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Full Time Desktop Support Jobs in Atlanta, GA (NOW HIRING)

GDR Group

Desktop Support Technician

Atlanta, GA · On-site

$18 - $20/hr

Job Type Full-time Description We kindly ask that recruiters, agencies, and third parties do not ... Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills ...

Continuserve

Senior Desktop Support Engineer

Buford, GA · On-site

The Senior Desktop Support Engineer will be responsible for delivering day-to-day desktop support ... Job Type: Full-time Benefits: Comprehensive benefits package including paid time off, paid holidays ...

Connect Staffing, Inc.

IT Support Technician

Atlanta, GA

$20.75 - $28.25/hr

A large, established law firm is seeking a Desktop Support Technician to join its Atlanta office. This full-time position provides Tier 1 and Tier 2 technical support to attorneys and staff and ...

Monitise

Client Tech Support Engineer

Alpharetta, GA · On-site

As a Client Tech Support Engineer on the Merchant Support team you will serve as the L1/ first ... This is a full-time, direct-hire position, and no contract options for unsolicited agency ...

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All JobsDesktop Support JobsFull Time Desktop Support JobsFull Time Desktop Support Jobs in Atlanta, GA

Full Time Desktop Support information

See Atlanta, GA salary details

$9

$25

$43

How much do full time desktop support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for full time desktop support in Atlanta, GA is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Full Time Desktop Support vs Part Time Desktop Support?

AspectFull Time Desktop SupportPart Time Desktop Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsCommonly required: CompTIA A+, Microsoft CertifiedOften the same certifications, but less emphasis
Work EnvironmentOn-site or remote support in corporate or IT service settingsSimilar environments, but with flexible scheduling
Job ResponsibilitiesFull scope of troubleshooting, maintenance, and user supportSupport tasks, often limited to specific shifts or tasks

Full Time Desktop Support involves working standard hours with comprehensive support duties, while Part Time Desktop Support offers flexible hours with similar responsibilities. Both roles require relevant certifications and work in similar environments, but the full-time position provides more consistent hours and potentially broader responsibilities.

What are the most commonly searched types of Desktop Support jobs in Atlanta, GA?

The most popular types of Desktop Support jobs in Atlanta, GA are:

Full Time Desktop Support jobs near you
Infographic showing various Full Time Desktop Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,998 per year, or $26 per hour.

Desktop Support Technician

Atlanta, GA • On-site

GDR Group
IT Services • 51 - 200 employees
Learn more about GDR Groupexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Job Type
Full-time
Description
We kindly ask that recruiters, agencies, and third parties do not contact us regarding this role. We are only considering applications submitted directly by candidates.
Overview
We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences. This role is onsite split between two locations: Atlanta and Duluth.
Key Responsibilities
Technical Support
  • Provide timely support for hardware and software issues for both Windows and Mac environments
  • Troubleshoot remotely using VNC and KVM switch
  • Reimage systems, install OS and standard software (onsite and remote)
  • Coordinate warranty support with Dell and schedule onsite service when needed
  • Resolve common technical issues, including:
  • Network connectivity
  • System crashes/blue screens
  • Printing problems
  • Virus removal
  • Basic administration and troubleshooting of:
    • DHCP / DNS
    • Active Directory
    • VPN and remote access tools
    • Windows domain account issues
    • Wireless connectivity and hotspots
  • Collaborate with the network team on basic troubleshooting tasks
  • Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom
  • Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures

Customer Service
  • Deliver prompt and courteous user support via:
    • Wolken ticketing system (incident resolution and device lifecycle tasks)
    • Google Chat and Gmail (Outlook familiarity is a plus)
    • Zoom Calling and Zoom video conferencing
  • Maintain a positive user experience with clear communication and professionalism

Asset & Inventory Management
  • Maintain accurate records of hardware assets
  • Ensure timely deployment, collection, and tracking of end-user devices

Special Projects & Additional Duties
  • Assist with software and process testing and validation
  • Create clear, user-friendly technical documentation
  • Provide 1:1 or group technical training (remote or in-person)
  • Support office signage placement and daily ticket review/assignment tasks
  • May require occasional travel to other office locations

Work Schedule & Benefits
  • Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
  • No weekend or after-hours support expected (exceptions for special projects)
  • Benefits include:
    • Paid holidays, vacation, and sick leave
    • 401(k) plan
    • Medical, dental, and vision insurance
    • Structured onboarding and training
    • Modern workspaces and innovative technology
    • Supportive, team-oriented culture with strong work-life balance

Requirements
Qualifications
  • 1-2+ years in a desktop support or corporate helpdesk environment preferred
  • Technically inclined and eager to learn new tools and platforms
  • Clear and concise communicator with the ability to explain technical concepts to non-technical users
  • Familiar with Windows 10/11; Mac OS experience is a plus
  • Skilled in teamwork and conflict resolution in a professional setting
  • Self-starter with strong follow-through and attention to process
  • Able to work independently while following team procedures and protocols

Salary Description
$18.00 - $20.00

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