What You're About We're looking for a Technical Support Engineer with Tier 3 experience to join our ... DevOps platforms. * Tier 3-level troubleshooting skills across: Source control systems (GitHub ...
Enterprise Support Engineer
Lake Oswego, OR · On-site +1
$110K - $136K/yr
As a Enterprise Support Engineer for our CMS team, you will serve as the dedicated technical backbone for strategic Vista ERP customers, solving complex post-implementation challenges and building ...
Enterprise Support Engineer
Lake Oswego, OR · On-site +1
$110K - $136K/yr
As a Enterprise Support Engineer for our CMS team, you will serve as the dedicated technical backbone for strategic Vista ERP customers, solving complex post-implementation challenges and building ...
Process Support Engineer
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Process Support Engineer
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Technical Support Engineer
OR · Remote
What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring the successful operation ofSymboticsystems at client sites. This role supports system stand-up ...
Technical Support Engineer
OR · Remote
What we need Symboticis seeking a Technical Support Engineer to play a hands-on role in ensuring the successful operation ofSymboticsystems at client sites. This role supports system stand-up ...
What You're About We're looking for a Technical Support Engineer with Tier 3 experience to join our ... DevOps platforms. * Tier 3-level troubleshooting skills across: Source control systems (GitHub ...
Enterprise Support Engineer
Lake Oswego, OR · On-site
$110K - $136K/yr
As a Enterprise Support Engineer for our CMS team, you will serve as the dedicated technical backbone for strategic Vista ERP customers, solving complex post-implementation challenges and building ...
Enterprise Support Engineer
Lake Oswego, OR · On-site
$110K - $136K/yr
As a Enterprise Support Engineer for our CMS team, you will serve as the dedicated technical backbone for strategic Vista ERP customers, solving complex post-implementation challenges and building ...
Overview The Sr. Support Engineer is primarily responsible for the support of the existing software applications and enhance software components deployed in the Cotiviti product suite. The successful ...
Overview The Sr. Support Engineer is primarily responsible for the support of the existing software applications and enhance software components deployed in the Cotiviti product suite. The successful ...
Process Support Engineer
Hillsboro, OR · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Process Support Engineer
Hillsboro, OR · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Senior Operations Support Engineer
Salem, OR · On-site
Senior Operations Support Engineer Department: Operations Employment Type: Full Time Location: Salem, OR Description The Senior Operations Support Engineer assists in the development, implementation ...
Senior Operations Support Engineer
Salem, OR · On-site
Senior Operations Support Engineer Department: Operations Employment Type: Full Time Location: Salem, OR Description The Senior Operations Support Engineer assists in the development, implementation ...
Process Support Engineer
Hillsboro, OR · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Process Support Engineer
Hillsboro, OR · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
Process Support Engineer
Hillsboro, OR · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Process Support Engineer
Hillsboro, OR · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and ...
New
ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and ...
New
Customer Support Engineer
Hillsboro, OR · On-site
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
Hillsboro, OR · On-site
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
The Senior Operations Support Engineer assists in the development, implementation, and continuous improvement of company process control systems, training programs, and operational workflows. Working ...
The Senior Operations Support Engineer assists in the development, implementation, and continuous improvement of company process control systems, training programs, and operational workflows. Working ...
ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and ...
ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and ...
Customer Support Engineer
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
$25.15 - $42.75/hr
The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Senior Product Support Engineer At BIOTRONIK Neuro, we're ready to redefine relief for patients experiencing chronic pain. Leveraging BIOTRONIK's advanced cardiovascular technologies, BIOTRONIK Neuro ...
Senior Product Support Engineer At BIOTRONIK Neuro, we're ready to redefine relief for patients experiencing chronic pain. Leveraging BIOTRONIK's advanced cardiovascular technologies, BIOTRONIK Neuro ...
Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues ...
Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues ...
Developer Support Engineer information
See Oregon salary details
$127.9K - $129.7K
0% of jobs
$129.7K - $131.5K
0% of jobs
$131.5K - $133.3K
0% of jobs
$133.3K - $135K
0% of jobs
$135K - $136.8K
0% of jobs
$136.8K - $138.6K
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$138.6K - $140.4K
0% of jobs
$140.4K - $142.2K
0% of jobs
$142.2K - $143.9K
0% of jobs
$145.7K is the 25th percentile. Wages below this are outliers.
$143.9K - $145.7K
25% of jobs
The median wage is $146.3K / yr.
$145.7K - $147.5K
75% of jobs
$127.9K
$147.5K
How much do developer support engineer jobs pay per year?
What does a typical day look like for a Developer Support Engineer?
A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.
What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?
To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.
What is a Developer Support Engineer job?
A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

Job description
Apiiro is a fast-growing startup at the forefront of the application security field. Our cutting-edge platform is designed to help development teams build secure software quickly, enabling them to move faster while managing risks. As pioneers in the app-sec space, we're shaping the future of secure software development. If you're looking for an exciting opportunity to make a significant impact and grow with a passionate team, Apiiro is the place to be.
What You're AboutWe're looking for a Technical Support Engineer with Tier 3 experience to join our global team. In this role, you'll work directly with enterprise customers to resolve their most critical technical issues, ensure successful adoption of Apiiro and act as a trusted technical advisor.
You'll be front and center with customers, owning complex cases end-to-end and collaborating closely with R&D and product teams. You'll engage directly with customers, giving you greater impact, visibility and ownership while helping shape the success of their implementations.
- 3+ years in technical or product support, ideally for SaaS, AppSec or DevOps platforms.
- Tier 3-level troubleshooting skills across: Source control systems (GitHub, GitLab, Bitbucket, APIs (REST/GraphQL, authentication, integrations), Cloud platforms (AWS and GCP required; Azure a plus), Monitoring & observability tools (Grafana or similar), Operating systems (Linux/Windows), Containers & orchestration (Docker, Kubernetes), CI/CD pipelines (Jenkins, - GitHub Actions, GitLab, Azure DevOps), Databases (PostgreSQL/MySQL).
- Scripting skills (Python, Bash, or PowerShell) for diagnostics and automation.
- Excellent customer communication skills: able to explain complex technical issues in plain language.
- Self-motivated, comfortable in a remote-first environment and able to collaborate across time zones.
- Serve as the primary technical contact for enterprise customers, owning issues from first report to resolution.
- Troubleshoot complex challenges across cloud environments, CI/CD pipelines, SCMs, APIs and integrations.
- Investigate and resolve issues in source control management (SCM) platforms such as GitHub, GitLab and Bitbucket.
- Work with Grafana dashboards and monitoring tools to diagnose system and integration problems.
- Partner with R&D to diagnose product issues, drive fixes and provide feedback for platform improvements.
- Provide clear, proactive communication with customers, managing expectations during high-impact issues.
- Share knowledge through documentation, runbooks and training sessions to empower customers and teammates.
- Advocate for customers internally, ensuring their needs influence product priorities and enhancements.
What We Stand For at Apiiro
OneTeam, One Mission means we're all in it together-tearing down walls, listening to every voice, and working as one to create real value for our customers.
Striving for Greatness drives us to keep pushing forward, aiming higher, and staying resilient. We don't believe in "good enough."
Own It, we take pride in what we do. We're all about accountability, trust, and transparency, so we're empowered to make a real impact.
Customer Centric means our customers are at the heart of everything. We go beyond just meeting their needs; we build solutions that truly make a difference.
These values keep us motivated to deliver the best for our customers and each other, every single day.
If you're ready to join a team that's dedicated to transforming the future of app security, we'd love to hear from you. Apply now and let's build the next generation of secure software together!
About Apiiro
Sourced by ZipRecruiter
Industry
Network security
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2019