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Desktop Support Manager Jobs in California (NOW HIRING)

Apex Systems

Desktop Support

San Francisco, CA · On-site

Job#: 3045195 Desktop Support Location: San Francisco, CA (Onsite) Role Overview This role provides ... Manage software provisioning, application troubleshooting, account management, password resets, and ...

JS Consulting

DeskTop Support

Rancho Cordova, CA · On-site

Job Title- DeskTop Support Project Location - Cordova, CA 95670 onsite Duration- 12+ months contract possible extension or conversion to FTE Visa- USC/ GC Onsite Interview -: Seeking an individual to ...

Inertia

Desktop Support Technician

Livermore, CA · On-site

$60 - $80/hr

Manage and prioritize support requests through Freshservice. * Troubleshoot hardware, software, Windows/macOS, network, peripheral, and access issues. * Provide hands-on support for laptops, desktops ...

Essel

Senior Desktop Support

Menlo Park, CA · On-site

$23.75 - $30.25/hr

We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San ... Manage end-user technology projects, such as migrations, deployments and introduce new technology ...

Essel

Senior Desktop Support

Menlo Park, CA · On-site

$23.75 - $30.25/hr

We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San ... Manage end-user technology projects, such as migrations, deployments and introduce new technology ...

Essel

Senior Desktop Support

Menlo Park, CA · On-site

$23.75 - $30.25/hr

We are looking for a Senior Desktop Support to support one of our clients in Menlo park or San ... Manage end-user technology projects, such as migrations, deployments and introduce new technology ...

Freemanhealth

Desktop Support Engineer

Inglewood, CA · On-site

Schedule - Full-time What You'll Do Reporting to the Manager of Endpoint Solutions and guided by Senior Technicians, the Desktop Support Engineer handles operational break/fix issues, upgrades, and ...

Boston Private

Desktop Support Engineer

San Mateo, CA · On-site

Company Description Boston Private is a leading wealth management, trust, and private banking ... Responsible for analyzing, developing and implementing desktop support solutions and recommends ...

Boston Private

Desktop Support Engineer

San Mateo, CA · On-site

Company Description Boston Private is a leading wealth management, trust, and private banking ... Responsible for analyzing, developing and implementing desktop support solutions and recommends ...

F2Onsite

Be Seen First

Desktop Support Technician

Ontario, CA · On-site

$20 - $22/hr

Desktop Support Technician - Ontario, CA Start - ASAP - ongoing assignment Position Summary We are ... Manage IT inventory, conduct asset audits, and maintain equipment records. * Utilize knowledge base ...

AA2IT

Desktop Support Technician

Rancho Cordova, CA · On-site

$21.50 - $27.50/hr

... management. Responsibilities : • Supporting Windows 10 • MS Office 0365 with 2-3 years of ... Microsoft and Desktop support to include imaging, active directory and Provisioning. • Asset ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in California

Desktop Support Manager information

See California salary details

$14

$35

$59

How much do desktop support manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desktop support manager in California is $35.70, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $47.45 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in California?

The most popular types of Desktop Support jobs in California are:

What are popular job titles related to Desktop Support Manager jobs in California?

For Desktop Support Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in California look for?

The top searched job categories for Desktop Support Manager jobs in California are:

What cities in California are hiring for Desktop Support Manager jobs?

Cities in California with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in California as of September 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $74,254 per year, or $35.7 per hour.

Desktop Support

San Francisco, CA • On-site

Apex Systems
IT Services • 1 - 5K employees
Learn more about Apex Systemsexternal

Other

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Job#: 3045195
Job Description:
Desktop Support
Location: San Francisco, CA (Onsite)
Role Overview
This role provides hands-on technical support to end users, ensuring the reliable operation of desktop systems, collaboration tools, mobile devices, and hardware. This position is centered on diagnosing and resolving technical issues, delivering customer service, and maintaining a stable and secure end-user computing environment.
Key Responsibilities
  • Provide hardware support for laptops, desktops, mobile devices, docking stations, monitors, printers, and peripherals.
  • Support conference room technology, including cameras, microphones, displays, and AV/collaboration systems.
  • Manage software provisioning, application troubleshooting, account management, password resets, and access issues.
  • Provide IT support within laboratory environments, partnering with lab managers and equipment owners to support research workstations, instrument-connected systems, and specialized laboratory technology.
  • Respond to service requests and incidents, documenting resolutions in the ticketing system and escalating complex issues as needed.
  • Troubleshoot Windows OS issues, including system errors, performance degradation, driver conflicts, and application failures.
  • Write and maintain PowerShell scripts to automate routine tasks and streamline support workflows.
  • Support macOS users with OS-level troubleshooting, application errors, and device connectivity.
  • Support onboarding of new hires and assist with workstation setup and configuration.

Required Qualifications
  • 3+ years of desktop support or technical support experience
  • Strong experience supporting Windows environments
  • Strong troubleshooting and problem-solving skills
  • Experience supporting end users in an onsite environment
  • Excellent communication skills and a customer-focused approach to support
  • Ability to work independently and manage a wide variety of technical issues

Preferred Qualifications
  • Experience supporting both Windows and Mac environments
  • Experience with Microsoft 365 technologies and endpoint management tools
  • Experience supporting scientific, research, or laboratory environments is a plus but not required
  • Experience providing white-glove support to employees across different levels of the organization

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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