?
To become a digital customer experience manager, candidates typically need a bachelor's degree in marketing, business, or a related field, along with experience in customer service, digital marketing, or UX design. Developing skills in data analysis, customer journey mapping, and familiarity with tools like CRM and analytics platforms is important. Earning certifications such as Certified Customer Experience Professional (CCXP) can also enhance prospects.
How much does a digital customer experience manager earn?
The salary for a digital customer experience manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Professionals in this role often have skills in user experience design, data analysis, and digital tools, with certifications like CX or UX design enhancing earning potential.
What does a digital customer experience manager do?
A digital customer experience manager oversees and improves the online interactions customers have with a company's brand, ensuring a seamless and engaging digital journey. They analyze customer feedback, utilize tools like analytics platforms, and collaborate with marketing and IT teams to enhance digital channels such as websites, apps, and social media.
More about Digital Customer Experience Manager jobs
What cities are hiring for Digital Customer Experience Manager jobs?
Cities with the most Digital Customer Experience Manager job openings:
What are the most commonly searched types of Digital Customer Experience jobs?
The most popular types of Digital Customer Experience jobs are:
What states have the most Digital Customer Experience Manager jobs?
States with the most job openings for Digital Customer Experience Manager jobs include:
What are popular job titles related to Digital Customer Experience Manager jobs?
For Digital Customer Experience Manager jobs, the most frequently searched job titles are:
Customer Experience Manager
Pittsburgh, PA • On-site
Five Below
• Food and Beverage Wholesalers • 5 - 10K employees5,001 - 10,000 employees
Full-time
Medical
Re-posted 3 days ago
Five Below rating
4.8
Based on 810 frontline employees who took The Breakroom Quiz
Job description
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
QUALIFICATIONS
ESSENTIAL JOB FUNCTIONS
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.
- Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.
- Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.
- Responsible for performing store manager duties in their absence.
- Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
- Reviews all corporate communications and reacts accordingly.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
- This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS
- High School Graduate or equivalent.
- College experience preferred.
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
ESSENTIAL JOB FUNCTIONS
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
- Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
Position Type:
Hourly
Position Starting At:
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
What Five Below employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Five Below
Sourced by ZipRecruiter
Five Below carries an ever-evolving and exciting assortment of cell phone cases and chargers, remote control cars, yoga pants, graphic tees, nail polish, footballs and soccer balls, tons of candy and seasonal must-haves for Easter, Halloween, Christmas and more. Everything, everyday, is just $5 and below. Its stores are a vibrant, colorful and high-energy destination. Five Below products are grouped into one of eight in-store worlds: Style, Room, Sports, Tech, Crafts, Party, Candy and Now. Five Below's unique assortment features leading brands such as Lego®, Wilson®, HasbroTM and Peeps® and hot licenses from Disney® and Marvel® such as Frozen, Despicable Me, Avengers and Star WarsTM. Rounding out the assortment is merchandise packed with quality and value made exclusively for Five Below. Five Below was founded in 2002 by David Schlessinger, creator and founder of Encore Books and Zany Brainy along with Tom Vellios, former CEO of Zany Brainy, and current Chairman of Five Below. In early 2015, Joel Anderson, the former CEO of WalMart.com, was named CEO and President of Five Below. The Company (NASDAQ: FIVE) has achieved astounding growth, including a current string of 37 consecutive quarters of positive comparable stores sales growth (from Q2, 2006 to present). Five Below is poised to grow rapidly driven by a unique approach to targeting the teen and pre-teen customer with an edited assortment of trend-right, high quality merchandise that fosters universal appeal. With a highly differentiated shopping experience that delivers exceptional value within the $1-$5 pricing model, customers have a deep appreciation for the brand. There is a long runway for growth with compelling and consistent store performance backed by an experienced and passionate senior management team.
Industry
Food and beverage wholesalers
Company size
5,001 - 10,000 Employees
Headquarters location
Philadelphia, PA, US
Year founded
2002