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Desktop Support Engineer Jobs in Raleigh, NC (NOW HIRING)

We offer an excellent compensation package We are looking for Desktop Support Specialist in Raleigh, NC for 11+ months contract position. Please refer someone else if you are not available at this ...

They are seeking a Desktop Support Specialist to provide technical support, ensure customer satisfaction, and maintain documentation for operational standards. Responsibilities : • Uses technical ...

Infojini Consulting is a fast-growing IT services and software development company, seeking a Desktop Support Specialist. The role involves providing technical support, managing IT incidents, and ...

Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate ...

Desktop Support Technician

Raleigh, NC · On-site

$19.75 - $25/hr

On-Site Support: Respond to client queries and provide on-site technical assistance. Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other ...

It offers an exceptional opportunity to dive into specialized legal engineering and law firm infrastructure administration. Core Responsibilities * Desktop & Executive Support: Deliver rapid-response ...

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions.

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions.

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions.

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly. Collaborate across teams for ...

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly. Collaborate across teams for ...

Showing results 21-40

Desktop Support Engineer information

See Raleigh, NC salary details

$9

$26

$44

How much do desktop support engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support engineer in Raleigh, NC is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.90 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are popular job titles related to Desktop Support Engineer jobs in Raleigh, NC?

For Desktop Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Raleigh, NC look for?

The top searched job categories for Desktop Support Engineer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Desktop Support Engineer jobs?

Cities near Raleigh, NC with the most Desktop Support Engineer job openings:

Infographic showing various Desktop Support Engineer job openings in Raleigh, NC as of August 2026, with employment types broken down into 62% Full Time, 5% Part Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,580 per year, or $26.2 per hour.

Desktop Support Specialist

Infojini Inc

Raleigh, NC

Contractor

Re-posted 19 days ago


Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

We are looking for Desktop Support Specialist in Raleigh, NC for 11+ months contract position. 

Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $1000!!! Please don't miss to refer someone who are looking for projects.

Job details mentioned below

Duration: 11+ Months

Client: Direct Client

Description:

Required Skills:

         Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications

         Installing and imaging new computers and loading of appropriate software for customers.

         Installing local and network printers and other peripherals and configuration of same.

         Migrating Data and user profiles.

         Documenting process and procedures related to technical field support activities.

Additional Information

All your information will be kept confidential according to EEO guidelines.


Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006