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Desktop Manager Jobs in Washington (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Arlington, VA · On-site

$23.25 - $29.50/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break fix services for laptops and ...

ActioNet, Inc.

Desktop Technician

Rosslyn, VA

$118K/yr

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

ActioNet

Desktop Technician

Rosslyn, VA · On-site

$118K/yr

Position: Desktop Technician (Mid-Level) Location: Rosslyn, VA, Clearance: Secret * Desktop ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

ActioNet

Desktop Technician

Rosslyn, VA

$118K/yr

Desktop Technician - Mid Level The Desktop Technician provides technical support for end-user ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

ActioNet

Desktop Technician

Arlington, VA

Position: Desktop Technician (Mid-Level) Location: Rosslyn, VA, Clearance: Secret * Desktop ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

CyberLinx Solutions LLC

Desktop Technician

Washington, DC

$23 - $29.25/hr

CyberLinx Solutions, LLC is seeking a strong Desktop Technician with proven ability to multi-task ... Coordinate with contract management and Government personnel to ensure the problems have been ...

CyberLinx Solutions LLC

Desktop Technician

Washington, DC

$23 - $29.25/hr

CyberLinx Solutions, LLC is seeking a strong Desktop Technician with proven ability to multi-task ... Coordinate with contract management and Government personnel to ensure the problems have been ...

SAIC

Desktop SCCM Engineer

Quantico, VA

$80K - $120K/yr

Endpoint Configuration and Management * Create and update enterprise desktop images, including non-standard workstation images for standalone systems. * Perform quarterly updates and deliveries of ...

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

$80K - $120K/yr

Endpoint Configuration and Management * Create and update enterprise desktop images, including non-standard workstation images for standalone systems. * Perform quarterly updates and deliveries of ...

SAIC

Desktop SCCM Engineer

Quantico, VA · On-site

$80K - $120K/yr

Endpoint Configuration and Management * Create and update enterprise desktop images, including non-standard workstation images for standalone systems. * Perform quarterly updates and deliveries of ...

DAn Solutions

Desktop Systems Engineer

Washington, DC · On-site

Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure ... Establish and maintain configuration management, interface documentation, and change management ...

New

DAn Solutions

Desktop Systems Engineer

Sterling, VA · On-site

Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure ... Establish and maintain configuration management, interface documentation, and change management ...

New

Bowie State University

Desktop Support Lead

Bowie, MD · On-site

$65K - $75K/yr

The Desktop Support Lead is also responsible for assisting the Desktop Support Manager in the day-to-day operations of the Desktop Support Team, focusing on incident management, request fulfillment ...

Stem Xpert

Desktop Migration engineer

Reston, VA · On-site

Desktop Migration Engineer / Architect (Windows System Admin) Experience : 8+ Years Location ... Experience in supporting / managing multiple Windows XP to Windows 7/8 environments Good experience ...

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Showing results 21-40

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Desktop Manager information

See Washington salary details

$23.8K

$94.7K

$142.7K

How much do desktop manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for desktop manager in Washington is $94,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $108,200.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Washington? The most popular types of Desktop jobs in Washington are:
What are popular job titles related to Desktop Manager jobs in Washington? For Desktop Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Washington look for? The top searched job categories for Desktop Manager jobs in Washington are:
What cities in Washington are hiring for Desktop Manager jobs? Cities in Washington with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $94,692 per year, or $45.5 per hour.

Desktop EUC L1

Service Global, Inc

Arlington, VA • On-site

$23.25 - $29.50/hr

Full-time

Re-posted 10 days ago

Job description

Responsibilities:
  • Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
  • Manage IMAC and desk-side support services.
  • Manage hard and soft break fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the desktop to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each desktop device is installed with the appropriate desktop image.
  • Manage desktop device (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team unavailable like for MI calls.
Requirements:
  • Knowledge and experience on windows 7 OS
  • Good to have-knowledge in AD and smart hands and feet support.
  • Good to have-knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool - ex - Service now
  • Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support (Windows, macOS), Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL-Based Support/IMAC

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