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Desktop Support Manager Jobs in Georgia (NOW HIRING)

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

Artech Information System LLC

desktop support

Atlanta, GA

$19.50 - $24.75/hr

Deskside Support Representative Distributed Client Services Job ID: # 17-71936 Location: atlanta,GA Duration: : 1 year (with possible extension) * Candidates should be able to diagnose and remedy ...

aptlogix LLC

L2 Deskside Support

Atlanta, GA · On-site

Support laptops, desktops, multi-monitor setups, mobile devices, printers, and peripherals * Deliver VIP/Executive support and maintain high customer satisfaction * Manage incidents and service ...

Stefanini Group

Desktop Support Specialist

Atlanta, GA · On-site

Support VDI (Virtual Desktop Infrastructure) and DaaS (Desktop as a Service) migration processes ... Manage inventory and coordinate with mailroom for device logistics. * Escalate technical issues ...

Stefanini Group

Desktop Support Specialist

Atlanta, GA · On-site

$30 - $35/hr

Support VDI (Virtual Desktop Infrastructure) and DaaS (Desktop as a Service) migration processes ... Manage inventory and coordinate with mailroom for device logistics. * Escalate technical issues ...

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Desktop Support Manager information

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How much do desktop support manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for desktop support manager in Georgia is $30.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $40.58 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Georgia? The most popular types of Desktop Support jobs in Georgia are:
What are popular job titles related to Desktop Support Manager jobs in Georgia? For Desktop Support Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Georgia look for? The top searched job categories for Desktop Support Manager jobs in Georgia are:
What cities in Georgia are hiring for Desktop Support Manager jobs? Cities in Georgia with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
ASSOCIATE DESKTOP SUPPORT ANALYST

ASSOCIATE DESKTOP SUPPORT ANALYST

Archbold Medical Center

Thomasville, GA • On-site

$18.75 - $25.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

Job description

Associate Desktop Support Analyst - IS Desktop Support
Description:
Education Requirements: Requires High School Diploma. BAA, AA, or Technical Diploma preferred.
Experience: Minimum 1 year work experience with desktop support and a CompTIA A+ certification OR Minimum 3 years' work experience and must obtain CompTIA A+ certification within 1 year of employment.
Required Skills: Troubleshoot, analyze and resolve desktop computer and printer problems; corrects and reports any anomalies.
Physical Demands: Work involves a significant amount of standing, walking, sitting, talking, listening and reaching with hands and arms. Must be able to transfer up to 50 pounds; some risk of electrical shock. Must be able to travel to various system locations. Work may require performance of physically demanding tasks in cramped areas. Requires good hearing, visual acuity, and manual dexterity. Requires concentration on fine details for extended periods with constant interruptions. Must be able to pick up new tasks and responsibilities with minimal training. Prolonged or irregular hours such as weekends and after-hours are occasionally required. Work may be scheduled in rotating shifts.
Supervises: None. Supervised By: Assistant Director, Service Desk Manager, Director, or Vice President.
Perks/Benefits:
(for eligible employees):
Have optimal opportunity for career growth within our growing organization
Medical / Dental
Retirement Plan
PTO and paid life insurance
What Sets Us Apart
Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla.
For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.
You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.
What we offer:
We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.
We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.
Below are a few of the benefits Archbold Medical Center offers to employees:
  • Work/Life Balance
  • Planning for the Future
  • Low-Cost Prescriptions
  • Health & Wellness Benefits
  • Planning for Life's Unexpected Moments
  • Helping You to Advance Your Career

Mission
To provide safe, innovative and compassionate care for our communities.
Vision
A healthier region, stronger communities, meaningful work, and trusted care.

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