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Desktop Manager Jobs in Springfield, MO (NOW HIRING)

jmark

System Administrator I (Onsite)

Springfield, MO · On-site

$42K - $55K/yr

JMARK is a leading provider of managed IT services, cybersecurity solutions, cloud technologies ... Functions and Responsibilities Provide day-to-day IT/Desktop functions for an environment of ...

OCH

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

Manage domain file structures and system assets. * Provide help desk support by troubleshooting hardware, software, network, and application issues. * Install, configure, and maintain desktops ...

New

Lone Star Careers

Business Development

Springfield, MO · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Specialist

Springfield, MO · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Life Insurance Agent

Springfield, MO · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Executive - Remote

Springfield, MO · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Insurance Agent

Springfield, MO · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Showing results 1-20

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Springfield, MO

Desktop Manager information

See Springfield, MO salary details

$19.1K

$76.1K

$114.6K

How much do desktop manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for desktop manager in Springfield, MO is $76,051.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $86,900.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Springfield, MO? The most popular types of Desktop jobs in Springfield, MO are:
What are popular job titles related to Desktop Manager jobs in Springfield, MO? For Desktop Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Springfield, MO look for? The top searched job categories for Desktop Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Desktop Manager jobs? Cities near Springfield, MO with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Springfield, MO as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $76,051 per year, or $36.6 per hour.
Desktop Support Engineer

Desktop Support Engineer

Hexaware Technologies, Inc

Springfield, MO • On-site

Other

Posted 4 days ago

Job description

Position: Desktop Support Engineer / Field Officer

Location: Springfield, MO 65807 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Summary

The Desktop Support Engineer will provide onsite and remote Level 2 support for end-user devices, hardware, software, network connectivity, office moves, reimaging, print services, AV/conference rooms, lab computing, server rooms, and IT closets. The role involves troubleshooting, configuration, deployments, repairs, patching, asset updates, vendor coordination, and smart hands support under client and Global IT direction.

Key Responsibilities

  • Provide Level 2 deskside and remote support for hardware, software, account, VPN, authentication, and end-user issues.
  • Configure, manage, repair, reimage, and validate end-user devices, including BIOS, OS, drivers, applications, and security settings.
  • Use approved tools for remote diagnostics, patching, software upgrades, and system compliance verification.
  • Perform device reimaging, data backup/restore, OneDrive sync validation, and re-encryption.
  • Support office moves, device disconnect/reconnect, network validation, and asset/CMDB updates.
  • Provide dispatch support for non-dedicated sites and coordinate with vendors, OEMs, and third parties.
  • Implement approved changes, decommission devices, manage spares, and maintain bench inventory.
  • Provide smart hands support for network infrastructure such as switches, routers, firewalls, SD-WAN, Wi-Fi access points, cabling, patching, and circuit troubleshooting.
  • Support server rooms, IT closets, rack/stack activities, cabling, labeling, power checks, UPS, cooling, and physical inventory updates.
  • Assist with conference room and AV technologies, including Teams Rooms, displays, cameras, microphones, cabling, mounting, and meeting support.
  • Support GMP and non-GMP lab computing environments with diagnostics, device swaps, connectivity checks, and compliance activities.
  • Provide printer and scanner support, including installation, relocation, queue management, troubleshooting, vendor escorting, and escalation.

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