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Desktop Support Manager Jobs in Arizona (NOW HIRING)

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

... • Manage user errors and requests through the IT/Facilities help desk ticketing system • ... IT/Desktop Support field. Proficient with all Windows operating systems • Must have at least ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Gr8ttek

Desktop Support Specialist_Phoenix

Phoenix, AZ · On-site

$18 - $20/hr

Gr8ttek is currently seeking a Desktop Support Specialist in Phoenix, AZ. This is a long-term ... Responds to change management requests including installing new PC equipment, providing end-user ...

DivIHN Integration Inc

Desktop Support Executive

Tolleson, AZ · On-site

$20 - $25.25/hr

Desktop Support Executive Duration: 6 Months Location: Onsite at Tolleson, AZ Schedule: Monday ... Manage and update tickets in ServiceNow * Assist with IT projects and Smart Hands support Required ...

Harris Corporation

Desktop Support Technician

Tempe, AZ · On-site

$68K - $127K/yr

Desktop Support Technician Job Code: 40827 Job Location: Tempe, AZ Job Schedule: 9/80: Employees ... Manage IT inventory, asset lifecycle, and procurement processes, including evaluating and ...

New

L3HHCM20

Desktop Support Technician

Tempe, AZ

$68K - $127K/yr

Desktop Support Technician Job Code: 40827 Job Location: Tempe, AZ Job Schedule: 9/80: Employees ... Manage IT inventory, asset lifecycle, and procurement processes, including evaluating and ...

TEKsystems

Pc / Desktop Technical Support

Casa Grande, AZ · On-site

$25 - $28/hr

Manage hardware inventory, asset tracking, and e-waste processes. * Perform additional technical duties as assigned. Required Skills * Desktop Support * Break/Fix Troubleshooting * Windows 10/11 ...

CYNET SYSTEMS

Desktop Support Technician

Phoenix, AZ · On-site

$22/hr

Vendor Management - To have a cordial relation with the vendors and ensure all dispatch and ... Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native ...

HOPCo

Desktop Support Engineer II

Phoenix, AZ · On-site +1

Manage user errors and requests through the IT/Facilities help desk ticketing system. * Document ... EXPERIENCE * 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows ...

DivIHN

IT Desktop Support

Tolleson, AZ · On-site

Manage and update tickets in ServiceNow * Assist with IT projects and Smart Hands support ... Hands-on Desktop/Hardware Support & Troubleshooting * IT Customer Support * Hardware and Software ...

Ampcus Inc

Desktop Support Engineer

Scottsdale, AZ · On-site

Responsibilities : • Provide first level support for all end-users. • Troubleshoot and resolve ... management, Testing, Forensics & Fraud services and human capital management. Founded in 2004, the ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Arizona

Desktop Support Manager information

See Arizona salary details

$13

$33

$56

How much do desktop support manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for desktop support manager in Arizona is $33.71, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $44.81 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Arizona?

The most popular types of Desktop Support jobs in Arizona are:

What are popular job titles related to Desktop Support Manager jobs in Arizona?

For Desktop Support Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Arizona look for?

The top searched job categories for Desktop Support Manager jobs in Arizona are:

What cities in Arizona are hiring for Desktop Support Manager jobs?

Cities in Arizona with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Arizona as of August 2026, with employment types broken down into 71% Full Time, 4% Temporary, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $70,114 per year, or $33.7 per hour.

Desktop Support Engineer

HOPCo

Phoenix, AZ • On-site, Remote

Full-time

Posted 9 days ago

Job description

ESSENTIAL FUNCTIONS
• Install, configure, maintain, and troubleshoot Windows-based computers and various peripheral devices effectively
• Install, maintain, and troubleshoot all business applications effectively
• Assist in responding to and mitigating security incidents under the guidance of senior team members
• Assist with design of desktop application
• Assist with design of wireless and network solutions
• Create printer mappings for clinical systems
• Escalate errors to hardware and software manufacturers as necessary
• Manage user errors and requests through the IT/Facilities help desk ticketing system
• Document daily tasks and create user documentation as needed
• Track company assets through inventory database timely and accurately
• Understand and demonstrate the main role of IT is to help others do their job better, more efficiently, and more securely
• Maintain a high level of customer satisfaction
• Maintain confidentiality
EDUCATION
• High school diploma/GED or equivalent working knowledge preferred
EXPERIENCE
• 1 - 2 years of experience in the IT/Desktop Support field. Proficient with all Windows operating systems
• Must have at least intermediate skills with Microsoft Office Professional Suite
• Healthcare IT Experience is preferred
KNOWLEDGE
• Knowledge of Microsoft Office software
• Knowledge of how to operate and troubleshoot computer equipment
• Knowledge of Telephony systems programming, documentation, and process creation
• Knowledge of asset and time management skills to assist the department
SKILLS
• Skill in organizing tasks/work orders
• Skill in using customer service skills in dealing with frustrated users
• Skill in problem-solving
• Skill in maintaining a safe operating environment
ABILITIES
• Ability to troubleshoot common desktop and user problems and develop resolution strategies
• Ability to communicate effectively and in user-friendly terms verbally and in writing
• Ability to be a team player with effective interpersonal skills
• Ability to solve problems and work independently
ENVIRONMENTAL WORKING CONDITIONS
• Primarily remote telework
• On-site as needed
PHYSICAL/MENTAL DEMANDS
• Requires sitting and standing associated with a normal office environment
• Some bending and stretching are required
• Manual dexterity using a calculator and computer keyboard
ORGANIZATIONAL REQUIREMENTS
• HOPCo Mission, Vision, and Values must be read and signed
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills,
abilities and working conditions may change as needs evolve.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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