IT Desktop Engineer
Athens, GA · On-site +1
This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are ...
IT Desktop Engineer
Athens, GA · On-site +1
This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are ...
IT Desktop Engineer
Athens, GA · On-site
This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are ...
IT Desktop Engineer
Athens, GA · On-site
This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are ...
Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and ...
Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and ...
Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and ...
Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and ...
Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and ...
Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and ...
Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and ...
Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and ...
Duties/Responsibilities Duties/Responsibilities Desktop Support - Provide comprehensive support for desktop systems, including installation, configuration, troubleshooting, and maintenance of ...
Duties/Responsibilities Duties/Responsibilities Desktop Support - Provide comprehensive support for desktop systems, including installation, configuration, troubleshooting, and maintenance of ...
IT Support Technician
Athens, GA · On-site
$20.75 - $28.50/hr
The IT Support Technician is the first point of contact for employees (users), ensuring the ... desktops, printers, copiers, phone systems, tablets, and other mobile devices, networked ...
IT Support Technician
Athens, GA · On-site
$20.75 - $28.50/hr
The IT Support Technician is the first point of contact for employees (users), ensuring the ... desktops, printers, copiers, phone systems, tablets, and other mobile devices, networked ...
IT Support Specialist
Statham, GA · On-site
End User support for desktops, laptops, mobile devices, printers, and business & productivity applications * Perform system patching and updates using N-able * Monitor system performance, uptime, and ...
IT Support Specialist
Statham, GA · On-site
End User support for desktops, laptops, mobile devices, printers, and business & productivity applications * Perform system patching and updates using N-able * Monitor system performance, uptime, and ...
The Student Housing Technologies (SHT) IT Help Desk Technician provides technical support and assistance to customers, whether over the phone or in person. Their primary intention is to ensure client ...
New
The Student Housing Technologies (SHT) IT Help Desk Technician provides technical support and assistance to customers, whether over the phone or in person. Their primary intention is to ensure client ...
New
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Desktop Support information
See Athens, GA salary details
$13.46 - $15.13
1% of jobs
$15.13 - $16.80
5% of jobs
$16.80 - $18.46
15% of jobs
$18.79 is the 25th percentile. Wages below this are outliers.
$18.46 - $20.13
20% of jobs
The median wage is $20.96 / hr.
$20.13 - $21.80
18% of jobs
$23.39 is the 75th percentile. Wages above this are outliers.
$21.80 - $23.46
17% of jobs
$23.46 - $25.13
9% of jobs
$25.13 - $26.80
6% of jobs
$26.80 - $28.47
5% of jobs
$28.47 - $30.13
2% of jobs
$30.13 - $31.80
1% of jobs
$13
$22
$31
How much do desktop support jobs pay per hour?
As of Aug 24, 2026, the average hourly pay for desktop support in Athens, GA is $22.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.89 per hour, depending on experience, location, and employer.
What is a desktop support?
A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.
What does a desktop support professional do?
Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What are some common challenges faced by desktop support professionals, and how can they be overcome?
Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.
What is the difference between Desktop Support vs Help Desk Technician?
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.
What is the career path for desktop support?
The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.
What is the work of desktop support?
Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Athens, GA?
The most popular types of Desktop Support jobs in Athens, GA are:
What are popular job titles related to Desktop Support jobs in Athens, GA?
For Desktop Support jobs in Athens, GA, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Athens, GA look for?
The top searched job categories for Desktop Support jobs in Athens, GA are:
What cities near Athens, GA are hiring for Desktop Support jobs?
Cities near Athens, GA with the most Desktop Support job openings:
Job description
Athens Micro is looking for a sharp, career-minded individual with strong Microsoft Windows experience and a desire to be a productive, long-term part of a winning team. This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are encouraged and rewarded. Traveling in greater Athens area is required. Advancement opportunities are excellent.
The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details. Love to Learn means that we enjoy learning about technology and embrace the challenge of learning every day. Do the Right Thing means we do what we should do for our clients, the company, and ourselves. Helpful means we are always a help to our clients and fellow team members. Responsive means we are quick to respond to our client's needs. Attention to Details means we strive for perfection in all that we do.
We hire, fire, review, reward, and recognize our teammates based on core values, so it's important that you share these values in order to be part of our team.
CompTIA A+ and Microsoft certifications are a plus. CompTIA A+ will be required within 90 days of employment. A Microsoft certification with a focus on Office 365 will be required within 180 days of employment.
This is a full time position.
The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details. Love to Learn means that we enjoy learning about technology and embrace the challenge of learning every day. Do the Right Thing means we do what we should do for our clients, the company, and ourselves. Helpful means we are always a help to our clients and fellow team members. Responsive means we are quick to respond to our client's needs. Attention to Details means we strive for perfection in all that we do.
We hire, fire, review, reward, and recognize our teammates based on core values, so it's important that you share these values in order to be part of our team.
CompTIA A+ and Microsoft certifications are a plus. CompTIA A+ will be required within 90 days of employment. A Microsoft certification with a focus on Office 365 will be required within 180 days of employment.
This is a full time position.
About ATHENS MICRO
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Watkinsville, GA, US
Year founded
1983