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Desktop Support Coordinator Jobs in Kentucky (NOW HIRING)

Amentum

Senior Proposal Coordinator

Frankfort, KY · On-site

Coordinates graphics, desktop publishing, proofreading, and production support of all assigned proposals, including drafts, final submission, and ENs, ensuring a high standard of quality * Determines ...

Kelly Services

AP / AR & HR Coordinator

Louisville, KY

$26 - $30/hr

Job Title: AP / AR & HR Coordinator (Temp-to-Hire) Location: Louisville, KY Employment Type ... Support month-end reporting processes Requirements: * Minimum 2 years QuickBooks Desktop experience ...

TEKsystems

Technical Support Specialist

Frankfort, KY

$17 - $23/hr

The specialist also coordinates issue resolution and escalations to other support teams as needed ... Install, maintain, and support desktop and laptop hardware, operating systems, and configurations.

TEKsystems

Technical Support Specialist

Frankfort, KY

$17 - $23/hr

The specialist also coordinates issue resolution and escalations to other support teams as needed ... Install, maintain, and support desktop and laptop hardware, operating systems, and configurations.

Atlas Air

Scheduling Coordinator

Erlanger, KY · On-site

$17.50 - $22.25/hr

Manage daily responsibilities such as reporting, auditing, compliance, and all other support ... desktop computer * Must timely and successfully complete classroom and on-the-job training and ...

Atlas Air

Scheduling Coordinator

Erlanger, KY · On-site

$17.50 - $22.25/hr

Manage daily responsibilities such as reporting, auditing, compliance, and all other support ... desktop computer * Must timely and successfully complete classroom and on-the-job training and ...

Atlas Air

Scheduling Coordinator

Erlanger, KY · On-site

$17.50 - $22.25/hr

Manage daily responsibilities such as reporting, auditing, compliance, and all other support ... desktop computer * Must timely and successfully complete classroom and on-the-job training and ...

Atlas Air

Scheduling Coordinator

Erlanger, KY

$17.50 - $22.25/hr

Manage daily responsibilities such as reporting, auditing, compliance, and all other support ... desktop computer * Must timely and successfully complete classroom and on-the-job training and ...

TEKsystems

IT Support Partner- Colorado

Lexington, KY

$23 - $30/hr

... coordination, and equipment lifecycle planning. This position demands strong technical acumen ... Skills Support, Troubleshooting, Windows 10, Customer service, Active directory, Desktop Top Skills ...

TEKsystems

IT Support Partner- Colorado

Lexington, KY

$23 - $30/hr

... coordination, and equipment lifecycle planning. This position demands strong technical acumen ... Skills Support, Troubleshooting, Windows 10, Customer service, Active directory, Desktop Top Skills ...

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Desktop Support Coordinator information

What are the key skills and qualifications needed to thrive as a Desktop Support Coordinator, and why are they important?

To thrive as a Desktop Support Coordinator, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong communication, patience, and organizational skills help you effectively assist users and manage multiple support requests. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations across the organization.

What are some common challenges a Desktop Support Coordinator faces when managing multiple support requests simultaneously?

A Desktop Support Coordinator often manages multiple support tickets at once, which can be challenging when prioritizing urgent issues while ensuring all users receive timely assistance. Balancing immediate technical problems with scheduled maintenance tasks requires strong organizational and communication skills. Coordinators must also collaborate closely with IT teams and end users to resolve issues efficiently, sometimes under tight deadlines. Staying adaptable and maintaining clear documentation helps manage this fast-paced workload effectively.

What are Desktop Support Coordinators?

Desktop Support Coordinators are IT professionals who manage and oversee technical support for computer systems within an organization. They coordinate the response to user issues, assist with hardware and software troubleshooting, and ensure that all desktop computers and related equipment are functioning efficiently. Additionally, they often supervise a team of support technicians, maintain inventory of IT assets, and help implement new technologies or updates. Their role is crucial for maintaining smooth day-to-day operations and minimizing downtime caused by technical problems.

What is the difference between Desktop Support Coordinator vs Desktop Support Specialist?

AspectDesktop Support CoordinatorDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOffice settings, coordinating support tasksHelp desk, troubleshooting user issues
Employer UsageIT departments, corporate environmentsIT support teams, service desks
Common Search IntentCoordination, management of support tasksTechnical troubleshooting, user support

The Desktop Support Coordinator primarily manages and coordinates support activities within IT teams, focusing on organization and communication. In contrast, the Desktop Support Specialist directly troubleshoots and resolves technical issues faced by end-users. Both roles require similar certifications and are integral to IT support operations, but their focus areas differ—one on coordination, the other on technical support.

What are the most commonly searched types of Desktop Support jobs in Kentucky? The most popular types of Desktop Support jobs in Kentucky are:
What cities in Kentucky are hiring for Desktop Support Coordinator jobs? Cities in Kentucky with the most Desktop Support Coordinator job openings:
Desktop Support Coordinator jobs near you

Desktop Support-L3

Futran Tech Solutions Pvt. Ltd.

Erlanger, KY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support-L3
Location: 6600 ERLANGER RD, ERLANGER, KENTUCKY, ZIPCODE: 41018 (Day 1 Onsite)
JC# 1980840
Job Description :
Key skills required for the job are:
  • Desktop Support-L3 (Mandatory)
  • ServiceNow - IT Service Management-L3(Mandatory)
  • Working experience in Warehouse Distribution Centre (Desirable)

JOB DESCRIPTION :
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues of Warehouse Distribution Centre. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents

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