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Desktop Support Jobs in White Plains, NY (NOW HIRING)

Artech Information System LLC

DESKTOP SUPPORT

New York, NY

$22.25 - $28.25/hr

Desktop support Purchase ,NY DURATION 3 DAYS Desktop support skills Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications ...

Diverse Lynx

Desktop Support

Queens Village, NY · On-site

Desktop Support Location: Queens Village, NY (Onsite) Duration: 6 months Contract Competencies: Mobile - Swift(iOS) Citrix Virtual Apps & Desktops Role Description: * Experience with VDI solutions ...

Tabush Group

Desktop Support Engineer

Manhattan, NY · On-site

Desktop Support Engineer - Boston We're a mid-sized MSP based in New York City. We support clients nationwide to help them simplify, secure and enhance their IT. Our core values are care, innovation ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

Desktop Support Engineer - NYC Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City. We support clients nationwide to help them simplify, secure and ...

Diverse Lynx

Desktop Support

Englewood, NJ · On-site

$30/hr

Desktop Support Location: Piscataway, NJ/ Englewood Cliffs, NJ/ Ewing, NJ Duration: 6+ months Rate: $30/hr. on w2 Essential Skills: * Experience in EUC support and management. * Strong knowledge of ...

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

Desktop Support Analyst Location: White Plains, NY 10601 Duration: 12+ Months Kindly help me with your most updated resume if you are interested. To support the daily activities of the Desktop ...

Apex Informatics

Desktop Support

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support role Location: NYC, NY Windows 10 to 11 migration experience is mandatory, and 85% of machines need to be migrated from Windows 10 to Windows 11.

Search Tactics LLC

Desktop Support

Manhattan, NY

Desktop Support Summer Intern Program * Build, Configure, deploy laptops * Imaging of IT equipment * Shipment of equipment to satellite sites * IT support for Interns * IT Training and orientation

The Right Click, Inc.

L2 Desktop Support

Manhattan, NY · On-site

$40/hr

Our client is seeking a skilled Level 2 Desktop Support professional to provide high-touch IT support to their team, including VIP and white-glove assistance. This role is ideal for someone with a ...

Intone

Desktop Support

Bethpage, NY · On-site

$20.75 - $26.25/hr

Intone Networks is seeking a Desktop Support professional to provide enterprise end-user support and troubleshooting. The role involves managing hardware maintenance, software upgrades, and ensuring ...

TSG Risk Management

Desktop Support Engineer

Manhattan, NY · On-site

$30 - $40/hr

Minimum 2-4 years of experience in Desktop Support (Required) Summary We are seeking a highly motivated, energetic Desktop Support Technician with strong Microsoft 365 and Azure AD experience to join ...

Diverse Lynx

Desktop Support

Lake Success, NY · On-site

$22.25 - $28.25/hr

Desktop Support Location: Lake Success, NY, 11042 Experience: 3-5 Year Position Summary * Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues.

New York City | Jobs

Desktop Support Technician

Manhattan, NY · Hybrid

$22.25 - $28.50/hr

Desktop Support Technician The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence ...

Artech Information System LLC

desktop support

New York, NY

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

Diverse Lynx

Desktop Support

Great Neck, NY · On-site

$22 - $28/hr

Desktop Support Location: Lake Success, NY, 11042 Experience: 3-5 Year Position Summary Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues.

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See White Plains, NY salary details

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How much do desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support in White Plains, NY is $23.78, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $25.62 per hour, depending on experience, location, and employer.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in White Plains, NY? The most popular types of Desktop Support jobs in White Plains, NY are:
What are popular job titles related to Desktop Support jobs in White Plains, NY? For Desktop Support jobs in White Plains, NY, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in White Plains, NY look for? The top searched job categories for Desktop Support jobs in White Plains, NY are:
What cities near White Plains, NY are hiring for Desktop Support jobs? Cities near White Plains, NY with the most Desktop Support job openings:
Desktop Support jobs near you

Desktop Support

Futran Tech Solutions Pvt. Ltd.

New Hyde Park, NY • On-site

$21.50 - $27.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support

Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues. Document and assess IT Desktop Configurations as they relate to company policies. Perform regularly required maintenance of desktop applications and hardware systems as required.

Deploy PC’s and all peripherals as requested. Test connectivity and functionality of installed devices Provide timely and accurate support to the all desktop users Trouble shoot and resolve user issues Escalate issues as needed Request Assistance from other IT Departments as needed Assist other IT Departments as requested Gather end user requirements Gather and compile information from vendors, business owners, and / or other IT staff, as assigned. Follow Established policies, procedures, and documentation guidelines Performs other duties as required. Develop and maintain security procedures. Complies with health and safety requirements and with regulatory agencies such as DPH, etc. Complies with established departmental policies, procedures, and objectives. Performs other similar and related duties as required or directed. Regular, reliable and predicable attendance is required. Mandatory Skills: Desktop Support. Experience: 3-5 Years.

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