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Desktop Manager Jobs in Virginia (NOW HIRING)

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

... operate, manage and maintain components for Windows desktop deployments to include virtual and thick client environments. • Reviews completion and implementation of system additions and/or ...

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

Desktop Technician (Mid-Level) Location: Blackstone, VA Clearance: Secret The Desktop Technician ... Familiarity with IT service management (ITSM) tools and ticketing systems. * Excellent ...

The Desktop Solutions Architect is responsible for the Windows device lifecycle, including ... Manage vendor relationships and support contracts for Microsoft 365 and related services. Provide ...

Desktop Migration Engineer / Architect (Windows System Admin) Experience : 8+ Years Location ... Experience in supporting / managing multiple Windows XP to Windows 7/8 environments Good experience ...

Administer, operate, manage and maintain components for Windows desktop deployments to include virtual and thick client environments. * Reviews completion and implementation of system additions and ...

Desktop Technician

Chantilly, VA · On-site

$36 - $45/hr

The Desktop Technician will perform the following duties, as needed: * Face-to-face support with ... UNIX (account management, permissions, etc.) * McAfee suite of security products (i.e. ENS, DLP ...

IOS MAC SCCM Service Now Crestron Security Patching O365 Mobile Device Management SHarepoint ... The IT Service Delivery Administrator will provide strong desktop support and IOS and MAC support ...

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

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Desktop Manager information

See Virginia salary details

$20.8K

$82.9K

$124.9K

How much do desktop manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for desktop manager in Virginia is $82,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $94,700.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Virginia? The most popular types of Desktop jobs in Virginia are:
What job categories do people searching Desktop Manager jobs in Virginia look for? The top searched job categories for Desktop Manager jobs in Virginia are:
What cities in Virginia are hiring for Desktop Manager jobs? Cities in Virginia with the most Desktop Manager job openings:
Infographic showing various Desktop Manager job openings in Virginia as of July 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $82,889 per year, or $39.9 per hour.
Desktop Technician

$110K/yr

Other

Re-posted 20 days ago


Job description

Description

Position:  Desktop Technician (Mid-Level)

Location: Blackstone, VA

Clearance:  Secret

 
The Desktop Technician provides technical support for end-user computing devices, including desktops, laptops, and peripherals. This role is responsible for troubleshooting hardware and software issues, performing installations and upgrades, and ensuring systems operate efficiently. The Desktop Technician requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment to resolve technical problems promptly. Duties include:
  • Provide technical support for desktops, laptops, and peripheral devices, including printers and scanners.
  • Diagnose and resolve hardware and software issues for end-users.
  • Install, configure, and maintain operating systems, applications, and security updates.
  • Perform routine maintenance and upgrades to ensure optimal system performance.
  • Respond to service requests and incidents through ticketing systems, ensuring timely resolution.
  • Assist with onboarding and offboarding processes, including device setup and data migration.
  • Maintain inventory of IT equipment and track asset assignments.
  • Collaborate with other IT teams to address network connectivity and system integration issues.
  • Document troubleshooting steps and resolutions for knowledge base updates.
  • Provide training and guidance to end-users on basic IT practices and tools.
Professional Qualifications/Skills  
  • Associate degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • CompTIA A+ certification or equivalent technical certification preferred.
  • 3 years of experience with Windows and macOS operating systems, as well as common productivity software (e.g., Microsoft Office Suite).
  • 3 years of experience with Active Directory for user account management and permissions.
  • Strong troubleshooting and problem-solving skills for hardware and software issues.
  • Familiarity with IT service management (ITSM) tools and ticketing systems.
  • Excellent communication and customer service skills to interact effectively with end-users. Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Knowledge of basic networking concepts, including IP addressing and Wi-Fi troubleshooting.
  • Ability to lift and transport IT equipment as needed (e.g., desktops, monitors, printers).

Salary range for this position is up to $110,000, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field. Candidates with specialized expertise, industry-recognized certifications, and strong Federal contracting experience may be considered at the higher end of the range.
 

ActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. ActioNet is committed to quality exemplified by our continual efforts to enhance how we do business. Our vision is what sets up apart, we help our customers align their IT strategies with their business goals.

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It is simple. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We have been awarded the Washington Post Top Places to Work for 8 years in the row.

What's in It For You?

As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

 Are you ready to make a difference?

 ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

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