ZipRecruiter

Log In

1

Senior Desktop Support Jobs in Springfield, MO (NOW HIRING)

TEKsystems

Desktop Support Technician

Springfield, MO

$25 - $32/hr

Essential Duties and Responsibilities • Deploy, configure, and support Windows laptops and desktop computers. • Perform workstation replacements and technology refresh activities. • Image ...

TEKsystems

Desktop Support Technician

Springfield, MO

$25 - $32/hr

Deploy, configure, and support Windows laptops and desktop computers. * Perform workstation replacements and technology refresh activities. * Image, provision, configure, and validate new devices ...

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast, Defender) * Administer and maintain end-user accounts, permissions, and access rights (e.g., password ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast, Defender) * Administer and maintain end-user accounts, permissions, and access rights (e.g., password ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast, Defender) * Administer and maintain end-user accounts, permissions, and access rights (e.g., password ...

The Larson Group

IT Helpdesk Technician

Strafford, MO · On-site

Responds to telephone calls, email and personnel requests for technical support for both CDK (automotive dealer management system) and desktop support for all other applications. * Documents and ...

OCH

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

Install, configure, and maintain desktops, laptops, printers, tablets, and other technology equipment.Assist with Microsoft Office 365, Exchange, SharePoint, and Teams administration.Support network ...

next page

Showing results 1-20

All JobsDesktop Support JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Springfield, MO

Senior Desktop Support information

See Springfield, MO salary details

$13

$32

$54

How much do senior desktop support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for senior desktop support in Springfield, MO is $32.90, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $43.75 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Springfield, MO?

The most popular types of Desktop Support jobs in Springfield, MO are:

What are popular job titles related to Senior Desktop Support jobs in Springfield, MO?

For Senior Desktop Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Springfield, MO look for?

The top searched job categories for Senior Desktop Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Senior Desktop Support jobs?

Cities near Springfield, MO with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,155 per year, or $30.8 per hour.

Desktop Support Engineer

Hexaware Technologies, Inc

Springfield, MO • On-site

Other

Re-posted 7 days ago

Job description

Position: Desktop Support Engineer 

Location: Springfield, MO 65807 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Job Summary

The Desktop Support Engineer –will provide onsite and remote technical support for end users, desktops, laptops, software, peripherals, printers, conference-room equipment, and basic network connectivity. The engineer will resolve common IT issues, support device deployments and replacements, maintain asset records, and escalate complex issues to Level 2 or specialized support teams.

 

Key Responsibilities:

  • Provide deskside and remote support for hardware, software, account access, VPN, MFA, authentication, and connectivity issues.
  • Troubleshoot Windows desktops, laptops, monitors, docking stations, printers, scanners, and other peripherals.
  • Configure and deploy standard devices, operating systems, applications, drivers, and security tools.
  • Assist with password resets, account lockouts, Microsoft 365, Outlook, Teams, OneDrive, and shared-drive access.
  • Perform basic device replacements, reimaging, data backup and restore, and OneDrive synchronization checks.
  • Support office moves by disconnecting, reconnecting, and validating workstations and network connections.
  • Provide basic printer, scanner, conference-room, Teams Room, display, camera, and microphone support.
  • Perform basic cable checks, equipment labeling, inventory updates, and other smart-hands activities under supervision.
  • Maintain accurate ticket, asset, inventory, and CMDB records.
  • Coordinate with vendors and escalate unresolved issues to Level 2, infrastructure, or specialized support teams.
  • Follow established IT procedures, security standards, change-management processes, and service-level requirements.

Required Qualifications:

  • 3 years of experience in desktop support, help desk, or IT support.
  • Experience supporting Windows desktops and laptops.
  • Basic knowledge of Microsoft 365, Active Directory, VPN, Wi-Fi, printers, and hardware troubleshooting.
  • Experience using ticketing systems and documenting technical issues.
  • Strong customer-service, communication, and problem-solving skills.
  • Ability to work onsite and handle standard IT equipment.
  • CompTIA A+, ITIL, or Microsoft certifications are preferred.

Apply