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Desktop Associate Jobs in White Plains, NY (NOW HIRING)

ASCENDING LLC

Sr. Desktop Engineer

Manhattan, NY · On-site

Modern Desktop Administrator Associate (MD-100, MD-101) ll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender ...

City of New York

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.50/hr

CANDIDATES MUST BE PERMANENT IN THE TELECOMMUNICATIONS ASSOCIATE (DATA) CIVIL SERVICE TITLE OR BE ... Desktop support services are needed daily to aide in the monitoring, maintenance, and support of ...

Lancesoft

Desktop Support Analyst

White Plains, NY · On-site

$30 - $35/hr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). * 1-5 years of experience in desktop support, service desk, or IT support ...

US Tech Solutions

Desktop Support Analyst#

Bronx, NY · Hybrid

$29/hr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). * 1-5 years of experience in desktop support, service desk, or IT support ...

Merge IT LLC

Desktop Support Technician - L1

Manhattan, NY · On-site

$22.25 - $28.50/hr

Job Title: L1 Desktop Support Job Location : 52 Broadway 11th Floor New York, NY 10004 Pay ... Associate degree plus two years of technical support experience or at least three years of ...

Ovation Workplace Services Inc.

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Desktop Support Techncian- Onsite

New York, NY · On-site

$48K - $49K/yr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science ...

RennerBrown Staffing

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Desktop Support/Service desk

Manhattan, NY · On-site

$40 - $45/hr

Associate's or Bachelor's degree from a four-year college preferred. * 4 or more years of relevant ... Printers experience and knowledge (Laser, Desktop, Network, etc.,) * Proficiency in the operation ...

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How much do desktop associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop associate in White Plains, NY is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by Desktop Associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are Desktop Associates?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.
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Desktop Associate jobs near you
Sr. Desktop Engineer

Sr. Desktop Engineer

ASCENDING LLC

Manhattan, NY • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Sr. Help Desk Engineer
Mid-Town Manhattan, NY (100% onsite)
3-6 Month contract
Job Overview:
We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support.
Key Responsibilities:

  • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations
  • Create and migrate user profiles as part of the entity consolidation project
  • Update, test, and troubleshoot desktop software and operating systems
  • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot
  • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed
  • Collaborate with project managers and technical leads to execute migration tasks according to project timelines
  • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing
  • Support end users in person and respond to service requests efficiently and professionally
Required Skills & Experience:
  • Hands-on experience with Microsoft Intune and Windows Autopilot (required)
  • Proven ability to build and deploy Windows desktops and manage user profiles
  • Strong desktop support skills for both hardware and software in enterprise environments
  • Experience with desktop software installations, updates, and troubleshooting
  • Experience supporting migrations or consolidations of IT environments is highly desired
  • Excellent interpersonal and communication skills
  • Proven track record of professionalism and reliability in fast-paced settings
Preferred Qualifications:
  • Prior experience in IT consolidation, merger, or acquisition projects
  • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell)
  • Certifications such as Microsoft 365: Modern Desktop Administrator Associate (MD-100, MD-101)
ll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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