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Destination Management Organization Jobs (NOW HIRING)

Guest Services Specialist

Dundee, OR ยท On-site

$18 - $22/hr

Destination Willamette and Lifestyle Properties, along with PinotCar, form the regions premier destination management organization. We deliver exceptional guest experiences through vacation rental ...

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine ... Highly detail-oriented with strong organizational and documentation skills * Comfortable working ...

Hospitality leaders, venue operators, and destination management organizations Responsibilities * Teach undergraduate courses in tourism, hospitality, event management, sport tourism, or related ...

COMPANY OVERVIEW Destination Willamette and Lifestyle Properties, along with PinotCar, form the region's premier destination management organization. We deliver exceptional guest experiences through ...

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Destination Management Organization information

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$86K

$137K

How much do destination management organization jobs pay per year?

As of Jun 7, 2026, the average yearly pay for destination management organization in the United States is $85,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Destination Management Organization (DMO) role, and why are they important?

To excel in a Destination Management Organization, you generally need expertise in tourism management, marketing, event planning, and stakeholder engagement, often supported by a relevant degree. Familiarity with CRM systems, event management software, and digital marketing tools like social media platforms is typically required. Strong interpersonal communication, cultural awareness, and organizational skills help build relationships and manage diverse projects. These competencies are essential to effectively promote destinations, coordinate tourism initiatives, and drive sustainable economic growth.

What is a Destination Management Organization (DMO)?

A Destination Management Organization (DMO) is an entity responsible for promoting and managing tourism in a specific location, such as a city, region, or country. DMOs work to attract visitors, support local businesses, and enhance the overall visitor experience through marketing, event coordination, and information services. They often collaborate with government agencies, local businesses, and community groups to develop sustainable tourism strategies and ensure the destination's long-term success. DMOs play a key role in branding their destination, providing travel information, and driving economic benefits for the local area.

What is the difference between Destination Management Organization vs Event Coordinator?

AspectDestination Management OrganizationEvent Coordinator
CredentialsTypically requires tourism, hospitality, or event planning certificationsOften holds certifications in event planning or hospitality
Work EnvironmentFocuses on regional or destination-wide planning and promotionWorks on specific events, often in various venues
Employer & IndustryTourism boards, DMCs, hospitality industryEvent planning companies, corporate clients, venues

While both roles involve planning and coordination, Destination Management Organizations focus on promoting and managing entire destinations, whereas Event Coordinators handle specific events. DMO professionals work on regional strategies, while Event Coordinators focus on individual event execution.

How does a role within a Destination Management Organization (DMO) typically collaborate with local stakeholders and tourism partners?

Working within a Destination Management Organization involves regular collaboration with local businesses, government agencies, and community groups to promote and develop tourism in a region. Team members often facilitate meetings, coordinate joint marketing campaigns, and gather input from stakeholders to ensure tourism strategies align with local needs and sustainability goals. Building strong relationships and clear communication are key, as the success of destination initiatives often depends on the support and cooperation of diverse partners. This collaborative approach also provides valuable networking opportunities and insight into the broader tourism industry.
More about Destination Management Organization jobs
What cities are hiring for Destination Management Organization jobs? Cities with the most Destination Management Organization job openings:
What states have the most Destination Management Organization jobs? States with the most job openings for Destination Management Organization jobs include:
What job categories do people searching Destination Management Organization jobs look for? The top searched job categories for Destination Management Organization jobs are:
Infographic showing various Destination Management Organization job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 17% Full Time, 70% Part Time, and 9% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $85,954 per year, or $41.3 per hour.
Director of Midwest Regional Sales

Director of Midwest Regional Sales

Destination Cleveland

Chicago, IL โ€ข On-site, Remote

$100K - $123K/yr

Full-time

Posted 17 days ago


Job description

Job Type
Full-time
Description
Position based in Chicago Metro Area
Salary Range: $100,000 - $123,000
Annual Bonus Potential: 20% of Salary
ORGANIZATION OVERVIEW
As unapologetic promoters of Cleveland, the Destination Cleveland team works every day to attract visitors, inspire both visitors and locals alike to explore, and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland.
As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. And that's who we like to hire.
SUMMARY OF POSITION
As a member of the Sales team, the Director, Midwest Regional Sales promotes and sells Cleveland to increase convention and event business, helping Destination Cleveland achieve its mission of driving economic impact. This position is responsible for all bookings that are 400+ peak room nights or higher in the defined Midwest Region (Excluding Affinity Groups and HelmsBriscoe). The Director, Midwest Regional Sales applies creative thinking, industry knowledge and an energetic attitude to securing business and is willing and able to work flexible hours on evenings, weekends, and holidays based on client and office demands. Position includes no more than 20% travel, including by air when required. Markets and travel expectations are subject to change.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Develop and implement ongoing strategic proactive prospecting sales plan that includes managing complex and large-scale bookings from beginning to end, including generating lead, sending to convention center and hotel community, turning booking definite, and transitioning to Convention Services.
  • Meet established goals for monthly, quarterly, and annual quotas.
  • Provide the Chief Sales Officer with data and slides as needed for presentations to our stakeholders.
  • Must have the ability to adhere to sales standard operating practices (SOPs) as outlined by the Vice President of Sales & Services Operations.
  • Attend tradeshows, sales missions, networking meetings and local meetings to solicit convention business. Strong adherence and execution of the tradeshow SOPs and requirements for submitting requests for sales trips and tradeshows.
  • Act as a strategic thought leader managing the sales process for each business opportunity, actively communicating with community stakeholders.
  • Proactively identify elevated potential and current business to partner with Marketing and Destination Management for proposals, presentations and site visits.
  • Make personal presentations to boards of directors, meeting planners, key decision makers, local contacts, convention delegates and or site selection committees as needed in order to secure leads and/or book business.
  • Coordinate all aspects of bid, including proposals, maximizing resources, incorporating market specific facts and incorporating creativity to give Cleveland the competitive edge.
  • Maintain a thorough working knowledge of intra-city facilities, attractions and services available in the area to customers and act as liaison for the customer.
  • Coordinate and conduct site inspections in Cleveland, where the position will be required to execute site tours in our city, showcasing facilities and attractions partnering with Destination Management for elevated meetings.
  • Assist with the development of and participation in familiarization tours (FAMs) by securing qualified customers.
  • Maintain existing and past account relationships through proactive outreach to maintain book of business in an effort to rebook business.
  • Document exemplary information into customer relationship management tool (CRM) and manage database through ongoing audits.
  • Partner with Convention Services to ensure smooth transition of booked business.
  • Represent Destination Cleveland at events and assigned industry groups to generate interest in Cleveland or to pre-promote for booked events.
  • Maintain high visibility for Destination Cleveland through professional and trade association memberships.
  • Maintain familiarity with competing areas and issues that impact Destination Cleveland ability to market Cleveland effectively.
  • Work within the established SOPs related to convention sales.
  • Adhere to the director title level competency as designated by the organization.
  • Consistently demonstrate Destination Values.

QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EXPERIENCE AND EDUCATION
  • Bachelor's degree and 8+ years sales account experience OR 10+ years equivalent relevant work experience.
  • Excellent written and oral presentation skills.
  • Strong organizational skills.
  • Expert level relationship building and management skills.
  • Strong team player with ability to work independently.
  • Proficient knowledge of computer systems and sales-related software applications, specifically Microsoft Office PowerPoint, Excel and Word.
  • Maintains a professional image and manner with customers and internal Destination Cleveland team.

REASONING ABILITY
  • Strong ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Must be flexible, resourceful and possess a keen ability to find solutions to book business into Cleveland

PHYSICAL DEMANDS
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Viewing computer monitors
  • Sitting
  • Standing for community functions, presentations, trade shows, etc.
  • Traveling to other locations to represent Destination Cleveland and represent Cleveland as a destination.
  • Ability to lift up to 25 pounds

WORK ENVIRONMENT
Individual satellite home/remote office In Chicago Metro Area
Offsite visits/appointments required.
Finalists will be asked to provide contact information for at least three professional references.
Finalists will be required to complete a case study to show their ability to executive a sales presentation/proposal.
Salary Description
$100,000-$123,000