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Desktop Support Jobs in Bronx, NY (NOW HIRING)

AceStack LLC

Desktop Support

Newark, NJ · On-site

Role: Desktop Support Location: Newark, NJ / Olathe, KS (Onsite) Fulltime Must Have Technical/Functional Skills 4-5 years of experience in desktop support managing laptops/desktops on Win7/10/11 ...

Artech Information System LLC

DESKTOP SUPPORT

New York, NY

$22.25 - $28.25/hr

Desktop support Purchase ,NY DURATION 3 DAYS Desktop support skills Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications ...

Diverse Lynx

Desktop Support

Queens Village, NY · On-site

Desktop Support Location: Queens Village, NY (Onsite) Duration: 6 months Contract Competencies: Mobile - Swift(iOS) Citrix Virtual Apps & Desktops Role Description: * Experience with VDI solutions ...

Purple Drive

Desktop Support Engineer

Newark, NJ · On-site

Desktop Support Engineer Location: Newark, NJ 100% Onsite, 5 days a week. Local candidates preferred. Laptops/Desktops troubleshooting, troubleshooting hardware and software issues, installing ...

Tabush Group

Desktop Support Engineer

Manhattan, NY · On-site

Desktop Support Engineer - Boston We're a mid-sized MSP based in New York City. We support clients nationwide to help them simplify, secure and enhance their IT. Our core values are care, innovation ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$50K - $75K/yr

Desktop Support Engineer - NYC Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City. We support clients nationwide to help them simplify, secure and ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

Desktop Support Engineer - NYC Watch a quick 60-second video about this role: About Us We're a mid-sized MSP based in New York City. We support clients nationwide to help them simplify, secure and ...

Diverse Lynx

Desktop Support

Englewood, NJ · On-site

$30/hr

Desktop Support Location: Piscataway, NJ/ Englewood Cliffs, NJ/ Ewing, NJ Duration: 6+ months Rate: $30/hr. on w2 Essential Skills: * Experience in EUC support and management. * Strong knowledge of ...

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

Desktop Support Analyst Location: White Plains, NY 10601 Duration: 12+ Months Kindly help me with your most updated resume if you are interested. To support the daily activities of the Desktop ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ

$20.25 - $25.75/hr

The primary function of this role is to provide desktop support to the end users within Clifton, with a secondary function to support, learn and develop in the arena of server and application support.

Apex Informatics

Desktop Support

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support role Location: NYC, NY Windows 10 to 11 migration experience is mandatory, and 85% of machines need to be migrated from Windows 10 to Windows 11.

Search Tactics LLC

Desktop Support

Manhattan, NY

Desktop Support Summer Intern Program * Build, Configure, deploy laptops * Imaging of IT equipment * Shipment of equipment to satellite sites * IT support for Interns * IT Training and orientation

The Right Click, Inc.

L2 Desktop Support

Manhattan, NY · On-site

$40/hr

Our client is seeking a skilled Level 2 Desktop Support professional to provide high-touch IT support to their team, including VIP and white-glove assistance. This role is ideal for someone with a ...

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How much do desktop support jobs pay per hour?

As of May 27, 2026, the average hourly pay for desktop support in Bronx, NY is $23.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $25.77 per hour, depending on experience, location, and employer.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

More about Desktop Support jobs
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What job categories do people searching Desktop Support jobs in Bronx, NY look for? The top searched job categories for Desktop Support jobs in Bronx, NY are:
What cities near Bronx, NY are hiring for Desktop Support jobs? Cities near Bronx, NY with the most Desktop Support job openings:
Desktop Support jobs near you
Desktop Support

Desktop Support

AceStack LLC

Newark, NJ • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Role: Desktop Support
Location: Newark, NJ / Olathe, KS (Onsite)
Fulltime
Must Have Technical/Functional Skills
4-5 years of experience in desktop support managing laptops/desktops on Win7/10/11 operating systems.
Experience in Install/upgrade of windows 11 on Laptops and Desktops.
Experience in resolving user issues related to OS and laptop/desktop hardware issues.
Experience in providing L2 support for desktops, laptops, printers, mobile devices, and peripherals as existing processes.
Experience in diagnosing and troubleshooting users' issues, including account setup, network configuration, software/application issues.
Experience in performing OS installations, upgrades, patching, and driver updates.
Experience working with EUC tools such as SCCM for end points patching and Intune for mobile device management.
Experience in installation and configuration of hardware and software/applications.
Experience is using problem/ticket management systems like Service Now, BMC Remedy, Jira etc.
Experience with remote support tools like Bomgar, LogMeIn, MS Teams etc to troubleshoot and resolve user issues.
Coordinate with vendors for any hardware repairs and warranty services/issues.
Familiarity with endpoint security tools-anti-virus, device encryption, Trend micro
Work closely with other functional teams for escalated issues.
Ensure SLA compliance for tickets, escalations, and service requests.
Excellent communication and interpersonal skills.
Ability to work well both independently and as part of a team.
Customer-focused attitude and a desire to deliver high-quality support.

AceStack logo

About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

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