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Desktop Support Jobs in Decatur, GA (NOW HIRING)

Futurewave Systems

Sr. Desktop Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

The Desktop Technician job family is responsible for diagnosing and resolving all desktop support issues. This position is also responsible for the implementation of installations and upgrades for ...

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...

Trimble

Desktop Systems Professional

Alpharetta, GA · On-site

Are you ready to be the face of technical innovation and support for a global leader? As our next IS Desktop Specialist, you will champion world-class customer service on the front lines of Trimble ...

Stefanini

IT Deskside Technician

Norcross, GA · On-site

$19.25 - $24.25/hr

This is a 9-week, full-time temporary assignment focused on desktop support, on-site user support and move-related assistance during the office transition. Candidates must possess reliable ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Required : • 1-3 years of IT Help Desk / Desktop Support experience • CompTIA A+ (or equivalent) • Strong troubleshooting and customer service skills • Experience with ticketing systems and ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Required : • 1-3 years of IT Help Desk / Desktop Support experience • CompTIA A+ (or equivalent) • Strong troubleshooting and customer service skills • Experience with ticketing systems and ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Decatur, GA

Desktop Support information

See Decatur, GA salary details

$13

$22

$32

How much do desktop support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for desktop support in Decatur, GA is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.18 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Decatur, GA?

The most popular types of Desktop Support jobs in Decatur, GA are:

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For Desktop Support jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Decatur, GA look for?

The top searched job categories for Desktop Support jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Desktop Support jobs?

Cities near Decatur, GA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,635 per year, or $22.4 per hour.

Desktop Support -- Tier 1

CoServe Global Solutions

Atlanta, GA

$19.50 - $24.75/hr

Contractor

Re-posted 21 days ago

Job description

Company Description

To us, CoServe means that "we're in it together" with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. 

Our vision is to help discover the very best talent on the planet.  And then help those people find their ideal work opportunity.  

CoServe's specific focus is IT and Telecommunication.  Our team has worked in the IT industry for decades. As serving others has always been our M.O., over all those years we have built deep, lasting relationships. These relationships are what make the difference in finding the exact right person at exactly the right time.

Job Description

Duties and Tasks/Essential Functions:


Sense of Urgency

Must be dependable

Must work well independently

Experience troubleshooting Hardware and Software with a working knowledge of all Microsoft Windows Operating Systems & Basic

Excellent Oral and Written skills

Above average Customer Service skills

Stay current with system information, changes and updates

Other duties as assigned

Qualifications

Requirements:

Proper phone etiquette

Ability to speak and write clearly and accurately

Demonstrated proficiency in typing and grammar

Familiar with configuration, maintenance and troubleshooting

Knowledge of relevant software computer applications and equipment

Knowledge of customer service principles and practices

Effective listening skills

Willingness to co-operate with others and work to the greater good

Multi-tasking capabilities

Flexible work schedule to support 24/7/365 operation


Min 6 months - 1 years' experience

Additional Information

We need to hire 20 technicians by October!  Please let me know and refer your friends and colleagues!

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About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012

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