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Destination Management Organization information

See Washington salary details

$62.3K

$97.4K

$155.2K

How much do destination management organization jobs pay per year?

As of Aug 24, 2026, the average yearly pay for destination management organization in Washington is $97,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $124,600.00 per year, depending on experience, location, and employer.

What is a Destination Management Organization (DMO)?

A Destination Management Organization (DMO) is an entity responsible for promoting and managing tourism in a specific location, such as a city, region, or country. DMOs work to attract visitors, support local businesses, and enhance the overall visitor experience through marketing, event coordination, and information services. They often collaborate with government agencies, local businesses, and community groups to develop sustainable tourism strategies and ensure the destination's long-term success. DMOs play a key role in branding their destination, providing travel information, and driving economic benefits for the local area.

How does a role within a Destination Management Organization (DMO) typically collaborate with local stakeholders and tourism partners?

Working within a Destination Management Organization involves regular collaboration with local businesses, government agencies, and community groups to promote and develop tourism in a region. Team members often facilitate meetings, coordinate joint marketing campaigns, and gather input from stakeholders to ensure tourism strategies align with local needs and sustainability goals. Building strong relationships and clear communication are key, as the success of destination initiatives often depends on the support and cooperation of diverse partners. This collaborative approach also provides valuable networking opportunities and insight into the broader tourism industry.

What are the key skills and qualifications needed to thrive in a Destination Management Organization (DMO) role, and why are they important?

To excel in a Destination Management Organization, you generally need expertise in tourism management, marketing, event planning, and stakeholder engagement, often supported by a relevant degree. Familiarity with CRM systems, event management software, and digital marketing tools like social media platforms is typically required. Strong interpersonal communication, cultural awareness, and organizational skills help build relationships and manage diverse projects. These competencies are essential to effectively promote destinations, coordinate tourism initiatives, and drive sustainable economic growth.

What is the difference between Destination Management Organization vs Event Coordinator?

AspectDestination Management OrganizationEvent Coordinator
CredentialsTypically requires tourism, hospitality, or event planning certificationsOften holds certifications in event planning or hospitality
Work EnvironmentFocuses on regional or destination-wide planning and promotionWorks on specific events, often in various venues
Employer & IndustryTourism boards, DMCs, hospitality industryEvent planning companies, corporate clients, venues

While both roles involve planning and coordination, Destination Management Organizations focus on promoting and managing entire destinations, whereas Event Coordinators handle specific events. DMO professionals work on regional strategies, while Event Coordinators focus on individual event execution.

What are popular job titles related to Destination Management Organization jobs in Washington?

For Destination Management Organization jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Destination Management Organization jobs in Washington look for?

The top searched job categories for Destination Management Organization jobs in Washington are:

Destination Management Organization jobs near you
Infographic showing various Destination Management Organization job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $97,351 per year, or $46.8 per hour.

Destination Experience Associate (Part-time)

Visit Annapolis & Anne Arundel County

Annapolis, MD • On-site

$25/hr

Part-time

Posted 4 days ago

Job description

Visit Annapolis & Anne Arundel County (VAAAC) is a fast-paced, mission-driven destination marketing and management organization. The Part-time Destination Experience Associate serves as a front-line ambassador for the destination, providing exceptional visitor service, destination information, and operational support across VAAAC’s visitor facing locations.


This position may work at The Welcome Center by Visit Annapolis & Anne Arundel County at BWI Thurgood Marshall Airport, the Visitor Center at 26 West Street in Annapolis, and other off-site locations or events based on organizational needs. This position reports to the Assistant Director of Destination Experience.


Key Responsibilities:

Traveler and Engagement Experience

  • Greet and assist travelers and visitors by providing knowledgeable, welcoming, and timely information about events, attractions, dining, accommodations, transportation, and other destination experiences.
  • Provide directions, maps, travel guides, brochures, and other resources to assist visitors with navigating Anne Arundel County, and Maryland. Answer visitors' questions in person, by phone, and through email inquiries.
  • Manage Welcome Center brochure inventory

Destination Displays and Visitor Engagement

  • Help ensure visitor facing information, promotional materials, displays, and resources remain current accurate, organized and visually engaging.
  • Monitor and maintain inventory of visitor information and promotional materials.

Event and Conference Support

  • Support on-site destination activations for major conferences, meetings, conventions, and events throughout the region.
  • Assist with preparing and distributing destination materials, visitor information, displays, and other resources for conference and event attendees.

Visitor Center and Operational Support

  • At the BWI location you will adhere to all applicable airport security requirements and procedures and assist travelers with appropriate airport resources, including directing lost-and-found inquiries to the appropriate airport department.
  • Respond to special guest requests, including accessibility and language assistance, with professionalism.
  • Other duties as assigned.

Work Environment

  • Airport-based, front-facing position requiring frequent interaction with the public.
  • May involve standing for extended periods.
  • Flexible scheduling required, including weekends, evenings, and holidays.


Location (various locations)

Baltimore Washington International Thurgood Marshall Airport

26 West St, Annapolis, MD 21401

While in training you will be required to work at the Annapolis location until the Welcome Center is open

Qualifications

  • Previous experience in customer service, hospitality, or tourism strongly desired.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and remain calm in high-traffic situations.
  • Knowledge of the local area (transportation options, hotels, dining, attractions) preferred.
  • Proficiency in English; additional languages are a plus.
  • Must pass a TSA background check required by the airport

Compensation

  • $25/hour
  • 25-30 hours per week


Benefits

  • Paid sick and safe leave in accordance with Maryland law
  • Parking

Additional Information

Eligible applicants may be subject to a background investigation under federal or state laws and regulations. A conviction is not an automatic disqualification to employment. Erroneous, misleading, or fraudulent information on an application is sufficient grounds for rejection from the hiring process, removal from the list of eligibles, withdrawal of an offer for employment or immediate discharge.


About Visit Annapolis & Anne Arundel County:

Visit Annapolis & Anne Arundel County is a nonprofit, partnership-focused Destination Marketing/ Management Organization (DMO). VAAAC’s mission is to foster a welcoming destination and promote tourism on behalf of our visitors, partners, and community. VAAAC’s main office is located in historic downtown Annapolis, Maryland at 26 West Street.