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Desktop Support Jobs in Bronx, NY (NOW HIRING)

Intone

Desktop Support

Bethpage, NY · On-site

$20.75 - $26.25/hr

Intone Networks is seeking a Desktop Support professional to provide enterprise end-user support and troubleshooting. The role involves managing hardware maintenance, software upgrades, and ensuring ...

TSG Risk Management

Desktop Support Engineer

Manhattan, NY · On-site

$30 - $40/hr

Minimum 2-4 years of experience in Desktop Support (Required) Summary We are seeking a highly motivated, energetic Desktop Support Technician with strong Microsoft 365 and Azure AD experience to join ...

Diverse Lynx

Desktop Support

Lake Success, NY · On-site

$22.25 - $28.25/hr

Desktop Support Location: Lake Success, NY, 11042 Experience: 3-5 Year Position Summary * Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues.

New York City | Jobs

Desktop Support Technician

Manhattan, NY · Hybrid

$22.25 - $28.50/hr

Desktop Support Technician The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence ...

Artech Information System LLC

desktop support

New York, NY

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LBPG Location: new york ,NY 10036 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

Diverse Lynx

Desktop Support

Great Neck, NY · On-site

$22 - $28/hr

Desktop Support Location: Lake Success, NY, 11042 Experience: 3-5 Year Position Summary Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues.

Artech Information System LLC

desktop support

New York, NY · On-site

$22.25 - $28.25/hr

DESKTOP Support Representative Job ID: # S2LF2Q Location: new York ,NY 10036 Duration: : 1 year (with possible extension) * Candidates should be able to diagnose and remedy complex Microsoft OS ...

Diverse Lynx

Desktop Support Engineer

Manhattan, NY · On-site

$40 - $47/hr

Desktop Support Engineer ( with strong expertise in White Glove Support | Windows Storage | DSS ) Work Location & Reporting Address: New YorkNY10017 ( Onsite ) Rate: $40-$47/hr. on W2 Mandatory ...

Cynet Systems

Desktop Support Technician

Jersey City, NJ · On-site

$17 - $22/hr

Desktop Support Specialist Pay Range: $17hr - $22hr Responsible for providing end-user desktop support across desktops, laptops, tablets, mobile devices, printers, and video conferencing equipment.

AA2IT

Desktop Support Technician

Brooklyn, NY · On-site

$21.50 - $27.25/hr

Desktop Support Responsibility: Desktop Support TOP 2 : Client Breakfix and A+ Certification Schedule: M-F 8-5 Location: 231 Malta Street, Brooklyn NY A driver's license and a car are required for ...

BCforward

Desktop Support

Elmsford, NY · On-site

$21.50 - $27.25/hr

Desktop Support Location: Elmsford, NY Min. PR: 15.71 Position Description: Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!! REQUIRED ...

Kaav Inc.

Desktop support Engineer

Manhattan, NY · On-site

Desktop support (only W2) Location: New York Onsite position Duration: 12 months JD: * The Desktop Support Specialist is responsible for providing technical support and assistance to end-users within ...

Artech Information System LLC

DESKTOP SUPPORT

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Desktop Support Representative Onsite Support Location: NEW York ,NY Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble ...

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Desktop Support information

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$14

$23

$34

How much do desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support in Bronx, NY is $23.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $25.77 per hour, depending on experience, location, and employer.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Bronx, NY? The most popular types of Desktop Support jobs in Bronx, NY are:
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What job categories do people searching Desktop Support jobs in Bronx, NY look for? The top searched job categories for Desktop Support jobs in Bronx, NY are:
What cities near Bronx, NY are hiring for Desktop Support jobs? Cities near Bronx, NY with the most Desktop Support job openings:
Desktop Support jobs near you
Desktop Support

Desktop Support

Intone

Bethpage, NY • On-site

$20.75 - $26.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Intone Networks is seeking a Desktop Support professional to provide enterprise end-user support and troubleshooting. The role involves managing hardware maintenance, software upgrades, and ensuring customer satisfaction while leading service desk performance improvements.
Responsibilities:
• Troubleshooting and enterprise end-user support experience
• Experienced in Windows 11 upgrades, IMACD, hardware maintenance, and image management
• Windows EUC patching via BigFix.
• customer satisfaction, team leadership, and service desk performance improvement.
• Audio, Video troubleshooting
• Active Directory, Remote Desktop
• Troubleshooting Laptop, Desktop, Printer, Windows OS, M365, BigFix
• Outlook, MS TEAMS
Qualifications:
Required:
• 4+ years of experience required
• Local candidates only
• Laptop troubleshooting
• Inventory Management
• Customer handling
• Troubleshooting and enterprise end-user support experience
• Experienced in Windows 11 upgrades, IMACD, hardware maintenance, and image management
• Windows EUC patching via BigFix
• Customer satisfaction, team leadership, and service desk performance improvement
• Audio, Video troubleshooting
• Active Directory, Remote Desktop
• Troubleshooting Laptop, Desktop, Printer, Windows OS, M365, BigFix
• Outlook, MS TEAMS
Company:
Incorporated in the year 2003 at New Jersey, USA, Intone Networks Inc. Founded in 2003, the company is headquartered in Iselin, USA, with a team of 501-1000 employees. The company is currently Late Stage.
InTone logo

About InTone

Sourced by ZipRecruiter

Industry

Software development

Company size

11 - 50 Employees

Headquarters location

San Francisco, CA, US

Year founded

2021

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