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Desktop Support Jobs in Atlanta, GA (NOW HIRING)

Sr. Desktop Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

The Desktop Technician job family is responsible for diagnosing and resolving all desktop support issues. This position is also responsible for the implementation of installations and upgrades for ...

The End User Services (EUS) Engineer provides advanced desktop support, endpoint management, and global operational support for corporate team members. This role serves as a Tier 2/Tier 3 escalation ...

IT Support Technician

Atlanta, GA · On-site

$20.75 - $28.25/hr

A large, established law firm is seeking a Desktop Support Technician to join its Atlanta office. This full-time position provides Tier 1 and Tier 2 technical support to attorneys and staff and ...

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...

Desktop Consultant II

Atlanta, GA · On-site

$25 - $27/hr

This Desktop Support Technician role is responsible for providing hands-on and remote technical support to end users across Emory University's Finance and Administration Division, ensuring desktops ...

IT Deskside Technician

Norcross, GA · On-site

$19.25 - $24.25/hr

This is a 9-week, full-time temporary assignment focused on desktop support, on-site user support and move-related assistance during the office transition. Candidates must possess reliable ...

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Required : • 1-3 years of IT Help Desk / Desktop Support experience • CompTIA A+ (or equivalent) • Strong troubleshooting and customer service skills • Experience with ticketing systems and ...

Showing results 41-60

Desktop Support information

See Atlanta, GA salary details

$13

$22

$31

How much do desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for desktop support in Atlanta, GA is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $23.80 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.

What are the most commonly searched types of Desktop Support jobs in Atlanta, GA?

The most popular types of Desktop Support jobs in Atlanta, GA are:

What are popular job titles related to Desktop Support jobs in Atlanta, GA?

For Desktop Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Atlanta, GA look for?

The top searched job categories for Desktop Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Desktop Support jobs?

Cities near Atlanta, GA with the most Desktop Support job openings:

Infographic showing various Desktop Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,934 per year, or $22.1 per hour.

Desktop Support - Tier 1

CoServe Global Solutions

Atlanta, GA • On-site

$19.50 - $24.75/hr

Contractor

Re-posted 7 days ago


Job description

Company Description
To us, CoServe means that "we're in it together" with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together.
Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity.
CoServe's specific focus is IT and Telecommunication. Our team has worked in the IT industry for decades. As serving others has always been our M.O., over all those years we have built deep, lasting relationships. These relationships are what make the difference in finding the exact right person at exactly the right time.
Job Description
Duties and Tasks/Essential Functions:
• Sense of Urgency
• Must be dependable
• Must work well independently
• Experience troubleshooting Hardware and Software with a working knowledge of all Microsoft Windows Operating Systems & Basic
• Excellent Oral and Written skills
• Above average Customer Service skills
• Stay current with system information, changes and updates
• Other duties as assigned
Qualifications
Requirements:
• Proper phone etiquette
• Ability to speak and write clearly and accurately
• Demonstrated proficiency in typing and grammar
• Familiar with configuration, maintenance and troubleshooting
• Knowledge of relevant software computer applications and equipment
• Knowledge of customer service principles and practices
• Effective listening skills
• Willingness to co-operate with others and work to the greater good
• Multi-tasking capabilities
• Flexible work schedule to support 24/7/365 operation
Min 6 months - 1 years' experience
Additional Information
We need to hire 20 technicians by October! Please let me know and refer your friends and colleagues!

CoServe logo

About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012