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Developer Support Engineer Jobs in Oregon (NOW HIRING)

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...

About the Engineering Support Organization The aim of the Engineering Support Organization is to ... Partner with Product Management, Developer Education and Engineering to track and maintain ...

OR · On-site

About the Engineering Support Organization The aim of the Engineering Support Organization is to ... Partner with Product Management, Developer Education and Engineering to track and maintain ...

Senior Technical Support Engineer

OR · On-site +1

$114K - $145K/yr

As a Senior Technical Support Engineer, you will get to solve the most technically challenging problems facing our largest customers. You will be a trusted technical expert that our customers rely on ...

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

OR · On-site

We are seeking a highly skilled and motivated AI Technology Support Engineer/Analyst to join our dynamic team. The ideal candidate will possess a strong technical background in AI technologies ...

OR · On-site

We are seeking a highly skilled and motivated AI Technology Support Engineer/Analyst to join our dynamic team. The ideal candidate will possess a strong technical background in AI technologies ...

Postman (or similar API tools) and Browser developer tools * Comfortable working in a collaborative team environment under pressure * Strong familiarity with software development concepts, databases ...

OR · Hybrid

The ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable direction ...

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

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Developer Support Engineer information

See Oregon salary details

$127.9K

$147.5K

How much do developer support engineer jobs pay per year?

As of Jun 12, 2026, the average yearly pay for developer support engineer in Oregon is $146,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $145,900.00 and $145,900.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are popular job titles related to Developer Support Engineer jobs in Oregon? For Developer Support Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in Oregon look for? The top searched job categories for Developer Support Engineer jobs in Oregon are:
What cities in Oregon are hiring for Developer Support Engineer jobs? Cities in Oregon with the most Developer Support Engineer job openings:
What are popular job titles related to Developer Support Engineer jobs in OR? For Developer Support Engineer jobs in OR, the most frequently searched job titles are:
Infographic showing various Developer Support Engineer job openings in Oregon as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 3% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $146,106 per year, or $70.2 per hour.

SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

71st of 204 rated it services


Job description

Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues with hardware and software in a diverse MS Windows environment.  Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, Windows 11 with strong user interaction skills.  Need to be able to work independently and as part of a team.  Diagnose and troubleshoot Apple (MAC) computer and iOS hardware and software. Perform repairs on Apple computer and iOS hardware and software. Understanding of the MAC OS Imaging process using JAMF preferred but not required. May be assigned to assist in leading small projects and team efforts. Skills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities.  Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs.  Experience supporting Active Directory, MS Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom needed. Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines such as computing, networking, integration, and domain administration.  Must possess a degree. High School Diploma may be substituted with 6 additional years of related experience. HDI Technical Support Professional required within six (6) months of employment. Duties:  Escalation point for Junior and Mid-level desk side engineers.  Ability to act independently in a customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues.  Troubleshoots complex issues that were unable to be remediated by junior and mid-level engineers.  Updates status of queued service requests with the IT service management system. Certifications desirable but not required include A+, Net+, Secure+.  Must be reliable and have independent transportation.

Top Qualifications, Skills, Experience or Certifications:  

  • Must be able to obtain a Public Trust Clearance
  • Deployment of customer hardware and software
  • Problem Resolution IT support to end users
  • Customer Service
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Job Role Specific Requirements:

The support will range from simple to complex system issues and may include VIP support requirements.

The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware and software solutions. We are looking for exceptional organization skills, scheduling, and the ability to document processes.

  • Remote and Deskside Experience troubleshooting hardware and software issues
  • Troubleshooting Microsoft Windows with latest Windows OS
  • Familiarity with MAC OS
  • Installation and configuration of new machines in a Windows environment
  • Smart cards / PIV cards (general knowledge)
  • Experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, Thin Client
  • Provide Remote Tool Support
  • Conference Room / VTC Setups
  • Travel to various field sites is required, and reliable and independent transportation will be needed.  
  • Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust

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