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Desktop Support Manager Jobs in California (NOW HIRING)

Atomic Machines

Desktop Support

Emeryville, CA · On-site

The Desktop Support role is crucial in supporting engineers and staff by addressing IT issues ... Oversee provisioning, access management, and on/off-boarding processes for our various SaaS ...

EROS Technologies, Inc.

Desktop Support Analyst

Sunnyvale, CA · On-site

$27.25 - $36.75/hr

The Desktop Support Analyst will report to the Manager of IT Support and will work closely with other members of the technology department to support all end users. Responsibilities (Other duties may ...

F2Onsite

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Desktop Support Technician

Ontario, CA · On-site

$20 - $22/hr

Desktop Support Technician - Ontario, CA Start - ASAP - ongoing assignment Position Summary We are ... Manage IT inventory, conduct asset audits, and maintain equipment records. * Utilize knowledge base ...

Ascend Partner Firms

Desktop Support Technician

Pasadena, CA · On-site

$22 - $28/hr

Support user sessions in our Azure Virtual Desktop environment, managed by Azure Active Directory ... including profile, performance, and application-access troubleshooting. * M365 administration ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in California

Desktop Support Manager information

See California salary details

$14

$35

$59

How much do desktop support manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support manager in California is $35.70, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $47.45 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in California? The most popular types of Desktop Support jobs in California are:
What are popular job titles related to Desktop Support Manager jobs in California? For Desktop Support Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in California look for? The top searched job categories for Desktop Support Manager jobs in California are:
What cities in California are hiring for Desktop Support Manager jobs? Cities in California with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,254 per year, or $35.7 per hour.

Desktop Support

West Advanced Technologies (WATI)

Sacramento, CA • On-site

$18.75 - $23.75/hr

Full-time

Re-posted 11 days ago

Job description

Position: Desktop Support
Location: Sacramento, CA
Duration :6-9 months
Onsite role
Responsibilities:
Sets up/installs new user systems; configures desktop computers and monitors; connects computers to peripheral equipment; loads software.
Creation of Active Directory account and setting permissions including file/folder access and creating user accounts for specific systems.
Adheres to security procedures.
Performs back-up, recovery and systems monitoring in addition to installations, upgrades and/or other hardware/software support activities; analyses and recovers system when malfunction occurs.
Monitors hardware and software on LAN/WAN systems; monitors jobs using a computer terminal or personal computer (PC).
Performs minor repairs on computers and peripheral equipment; coordinates more difficult repairs or mandated contractual repairs with vendors; coordinates and schedules work with vendor service providers.
Provides informal training on equipment.
Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service.
Performs related duties as assigned.
Knowledge of:
Basic computer hardware and software, operating systems, and workflow processes
Basic operational characteristics of local and wide area network systems, enterprise, and network operating systems
Automated Operations applications
Basic operational characteristics of communication systems, equipment, and devices
Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software
Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components, and peripheral equipment
Principles and practices of effective customer service
Safe work practices when working with electronic equipment.
Operations, services, concepts, terms and activities common to a comprehensive, state of-the-art information technology program
Ability To:
Communicate clearly and concisely with others, verbally and in writing; follow instructions, verbally and in writing.
Learn to troubleshoot problems with software, hardware, communications, and operating systems; identify and locate the source of the problem; diagnose problem and develop logical, reliable solutions; and initiate corrective actions.
Learn to install, maintain, repair and modify a variety of computer equipment, software, communications and electronic equipment and systems
Track service requests and trouble reports and ensure problems are resolved.
Establish and maintain effective working relationships with those encountered during the course of the work.
Work independently and as a cooperative, contributing member of a team
Regards,
Sangeetha
West Advanced Technologies, Inc.
Serving government agencies for 22 Years
E: sangeetha.p@wati.com, D: 279 895 6797
www.wati.com

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