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Desktop Support Manager Jobs in Georgia (NOW HIRING)

Artech Information System LLC

desktop support

Atlanta, GA

$19.50 - $24.75/hr

Deskside Support Representative Distributed Client Services Job ID: # 17-71936 Location: atlanta,GA Duration: : 1 year (with possible extension) * Candidates should be able to diagnose and remedy ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA · On-site

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician III

Savannah, GA · On-site

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA · On-site

$15.50 - $19.75/hr

Asset management - responsible for tracking desktop hardware and software inventory in real-time. * On-site support - participate in end-user support and problem management for all areas of the ...

AssuranceAmerica

Support Manager

Atlanta, GA · On-site

Support Manager Do you want to be part of an organization where you are valued, and your ideas and ... Provide second-line support for desktops, laptops, phones, and printers, ensuring timely and ...

AssuranceAmerica

Support Manager

Atlanta, GA · On-site

Responsibilities : • Provide second-line support for desktops, laptops, phones, and printers ... Management, asset management, and network LAN/WAN experience (TCP/IP/Subnet, VLAN). • Strong ...

Assuranceamerica

Support Manager

Atlanta, GA

As a Support Manager , you will play a pivotal role in delivering advanced technical support to our ... Provide second-line support for desktops, laptops, phones, and printers, ensuring timely and ...

Insight Global

Desktop Support Technician

Norcross, GA · On-site

$21/hr

Provide back-up support to other roles within the team, through cross-functional training and ongoing updates in that area. * Related technical experience * High School Diploma or equivalent ...

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Desktop Support Manager information

See Georgia salary details

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How much do desktop support manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support manager in Georgia is $30.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $40.58 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Georgia? The most popular types of Desktop Support jobs in Georgia are:
What are popular job titles related to Desktop Support Manager jobs in Georgia? For Desktop Support Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Georgia look for? The top searched job categories for Desktop Support Manager jobs in Georgia are:
What cities in Georgia are hiring for Desktop Support Manager jobs? Cities in Georgia with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,530 per year, or $30.5 per hour.

desktop support

Artech Information System LLC

Atlanta, GA

$19.50 - $24.75/hr

Full-time

Re-posted 8 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services

Job ID: #17-71936

Location: atlanta,GA

Duration: : 1 year (with possible extension)

  • Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications.
  • Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems.
  • Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems.
  • Must have good verbal and written skills, as well as ability to interact positively with clients.
  • Excellent soft skills are a must. Previous retail experience (i.e. Apple Store, Geek Squad) is a plus.
  • Candidates should have valid driver's license and reliable transportation.
  • Work is done at customer location.
Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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