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Destination Management Organization Jobs (NOW HIRING)

Pacifichospitality

Destination Sales Manager

Napa, CA · On-site

The Destination Seller is responsible for coordinating and executing customized site visits ... Exceptional organizational and project management skills. * Ability to manage multiple priorities ...

Lifestyle Properties

Guest Services Specialist

Dundee, OR · On-site

$18 - $22/hr

Destination Willamette and Lifestyle Properties, along with PinotCar, form the region's premier destination management organization. We deliver exceptional guest experiences through vacation rental ...

Lifestyle Properties

Guest Services Specialist

Dundee, OR · On-site

$18 - $22/hr

Destination Willamette and Lifestyle Properties, along with PinotCar, form the region's premier destination management organization. We deliver exceptional guest experiences through vacation rental ...

UJV

Destination Support Specialist - Africa

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine ... Highly detail-oriented with strong organizational and documentation skills * Comfortable working ...

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Destination Management Organization information

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$55K

$86K

$137K

How much do destination management organization jobs pay per year?

As of Aug 12, 2026, the average yearly pay for destination management organization in the United States is $85,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Destination Management Organization (DMO) role, and why are they important?

To excel in a Destination Management Organization, you generally need expertise in tourism management, marketing, event planning, and stakeholder engagement, often supported by a relevant degree. Familiarity with CRM systems, event management software, and digital marketing tools like social media platforms is typically required. Strong interpersonal communication, cultural awareness, and organizational skills help build relationships and manage diverse projects. These competencies are essential to effectively promote destinations, coordinate tourism initiatives, and drive sustainable economic growth.

What is a Destination Management Organization (DMO)?

A Destination Management Organization (DMO) is an entity responsible for promoting and managing tourism in a specific location, such as a city, region, or country. DMOs work to attract visitors, support local businesses, and enhance the overall visitor experience through marketing, event coordination, and information services. They often collaborate with government agencies, local businesses, and community groups to develop sustainable tourism strategies and ensure the destination's long-term success. DMOs play a key role in branding their destination, providing travel information, and driving economic benefits for the local area.

What is the difference between Destination Management Organization vs Event Coordinator?

AspectDestination Management OrganizationEvent Coordinator
CredentialsTypically requires tourism, hospitality, or event planning certificationsOften holds certifications in event planning or hospitality
Work EnvironmentFocuses on regional or destination-wide planning and promotionWorks on specific events, often in various venues
Employer & IndustryTourism boards, DMCs, hospitality industryEvent planning companies, corporate clients, venues

While both roles involve planning and coordination, Destination Management Organizations focus on promoting and managing entire destinations, whereas Event Coordinators handle specific events. DMO professionals work on regional strategies, while Event Coordinators focus on individual event execution.

How does a role within a Destination Management Organization (DMO) typically collaborate with local stakeholders and tourism partners?

Working within a Destination Management Organization involves regular collaboration with local businesses, government agencies, and community groups to promote and develop tourism in a region. Team members often facilitate meetings, coordinate joint marketing campaigns, and gather input from stakeholders to ensure tourism strategies align with local needs and sustainability goals. Building strong relationships and clear communication are key, as the success of destination initiatives often depends on the support and cooperation of diverse partners. This collaborative approach also provides valuable networking opportunities and insight into the broader tourism industry.
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Destination Management Organization jobs near you
Infographic showing various Destination Management Organization job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $85,954 per year, or $41.3 per hour.

Destination Sales Manager

Pacific Hospitality Group

Napa, CA • On-site

Full-time

Re-posted 13 days ago

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Position Summary
The Destination Seller is a customer-focused, revenue-generating sales professional responsible for supporting the acquisition and conversion of group business while delivering exceptional destination experiences for prospective meeting planners. This role serves as a key liaison between Sales, Revenue Management, Catering, Operations, and external partners to ensure a seamless customer journey from inquiry through site inspection and booking.
The Destination Seller is responsible for coordinating and executing customized site visits, managing key house accounts, developing local partnerships, serving as the primary liaison with Destination Management Companies (DMCs), and identifying incremental business opportunities that enhance the resort's value proposition. This position plays a vital role in increasing group sales conversion, strengthening client relationships, and promoting the resort as the premier meetings destination in Napa Valley.
Essential Duties & Responsibilities
Sales Support & Business Development
  • Respond promptly to inbound group sales inquiries and Requests for Proposal (RFPs) to maximize conversion opportunities.
  • Support the Sales team by preparing proposals, presentations, contracts, and client correspondence.
  • Coordinate with Revenue Management to ensure pricing, availability, and business opportunities align with commercial strategy.
  • Manage assigned house accounts, including but not limited to LG, maintaining strong client relationships and identifying opportunities for repeat and incremental business.
  • Conduct proactive prospecting within assigned markets and generate new local business opportunities through networking and relationship building.
  • Participate in business review meetings and contribute to sales strategy discussions.
Destination Experience & Site Inspections
  • Plan, coordinate, and execute exceptional site inspections for meeting planners and prospective clients.
  • Develop customized itineraries showcasing guestrooms, meeting space, dining venues, resort amenities, and local experiences.
  • Script and lead engaging property tours that align with each client's meeting objectives.
  • Coordinate guest room reservations, restaurant bookings, spa experiences, transportation, and personalized amenities for site visits.
  • Prepare and distribute Site Alert documentation to ensure all departments are aligned on client expectations and schedules.
  • Partner with Sales Managers and Executive Meeting Managers to conduct site inspections on their behalf when needed.
  • Coordinate familiarization (FAM) trips for key clients and industry partners.
Local Partnerships & Market Engagement
  • Develop and maintain strong relationships with local businesses, wineries, attractions, transportation providers, and community organizations to enhance client experiences.
  • Serve as the primary liaison with Destination Management Companies (DMCs), ensuring seamless coordination of off-site events, transportation, team-building activities, and destination experiences.
  • Identify strategic partnerships that create incremental revenue opportunities and enhance the resort's competitive positioning.
  • Represent the resort at local networking events, industry meetings, trade shows, and community organizations.
  • Promote the resort as a premier destination for meetings, conferences, and incentive travel.
Client Relationship Management
  • Build long-term relationships with meeting planners, corporate clients, third-party planners, and local partners.
  • Maintain accurate client records and activity within the property's CRM system.
  • Provide exceptional customer service throughout the sales process.
  • Respond to client inquiries and coordinate special requests in collaboration with operational departments.
  • Resolve client concerns professionally and escalate issues when appropriate.
Collaboration & Internal Communication
  • Work closely with Sales, Revenue Management, Catering, Conference Services, Operations, Marketing, and Finance to ensure seamless execution of client experiences.
  • Participate in weekly sales meetings, business reviews, and commercial strategy discussions.
  • Communicate effectively across departments to ensure operational readiness for site inspections and client visits.
  • Assist with special projects, sales initiatives, and promotional campaigns as assigned.
Qualifications
Education
  • Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
  • Equivalent hospitality sales experience may be considered.
Experience
  • Minimum of 2-4 years of hospitality sales, catering, event management, or destination marketing experience.
  • Luxury resort or hotel experience preferred.
  • Experience conducting site inspections and working with meeting planners is highly desirable.
  • Experience working with Destination Management Companies (DMCs) and local hospitality partners preferred.
  • Knowledge of group sales processes and CRM systems.
Knowledge, Skills & Abilities
  • Strong sales and relationship-building skills.
  • Excellent written and verbal communication abilities.
  • Outstanding presentation and public speaking skills.
  • Exceptional organizational and project management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong negotiation and problem-solving skills.
  • Ability to create memorable customer experiences.
  • Professional networking and business development capabilities.
  • Understanding of luxury hospitality and group sales.
  • Proficiency with Microsoft Office Suite and hotel CRM/Sales systems (Delphi or similar preferred).

Salary range: $80K -$86K annually
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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