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Desktop Intern Jobs in Washington (NOW HIRING)

IT Intern

Washington, DC · On-site

$17 - $22.75/hr

Proficient with desktop operation system utilities such as defrag, scan, system restore * Undertake preprocessing of structured and unstructured data * Ensure the integrity of Anybill's data remains ...

Desktop Intern information

What is a desktop intern?

A Desktop Intern is an entry-level position, often held by students or recent graduates, that assists IT teams with maintaining, troubleshooting, and supporting desktop computers and related hardware in an organization. Their duties typically include installing software, setting up new workstations, resolving technical issues, and providing basic user support. This role provides hands-on experience in IT support and helps interns develop practical skills for a career in information technology.

What types of projects or tasks can a desktop intern expect to work on during their internship?

As a Desktop Intern, you will typically assist with troubleshooting hardware and software issues, setting up workstations, and maintaining computer systems within an organization. You'll often collaborate with IT support teams to resolve user problems, perform software installations, and help with system upgrades or migrations. This hands-on experience is valuable for building technical troubleshooting skills and gaining exposure to real-world IT environments, while also learning how to communicate effectively with end users and team members.

What are the key skills and qualifications needed to thrive as a desktop intern, and why are they important?

To thrive as a Desktop Intern, you need a basic understanding of computer hardware, operating systems (like Windows or macOS), and troubleshooting principles, often supported by coursework in IT or computer science. Familiarity with remote desktop tools, ticketing systems, and basic networking concepts is typically expected. Strong problem-solving skills, attention to detail, and the ability to communicate clearly with end-users set outstanding interns apart. These skills and qualities are vital for efficiently resolving technical issues and supporting seamless business operations.

What is the difference between Desktop Intern vs Desktop Support Technician?

AspectDesktop InternDesktop Support Technician
Required CredentialsTypically pursuing or recent graduate, some technical courseworkHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentInternship setting, supervised, learning-focusedFull-time or part-time support role, troubleshooting in office or remote environments
Employer & Industry UsageInternships in IT departments, tech companies, or organizationsIT support teams across various industries, including corporate, education, and healthcare

The main difference is that a Desktop Intern is typically a student or recent graduate gaining hands-on experience, while a Desktop Support Technician is a more experienced role responsible for ongoing technical support and troubleshooting. Interns focus on learning, whereas technicians handle day-to-day support tasks.

What are the most commonly searched types of Desktop jobs in Washington?

The most popular types of Desktop jobs in Washington are:

What cities in Washington are hiring for Desktop Intern jobs?

Cities in Washington with the most Desktop Intern job openings:

IT Intern

Washington, DC • On-site

$17 - $22.75/hr

Full-time, Internship

Medical, Retirement, PTO

Re-posted 24 days ago


Job description

Information and Technology Internship(Remote)

About Anybill Financial Services:

Established in 2001, and now known as the world’s largest tax payment processor, Anybill is a software-as-a-service company that offers end-to-end accounts payable and tax payment automation.  Customer service is an important cornerstone to Anybill’s success.  We strive to create first class relationships with clients and to be recognized as reliable, honest, hardworking staff that exhibits confidence and displays knowledge within the tax and AP world.  

Professionalism and quality of work is extremely important as this is a high-risk industry.  The individual will be working with Executives, Directors and Accountants of Fortune 500 companies across the world, in addition to well-known non-profit organizations across the country and right here in Washington, DC. 

Responsibilities 

  • Assists in the coordination of the movement of equipment
  • Tracking and documentation of all reported problems and service requests
  • Troubleshooting/correcting user problems on hardware and software related issue
  • Proficient with desktop operation system utilities such as defrag, scan, system restore
  • Undertake preprocessing of structured and unstructured data
  • Ensure the integrity of Anybill’s data remains accurate and compliant
  • Work with key stakeholders to prioritize business and information nee

 

Requirements 

  • Must be enrolled in Associate or Bachelor's degree in business administration, information systems, or related field preferred or equivalent combination of education and experience
  • Experience with Microsoft Windows 98/NT/XP, Vista, Windows 7 and possess basic LAN support skill
  • Ability to support Microsoft Office, Outlook, and other common desktop applications
  • Good technical troubleshooting and problem-solving skills
  • Good customer service skills

 

Benefits

We have excellent benefits and flexibility within the company to accommodate our team including health insurance, Short/Long Term Disability, 401k and Paid Time Off.

Contact

For immediate consideration, please submit resume and salary history to: careers@anybill.com