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Desktop Support Jobs in Springfield, MO (NOW HIRING)

CoxHealth

IT Service Desk Technician

Springfield, MO · On-site

The position provides routine technical support and maintenance for desktop, laptop, telephony, and network systems including hardware, application software, operating systems, and connectivity. In ...

Coxhealth

IT Service Desk Technician

Springfield, MO · On-site

The position provides routine technical support and maintenance for desktop, laptop, telephony, and network systems including hardware, application software, operating systems, and connectivity. In ...

Spire Inc.

Analyst I, GIS

Brookline, MO · On-site

Use ESRI desktop and mobile software to collect construction asbuilt data and edit map features and correlating attributes to create permanent asset records. * Support Data Quality by understanding ...

Spire, Inc.

Analyst I, GIS

Brookline, MO · On-site

Use ESRI desktop and mobile software to collect construction asbuilt data and edit map features and correlating attributes to create permanent asset records. * Support Data Quality by understanding ...

Mobile Gas Service

Analyst I, GIS

Brookline, MO

Use ESRI desktop and mobile software to collect construction asbuilt data and edit map features and correlating attributes to create permanent asset records. * Support Data Quality by understanding ...

Enlyte

Field Case Manager

Brookline, MO

$62K - $70K/yr

We support their journey back to health and wellness through our industry-leading solutions and ... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ...

Enlyte

Field Case Manager

Brookline, MO · On-site

$62K - $70K/yr

We support their journey back to health and wellness through our industry-leading solutions and ... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ...

MFA Oil Company

Assistant Store Manager

Strafford, MO · On-site

Working with technology - Utilize the store's technology including point of sale systems, desktop ... Availability to work and/or support all shifts, including weekends and holidays * Valid driver ...

MFA Oil Company

Assistant Store Manager

Bolivar, MO · On-site

Working with technology - Utilize the store's technology including point of sale systems, desktop ... Availability to work and/or support all shifts, including weekends and holidays * Valid driver ...

MFA Oil Company

Shift Leader

Springfield, MO · On-site

$12.50 - $15.50/hr

... support peak hours; handle complaints quickly and courteously; conduct accurate and efficient ... Working with technology - Utilize the store's technology including point of sale systems, desktop ...

099 RPCS Corp Office

IT

Rogersville, MO · On-site

Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! Daily Objectives: * Responds to ...

Prime Inc.

Night Helpdesk Technician

Springfield, MO · On-site

$18.25 - $24.50/hr

Prime Inc. is a company seeking a Night Helpdesk Technician to provide direct technical support for hardware, software, and networking issues. The role involves responding to user requests ...

Prime, Inc.

Night Helpdesk Technician

Springfield, MO · On-site

$18.25 - $24.50/hr

Overview The Helpdesk Technician will provide direct technical support for issues involving hardware, software and networking for users throughout the company while providing exceptional customer ...

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Showing results 1-20

All JobsDesktop Support JobsDesktop Support Jobs in Springfield, MO

Desktop Support information

See Springfield, MO salary details

$12

$20

$29

How much do desktop support jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for desktop support in Springfield, MO is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $22.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the work of desktop support?

Desktop support professionals troubleshoot, repair, and maintain computer hardware, software, and network issues for users. They often assist with installing systems, configuring devices, and providing technical help, typically working in office environments and using tools like remote support software. Strong problem-solving skills and knowledge of operating systems are essential for this role.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

Is helpdesk a good entry-level IT job?

Helpdesk roles in desktop support are considered good entry-level IT jobs because they provide foundational experience in troubleshooting hardware and software issues, customer service, and using tools like ticketing systems. These positions often require basic technical knowledge and certifications such as CompTIA A+ and can serve as a stepping stone to more advanced IT roles.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.

What are the career paths in desktop support?

Career paths in desktop support typically start with entry-level roles such as help desk technician or support specialist. With experience, professionals can advance to positions like systems administrator, network technician, or IT manager, often gaining certifications such as CompTIA A+ or Network+ to support career growth. Specializing in areas like cybersecurity or cloud services can also open new opportunities within IT support roles.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Springfield, MO? The most popular types of Desktop Support jobs in Springfield, MO are:
What are popular job titles related to Desktop Support jobs in Springfield, MO? For Desktop Support jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Springfield, MO look for? The top searched job categories for Desktop Support jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Desktop Support jobs? Cities near Springfield, MO with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Springfield, MO as of June 2026, with employment types broken down into 42% Full Time, 47% Part Time, and 11% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,449 per year, or $20.9 per hour.
Cable Technician

Cable Technician

Essintial Enterprise Solutions

Springfield, MO • On-site

$27 - $30/hr

Full-time

Posted 5 days ago

Job description

Description:Position Summary

Possibility of work extending beyond this. Full-time hours/day shift hours.

The Cable Technician I is responsible for performing basic low-voltage cabling work and providing on-site technical support for end users. This role supports daily IT operations, including troubleshooting workstation issues, installing and maintaining cabling infrastructure, and ensuring reliable connectivity at customer or internal locations. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.
Responsibilities

- Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.

- Perform cable routing, dressing, labeling, and documentation.

- Assist with installation of racks, patch panels, faceplates, and related hardware.

- Troubleshoot connectivity issues related to cabling infrastructure.

- Follow safety protocols and maintain a clean work environment on job sites.

- Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.

- Perform troubleshooting for hardware, software, and network connectivity issues.

- Assist with workstation setup, imaging, upgrades, and deployments.

- Support user account setup, password resets, and basic application support.

- Document work performed in ticketing systems and escalate issues as needed.

- Provide excellent customer service to end users, both onsite and remotely.

Work Environment

Combination of office, industrial, and customer site settings. Role may require travel between sites and flexible hours based on project needs.

Requirements:

Qualifications

- 1+ years of experience in cabling, IT support, or a related technical role.

- Basic understanding of network cabling standards (TIA/EIA).

- Familiarity with Windows OS, basic networking, and common IT troubleshooting steps.

- Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.).

- Strong communication and customer service skills.

- Ability to lift up to 50 lbs and work in various environments.

- Valid driver’s license may be required depending on job site needs.

Preferred Skills

- Experience with ticketing systems

- Basic understanding of switches, access points, and network equipment.

- Certifications such as CompTIA A+, Network+, or entry-level cabling certificates.

#EES25

Required tools:

8ft AND 12ft ladder

Label Maker

Laser Measurement Tool

RJ 45 Crimp tool

Smart phone

Flashlight – not the one on the phone

Fish Tape / Glow Rods

Cordless drill

Ethernet cable tester that displays output of all 8 pins simultaneous

Cable toner

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