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No Experience Desktop Support Jobs in Springfield, MO

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Deskside / Desktop / End User Computer experience, ideally in a corporate environment * Proven ability to handle challenging, rapid-response user support * Proven ability to balance, prioritize and ...

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Deskside / Desktop / End User Computer experience, ideally in a corporate environment * Proven ability to handle challenging, rapid-response user support * Proven ability to balance, prioritize and ...

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Deskside / Desktop / End User Computer experience, ideally in a corporate environment * Proven ability to handle challenging, rapid-response user support * Proven ability to balance, prioritize and ...

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Deskside / Desktop / End User Computer experience, ideally in a corporate environment * Proven ability to handle challenging, rapid-response user support * Proven ability to balance, prioritize and ...

Stefanini

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems ...

Stefanini

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 ... Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems ...

jmark

System Administrator I (Onsite)

Springfield, MO · On-site

$42K - $55K/yr

Previous experience working on help desk tickets or desktop support preferred * Experience handling IT in a Legal/Regulated related environment preferred * Previous Window Server experience is a plus

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How much do no experience desktop support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for no experience desktop support in Springfield, MO is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $22.50 per hour, depending on experience, location, and employer.

What is a no experience desktop support?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the typical daily responsibilities for someone in a no experience desktop support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.

What are the key skills and qualifications needed to thrive in the no experience desktop support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the most commonly searched types of Desktop Support jobs in Springfield, MO?

The most popular types of Desktop Support jobs in Springfield, MO are:

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For No Experience Desktop Support jobs in Springfield, MO, the most frequently searched job titles are:

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No Experience Desktop Support jobs near you

Desktop Support Engineer

Hexaware Technologies, Inc

Springfield, MO • On-site

Other

Re-posted 13 hours ago

Job description

Position: Desktop Support Engineer 

Location: Springfield, MO 65807 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Job Summary

The Desktop Support Engineer –will provide onsite and remote technical support for end users, desktops, laptops, software, peripherals, printers, conference-room equipment, and basic network connectivity. The engineer will resolve common IT issues, support device deployments and replacements, maintain asset records, and escalate complex issues to Level 2 or specialized support teams.

 

Key Responsibilities:

  • Provide deskside and remote support for hardware, software, account access, VPN, MFA, authentication, and connectivity issues.
  • Troubleshoot Windows desktops, laptops, monitors, docking stations, printers, scanners, and other peripherals.
  • Configure and deploy standard devices, operating systems, applications, drivers, and security tools.
  • Assist with password resets, account lockouts, Microsoft 365, Outlook, Teams, OneDrive, and shared-drive access.
  • Perform basic device replacements, reimaging, data backup and restore, and OneDrive synchronization checks.
  • Support office moves by disconnecting, reconnecting, and validating workstations and network connections.
  • Provide basic printer, scanner, conference-room, Teams Room, display, camera, and microphone support.
  • Perform basic cable checks, equipment labeling, inventory updates, and other smart-hands activities under supervision.
  • Maintain accurate ticket, asset, inventory, and CMDB records.
  • Coordinate with vendors and escalate unresolved issues to Level 2, infrastructure, or specialized support teams.
  • Follow established IT procedures, security standards, change-management processes, and service-level requirements.

Required Qualifications:

  • 3 years of experience in desktop support, help desk, or IT support.
  • Experience supporting Windows desktops and laptops.
  • Basic knowledge of Microsoft 365, Active Directory, VPN, Wi-Fi, printers, and hardware troubleshooting.
  • Experience using ticketing systems and documenting technical issues.
  • Strong customer-service, communication, and problem-solving skills.
  • Ability to work onsite and handle standard IT equipment.
  • CompTIA A+, ITIL, or Microsoft certifications are preferred.

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