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Developer Support Engineer Jobs in Oregon (NOW HIRING)

Smarsh

Technical Support Engineer I

Portland, OR

$60K - $80K/yr

Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...

Smarsh

Technical Support Engineer I

Portland, OR · On-site

$60K - $80K/yr

Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...

Veriff

Senior Technical Support Engineer

OR · On-site +1

$114K - $145K/yr

As a Senior Technical Support Engineer, you will get to solve the most technically challenging problems facing our largest customers. You will be a trusted technical expert that our customers rely on ...

Netflix

OR · On-site

About the Engineering Support Organization The aim of the Engineering Support Organization is to ... Partner with Product Management, Developer Education and Engineering to track and maintain ...

ACA Group

Application Support Engineer

Medford, OR · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

Amat

Process Support Engineer - Etch

Hillsboro, OR · On-site

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

Amat

Process Support Engineer II

Hillsboro, OR · On-site

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

Amat

Process Support Engineer IV

Hillsboro, OR

$128K - $176K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

TEKsystems

Support Engineer / Analysts

Salem, OR

$35/hr

... support was required and backup devices were deployed using designated reporting form - Back-up laptop responsibility o Know when to deploy backup laptops o Keep track of all backup devices during ...

TEKsystems

Support Engineer / Analysts

Salem, OR

$35/hr

... support was required and backup devices were deployed using designated reporting form - Back-up laptop responsibility o Know when to deploy backup laptops o Keep track of all backup devices during ...

Westinghouse Electric Company, LLC

$103K - $129K/yr

As a Principal Platform Support Engineer you will be the senior technical interface between Westinghouse I&C teams and non-safety control system platform vendors. You will lead high-quality ...

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Showing results 1-20

All JobsDeveloper Support Engineer JobsDeveloper Support Engineer Jobs in Oregon

Developer Support Engineer information

See Oregon salary details

$127.9K

$147.5K

How much do developer support engineer jobs pay per year?

As of Jul 10, 2026, the average yearly pay for developer support engineer in Oregon is $146,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $145,900.00 and $145,900.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are popular job titles related to Developer Support Engineer jobs in Oregon? For Developer Support Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in Oregon look for? The top searched job categories for Developer Support Engineer jobs in Oregon are:
What are popular job titles related to Developer Support Engineer jobs in OR? For Developer Support Engineer jobs in OR, the most frequently searched job titles are:
Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in Oregon as of July 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% In-person job distribution, with an average salary of $146,106 per year, or $70.2 per hour.
Technical Support Engineer I

Technical Support Engineer I

Smarsh

Portland, OR

$60K - $80K/yr

Full-time

Posted 18 days ago

Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary
 
Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ensuring adherence to established policies and processes that minimize operational risk and prevent unintended service disruptions. You will work closely with customers, Support, Engineering, and other cross-functional teams to resolve complex issues, drive cases to completion, and maintain accurate documentation throughout the customer lifecycle. Success in this role requires strong technical aptitude, exceptional attention to detail, and the ability to communicate complex information clearly and effectively to both technical and non-technical audiences. 
How will you contribute?
  • Process downgrades and cancellations for any Smarsh products.
  • Follow required policies and processes to ensure due diligence and prevent risk of inadvertent service stoppage.
  • Effectively communicate issues to internal teams, both technical and non-technical, in various channels.
  • Log and track cases using Salesforce, maintaining detailed documentation of all interactions and statuses throughout lifecycle of case.
  • Capture, reuse and share knowledge using Confluence.
  • Technical and relational mentor to others processing downgrades and cancellations.
  • Utilize access to multiple platforms to perform backend work related to teardowns.
  • Engage with Engineering teams using Jira and Slack to drive resolution of tickets.
  • Handling calls and incoming support cases.
What will you bring?
  • 5 or more years of customer service experience.
  • Ability to understand complex issues and communicate them to client in a clear and accessible manner.
  • Ability to understand implementation processes and application consoles.
  • Experience troubleshooting technical solutions.
  • Exceptionally detail-oriented, accurate, and thorough.
  • Strong documentation skills are essential in this role.
  • Strong technical competency.
  • Ability to identify opportunities for process improvement.
  • Experience assessing priority and urgency.
$60,000 - $80,000 a year
 
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
 
Any applicable bonus programs will be discussed during the recruiting process.
 
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
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