ZipRecruiter

Log In

1

Desktop Support Jobs in Springfield, MO (NOW HIRING)

Brightli

Assistive Technology Support Staff

Springfield, MO · On-site

$34K - $42K/yr

Assistive Technology Support Staff Location: Springfield, Missouri Department: 2gether TECH Operations Employment Type: Part-time Job Summary: Are you looking for a meaningful role where you can make ...

Brightli

Assistive Technology Support Staff

Springfield, MO

$34K - $42K/yr

Assistive Technology Support Staff Location: Springfield, Missouri Department: 2gether TECH Operations Employment Type: Part-time Job Summary: Are you looking for a meaningful role where you can make ...

jmark

Network Engineer I

Springfield, MO · On-site

$45K - $55K/yr

Experience supporting Active Directory, virtualization platforms (VMware, Hyper-V), and remote desktop services * Understanding of basic network concepts, IPv4/IPv6, VPN technologies, and security ...

Current

Staff Accountant - Traditional Tax

Springfield, MO · On-site

$62K - $65K/yr

This role supports client engagements by preparing accurate and timely federal, state, and local ... Experience with UltraTax, QuickBooks (Desktop & Online), and AdvanceFlow preferred * Ability to ...

Cityutilities

IT Development Intern

Springfield, MO · On-site

$19 - $22/hr

NET technologies, C#, relational databases, APIs, cloud-enabled services, and modern software development practices to support web, desktop, mobile, reporting, and data-driven applications. The ...

MFA Oil Company

Assistant Store Manager

Bolivar, MO · On-site

Working with technology - Utilize the store's technology including point of sale systems, desktop ... Availability to work and/or support all shifts, including weekends and holidays * Valid driver ...

Great Southern Bank

Video Teller

Springfield, MO

$15 - $18.75/hr

Responsible for answering customer and account questions and providing support for customers ... Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.

MFA Oil Company

Assistant Manager

Springfield, MO · On-site

Working with technology - Utilize the store's technology including point of sale systems, desktop ... Availability to work and/or support all shifts, including weekends and holidays * Valid driver ...

MFA Oil Company

Shift Leader

Springfield, MO · On-site

$12.50 - $15.50/hr

... support peak hours; handle complaints quickly and courteously; conduct accurate and efficient ... Working with technology - Utilize the store's technology including point of sale systems, desktop ...

Great Southern Bank

Personal Banker I

Ava, MO

$17.75 - $21.75/hr

General Description Responsible for attaining sales goals, providing customer support and service ... Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Jobs in Springfield, MO

Desktop Support information

See Springfield, MO salary details

$12

$20

$29

How much do desktop support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for desktop support in Springfield, MO is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $22.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Springfield, MO? The most popular types of Desktop Support jobs in Springfield, MO are:
What are popular job titles related to Desktop Support jobs in Springfield, MO? For Desktop Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Springfield, MO look for? The top searched job categories for Desktop Support jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Desktop Support jobs? Cities near Springfield, MO with the most Desktop Support job openings:
Desktop Support jobs near you
IT Field Support Specialist

IT Field Support Specialist

Missouri Department of Conservation

Springfield, MO • On-site

$58K - $72K/yr

Full-time

Posted 8 days ago

Missouri Department Of Conservation rating

6.9

Company rating: 6.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

506th of 646 rated public administrative organizations

Job description

Requisition Id: 4520
Salary: $58,116.00 - $72,528.00
Salary Grade: S9
Job Location: Southwest Regional Office (SPRIN2)
Closing Date: June 17, 2026
Our Culture: The Missouri Department of Conservation supports a culture of trusted professionals that is dedicated to our mission, responsible stewards, and believe in One MDC.
To learn more about the job, feel free to contact the hiring supervisor,Kendall C Benton at Kendall.Benton@mdc.mo.gov or at 573-522-4115 Ext. 3583, during regular business hours. We would love to hear from you!
Summary/Objective
Support multiple technologies including telecommunications, two-way radio communications, end user devices and software, and data communications. This can include managing vendors, contractors, and projects for a geographically dispersed workforce.
Essential Job Duties
  • Provide field-level support of all IT equipment including troubleshooting, installation, and maintenance.
  • (Radios, phones, PC's, printers, Smartphones, Audio/Visual systems, etc.), Complete repairs and order/replace parts to resolve issues with end user computing devices, including PCs, printers, multi-function devices, peripherals, mobile devices, radios, and telephones.
  • Review unresolved Service Desk tickets for the assigned geographic region, contact the employee, and resolve the request. This includes documenting the completed work and closing the ticket. Assist with state-wide tickets as needed.
  • Lead small and large-scale projects for the new roll-out or upgrades of user equipment in the assigned geographic region to include system preparation, device set up, training, maintenance, troubleshooting and communication.
  • Design, Implement, install, and support network solutions. This can also include the physical installation of LAN/WAN or battery backup equipment.
  • Recommend opportunities to provide technical solutions or process improvements.
  • Maintain an accurate inventory of IT assets in the assigned geographic region, including periodic audits of those assets.
  • Manage field-level disposal process for IT assets.
  • Represent IT on Regional Coordination Team, and help set IT direction, discuss solutions, and facilitate communication between the field and IT Management.
  • Complete troubleshooting and configuration within Unified Communications and the devices associated with this technology.
  • Create curriculum and provide end-user training on communication devices such as mobile and portable two-way radios.
  • Utilize specialized radio test equipment to complete radio repeater checks annually to ensure performance and FCC compliance.

Ancillary Job Duties
  • Conduct research, collaborate with other sections of IT, and provide input in decision making for future projects, directions, changes, fixes.
  • Support regional staff or statewide initiatives outside normal working hours.
  • Support IT/AV needs for large multi-room and multi-session meetings and conferences at Department and non-Department locations.
  • Regular same day travel across region and occasional overnight travel.
  • Attend project, vendor, security, department, and infrastructure meetings.
  • Participate in MDC efforts with other divisions.
  • Complete repairs and replacement of 110-volt AC devices such as: line voltage thermostats and exhaust fans.

Education and Experience
  • Bachelor's Degree in Computer Science, Information Technology or closely related field.
  • A minimum of four (4) years of progressively responsible professional experience in desktop, two-way radio, networking, or telecommunications area supporting personal computers,
  • two-way radio, telephony, local area networks, or information management; or an equivalent combination of education and experience.
  • Must maintain a valid, current driver's license.
  • A+ and Network +, or the ability to acquire the certificate through CompTIA preferred.

Knowledge, Skills and Abilities
  • Comprehensive knowledge of Two Way Radios, Computer hardware and software systems, Office 365, Active Directory, radio technology, and telephony and IP phone systems.
  • Comprehensive knowledge of the Windows operating system and of Apple iOS.
  • Ability to develop new insights into situations and apply innovative solutions that make data improvements
  • Ability to keep focused on understanding, anticipating and responding to the needs of customers.
  • Ability to administer financial resources in a manner which instills public trust and accomplishes the Department's mission.
  • Ability to accept change and new information and cope with extreme job pressure and stress.
  • Ability to make independent decisions and act decisively on the determined course of action.
  • Ability to establish and maintain effective working relationships with members of all types of groups, Department staff and the general public.
  • Ability to work effectively as a team member and assist in resolving conflicts.
  • Ability to effectively communicate orally and in writing with Department personnel and the general public.
  • Ability to understand and utilize specialized test equipment such as Fluke network testers, digital multi-meters, the Aeroflex 8800 Digital Radio Test Set, and analog and digital watt meters.

Work Environment
  • Regularly work in a standard office environment.
  • Occasional travel to field locations, including radio tower sites and conservation areas.

Physical Abilities
  • Remain in a stationary position up to 50% of the time.
  • Regularly communicate and exchange accurate information.
  • Constantly operate a computer and other office productivity machinery.
  • Clarity of vision at 20 inches or less and precise hand-eye coordination.
  • Regularly lift to 20 pounds to 50 pounds.
  • Regular attendance is a necessary and essential function.

Disclaimer
This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. The Missouri Department of Conservation reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements.
Exemption Status/Special Notes
This position has been determined to be Nonexempt according to the Fair Labor Standards Act. Employees must agree to accept compensatory time in lieu of cash payments in accordance with the Department's Compensatory Time Off and Overtime Policy.
Salaried and hourly employees are expected to use a mobile device-cellular phone for Department business, as needed.
MDC promotes a Tobacco-Free (smoke and smokeless) working environment.
The Department of Conservation will only hire United States citizens and aliens authorized to work in the United States. All new employees will be required to complete an "Employment Eligibility Verification" (Form I-9) and produce requested documentation after employment.
Candidates seeking initial employment or re-employment must submit to a drug screen following offer of employment.
All persons employed with the state of Missouri shall file all state income tax forms and pay all state income taxes owed.
Missouri Attorney General logo

About Missouri Attorney General

Sourced by ZipRecruiter

The Attorney General serves as the chief legal officer of the State of Missouri as mandated by our Constitution. The Attorney General is elected by Missouri voters, serves a four-year term, and is not subject to constitutional term limits. The Attorney General’s Office represents and provides legal advice to most state agencies; defends challenges to the validity of state laws; enforces civil law, including consumer protection and environmental laws; defends the State’s interest in civil actions, including bankruptcies, workers’ compensation claims, professional licensing cases, and habeas corpus actions filed by state and federal inmates; and serves as a special prosecutor in criminal cases when appointed. In addition, the Office handles all appeals statewide from felony convictions. The Attorney General’s Office brings and defends lawsuits on behalf of the State and prepares formal legal opinions requested by State officers, legislators, or county attorneys on issues of law. The Office represents the State in litigation at all levels ranging from a variety of administrative tribunals to the U.S. Supreme Court. The Office also includes an Office of Solicitor General, who represents the interests of the state in appellate and national matters.

Industry

Public administration

Company size

201 - 500 Employees

Headquarters location

Jefferson City, MO, US

Year founded

1865

View All Missouri Attorney General Jobs

Apply