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Desktop Support Jobs in Springfield, MO (NOW HIRING)

US Sun Solar, LLC

IT Support Technician

Springfield, MO

$18.25 - $25/hr

IT Support Technician Sun Solar is a fast-growing leader in clean energy, dedicated to creating a sustainable future through innovative energy solutions. Recognized nationally on the Inc. 500, we are ...

New

Citizens Memorial

IT Support Technician - On Site

Bolivar, MO · On-site

$20.50 - $28/hr

Citizens Memorial Hospital (CMH) in Bolivar, MO, is hiring an Support Technician to join our Information Services team - someone who leads with skill, compassion, and a drive to positively impact ...

Citizens Memorial

IT Support Technician - On Site

Bolivar, MO · On-site

$20.50 - $28/hr

Citizens Memorial Hospital (CMH) in Bolivar, MO, is hiring an Support Technician to join our Information Services team - someone who leads with skill, compassion, and a drive to positively impact ...

Citizens Memorial

IT Support Technician - On Site

Bolivar, MO · On-site

$20.50 - $28/hr

Citizens Memorial Hospital (CMH) in Bolivar, MO, is hiring an Support Technician to join our Information Services team - someone who leads with skill, compassion, and a drive to positively impact ...

Current

Staff Tax Accountant

Springfield, MO · On-site

$62K - $65K/yr

This role supports client engagements by preparing accurate and timely federal, state, and local ... Experience with UltraTax, QuickBooks (Desktop & Online), and AdvanceFlow preferred * Ability to ...

West 4th Strategy

Legal Assistant II

Springfield, MO · On-site

$33.81/hr

Assembles exhibits, affidavits, evidentiary materials, and supporting documentation for hearings ... word processing or desktop publishing documents * Proficiency in word processing, document ...

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Showing results 41-60

All JobsDesktop Support JobsDesktop Support Jobs in Springfield, MO

Desktop Support information

See Springfield, MO salary details

$12

$20

$29

How much do desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop support in Springfield, MO is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $22.50 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Springfield, MO?

The most popular types of Desktop Support jobs in Springfield, MO are:

What are popular job titles related to Desktop Support jobs in Springfield, MO?

For Desktop Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Springfield, MO look for?

The top searched job categories for Desktop Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Desktop Support jobs?

Cities near Springfield, MO with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,449 per year, or $20.9 per hour.

IT Support Technician

US Sun Solar, LLC

Springfield, MO

$18.25 - $25/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

IT Support Technician

Sun Solar is a fast-growing leader in clean energy, dedicated to creating a sustainable future through innovative energy solutions. Recognized nationally on the Inc. 500, we are proud of the team-driven culture that powers our success. We are looking for self-motivated, critical thinkers to join our family and help provide affordable, renewable energy solutions to our region.

What You’ll Do:

As an IT Support Technician, you’ll play a key role in keeping our systems running efficiently and helping the business operate at peak performance. Your responsibilities will include:

  • Evaluating business processes, identifying opportunities for improvement, and implementing solutions.
  • Staying current with IT and process advancements to modernize and automate systems.
  • Performing requirements analysis, documenting findings, and communicating results to teams and management.
  • Collaborating closely with clients, technicians, and management to ensure business needs are met.
  • Supporting, administering, and training on business systems, including CRM, Office 365, Azure, analytics tools, and other third-party software.
  • Conducting quality assurance, user acceptance testing, and project management for IT initiatives.
  • Gathering critical information from meetings, generating reports, and providing actionable insights.
  • Prioritizing initiatives, managing competing resources, and ensuring timely delivery of projectss

What We’re Looking For:

  • Associate Degree in a relevant field and/or 3+ years of business/systems analysis experience.
  • Strong analytical, detail-oriented, and inquisitive mindset.
  • Ability to work independently and collaboratively across teams.
  • Excellent technical skills, including SQL and Microsoft Office Suite.
  • Experience creating reports, presentations, and process documentation.
  • Strong planning, organizational, and time-management skills.
  • Ability to influence stakeholders and work with them to determine optimal solutions.
  • Willingness to travel (~10%) and lift items up to 50 lbs.

Why You’ll Love Working Here:

  • Be part of a fast-growing, award-winning clean energy company.
  • Collaborate with a passionate, innovative, and supportive team.
  • Take on challenging and impactful projects that shape our business.
  • Gain exposure to cutting-edge IT systems and processes.
  • Enjoy a flexible, engaging work environment that values your growth and ideas.
  • Receive a comprehensive benefits package, including health insurance, 401(k) with company match, paid time off, and other perks that support your personal and professional well-being.

As part of Sun Solar’s hiring process, all candidates must successfully complete a background check prior to employment.

Sun Solar, LLC. is a proud Equal Opportunity Employer.

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