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Desktop Manager Jobs in Seattle, WA (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Redmond, WA · On-site

$22 - $23/hr

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. * Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and ...

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Desktop Support Mode: On-Site Location: Everett, WA Seasoned desktop / Service Desk technician: * Exceptional customer service, communication and writing skills. * Detail-oriented, thorough and ...

Revel Staffing

Desktop Support Technician

Seattle, WA · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Noblesoft Technologies

Desktop Support

Kent, WA · On-site

$22.75 - $29/hr

Desktop Support Location: Kent, WA Provide customer facing end-user support that includes ... Manage the ticket queue and ensure tickets are resolved and closed within the defined service level ...

Iron Systems, Inc

Desktop EUC L1

Kent, WA · On-site

$22.75 - $29/hr

The role requires strong customer-facing skills and the ability to work independently while managing technical issues related to desktop and laptop hardware, as well as various operating systems.

ACI Infotech

Desktop Support

Everett, WA · On-site

$22.25 - $28.50/hr

Senior level desktop / Service Desk technician assignments as described above. Qualifications and experience desired: * Experience working in a Service Desk environment to address and resolve end ...

3md

Desktop Support Technician

Seattle, WA · On-site

$23 - $29.25/hr

3MD Inc. is seeking a Desktop Support Technician in Seattle to deliver technical support and deployment services for client projects. Responsibilities include hardware deployments, OS upgrades ...

New

3md

Desktop Support Technician

Seattle, WA · On-site

$23 - $29.25/hr

3MD Inc. is seeking a Desktop Support Technician in Seattle to deliver technical support and deployment services for client projects. Responsibilities include hardware deployments, OS upgrades ...

New

3md

Desktop Support Technician I

Seattle, WA · On-site

$24 - $26/hr

Salary Range: $24.00 To $26.00 Hourly The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs.

New

3md

Desktop Support Technician I

Seattle, WA · On-site

$24 - $26/hr

Salary Range: $24.00 To $26.00 Hourly The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs.

New

Empower AI Inc.

Desktop Support Technician I

Tacoma, WA

$21.75 - $27.50/hr

... management system and instant message to users in the area of password resets, e-mail, directories, standard MS Windows and Mac desktop applications, smartphones and network connectivity. - Provides ...

Empower AI Inc.

Desktop Support Technician I

Tacoma, WA

$21.75 - $27.50/hr

... management system and instant message to users in the area of password resets, e-mail, directories, standard MS Windows and Mac desktop applications, smartphones and network connectivity. - Provides ...

Empower AI Inc.

Desktop Support Technician I

Tacoma, WA · On-site

$21.75 - $27.50/hr

... management system and instant message to users in the area of password resets, e-mail, directories, standard MS Windows and Mac desktop applications, smartphones and network connectivity. - Provides ...

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Showing results 1-20

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Seattle, WA

Desktop Manager information

See Seattle, WA salary details

$23.9K

$95.1K

$143.4K

How much do desktop manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for desktop manager in Seattle, WA is $95,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,100.00 and $108,700.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Seattle, WA? The most popular types of Desktop jobs in Seattle, WA are:
What are popular job titles related to Desktop Manager jobs in Seattle, WA? For Desktop Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Seattle, WA look for? The top searched job categories for Desktop Manager jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Desktop Manager jobs? Cities near Seattle, WA with the most Desktop Manager job openings:
Desktop Manager jobs near you

Desktop EUC L1

Service Global, Inc

Redmond, WA • On-site

$22 - $23/hr

Full-time

Re-posted 12 days ago

Job description

Responsibilities:
  • Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
  • Manage IMAC and desk side support services.
  • Manage hard and soft break fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
  • Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Manage Desktop Devices (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT related issues if no other IT support team is available, like for MI calls.
Requirements:
  • Knowledge and experience on windows 7 OS
  • Good to have - knowledge in AD and smart hands and feet support.
  • Good to have - knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool - ex - Service now
  • Should have good expertise on EUC tools, remote support tools, MS office and outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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