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Desktop Support Jobs in Georgia (NOW HIRING)

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$15.50 - $19.75/hr

IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

POSITION OVERVIEW IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an ...

Insight Global

Desktop Support Technician

Norcross, GA · On-site

$21/hr

Provide back-up support to other roles within the team, through cross-functional training and ongoing updates in that area. * Related technical experience * High School Diploma or equivalent ...

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All JobsDesktop Support JobsDesktop Support Jobs in Georgia

Desktop Support information

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$11

$19

$27

How much do desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desktop support in Georgia is $19.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Georgia? The most popular types of Desktop Support jobs in Georgia are:
What are popular job titles related to Desktop Support jobs in Georgia? For Desktop Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Georgia look for? The top searched job categories for Desktop Support jobs in Georgia are:
What cities in Georgia are hiring for Desktop Support jobs? Cities in Georgia with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Georgia as of August 2026, with employment types broken down into 64% Full Time, 12% Part Time, and 24% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,333 per year, or $19.4 per hour.

Desktop Support Technician - GA

Vensure Employer Services

Duluth, GA • On-site

$18.75 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

W e are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.
About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .
Position Summary
We are seeking a Desktop Support Technician to join our team. The Desktop Support Technician will be able to support the customer with most technical issues from computers, printers, monitors, software, and phones. You will strive to achieve the best customer support through training, knowledge, and ingenuity. You always pride yourself in proper office etiquette and display professionalism.
Essential Duties and Responsibilities
• Work as part of a Desktop Support Team, answering questions and resolving software and hardware issues for employees either in person, via phone or through an enterprise ticketing system.
• Accept technical support calls and emails to the IT Department and track issues to resolution via an enterprise help desk system.
• Respond to telephone support calls, email, and internal requests. This requires support for Accounting, Payroll and HR software applications along with PC and Windows troubleshooting.
• Typical duties may include setup of user accounts, resetting of user passwords, general technology questions, setup and basic troubleshooting of PCs, mobile devices, printers and phones, and configuration and shipping of other devices as well.
• Document, track, and monitor problems to ensure timely resolution of issues.
• Provides hands-on or virtual training to help resolve user issues and develops troubleshooting guides and tips sheets as required.
• Learning new skills from Tier 2 level teams for job mobility.
• Writing knowledge documents for training and educational purposes.
• Project work to assist upper-level teams and gain hands-on experience for more complex duties.
Knowledge, Skills, and Abilities• Exceptional customer service skills in person, over the phone, and through electronic communication.
• Ability to triage and troubleshoot unfamiliar issues.
• Willingness to learn new technologies.
• Knowledge of Microsoft server products, especially Active Directory and Azure.
• Proficient with Microsoft Office with emphasis on Excel and Word.
• Must be able to frequently sit, stand or bend for long periods of time and must also be able to lift 40 pounds and push/pull carts when necessary.
Education & Experience
• Associate degree (A.A.) in relevant technical field from two-year college or university; or 1 year of related experience and/or training; or equivalent combination of education and experience.
• Strong knowledge of both MAC and Windows desktop environments.
• Experience with Office 365 is a plus.
• CompTIA, Microsoft, or other technical certifications preferred.
• Must have knowledge of MAC OS and how to troubleshoot issues with the hardware.
Minimum Qualifications:
• Associate degree in technical field desired
• A+, Technical Certifications desired
• 3-5 years of IT experience
• In depth knowledge of both MAC and Windows environments
This position is eligible for the following benefits:
  • Health Insurance: Medical, dental, and vision coverage
  • Retirement Plan: 401(k) with company match
  • Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
  • Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
  • Additional Compensation: [e.g., signing bonus, commission structure] if applicable

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