Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients ... imaging, configuration management, and workstation provisioning. * Evaluate user requirements ...
Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients ... imaging, configuration management, and workstation provisioning. * Evaluate user requirements ...
Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients ... imaging, configuration management, and workstation provisioning. * Evaluate user requirements ...
Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients ... imaging, configuration management, and workstation provisioning. * Evaluate user requirements ...
Ability to diagnose and resolve hardware/software issues for Windows Desktops/Laptops, Chromebooks ... Experience with imaging processes; * Experience supporting PCs, Chromebooks, and Apple products.
Ability to diagnose and resolve hardware/software issues for Windows Desktops/Laptops, Chromebooks ... Experience with imaging processes; * Experience supporting PCs, Chromebooks, and Apple products.
ITSM Support Engineer
Raleigh, NC ยท On-site
This position will troubleshoot, configure, deploy, and support desktops, laptops, business ... Perform PC imaging, provisioning, lifecycle management, and asset inventory maintenance.
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ITSM Support Engineer
Raleigh, NC ยท On-site
This position will troubleshoot, configure, deploy, and support desktops, laptops, business ... Perform PC imaging, provisioning, lifecycle management, and asset inventory maintenance.
Ability to diagnose and resolve hardware/software issues for Windows Desktops/Laptops, Chromebooks ... Experience with imaging processes; * Experience supporting PCs, Chromebooks, and Apple products.
Ability to diagnose and resolve hardware/software issues for Windows Desktops/Laptops, Chromebooks ... Experience with imaging processes; * Experience supporting PCs, Chromebooks, and Apple products.
Provide Tier 2-3 support for Windows desktops, laptops, and related peripherals. * Diagnose and ... Experience with system imaging and deployment tools * Strong customer service and communication ...
Provide Tier 2-3 support for Windows desktops, laptops, and related peripherals. * Diagnose and ... Experience with system imaging and deployment tools * Strong customer service and communication ...
Ability to diagnose and resolve hardware/software issues for Windows Desktops/Laptops, Chromebooks ... Experience with imaging processes; * Experience supporting PCs, Chromebooks, and Apple products.
Ability to diagnose and resolve hardware/software issues for Windows Desktops/Laptops, Chromebooks ... Experience with imaging processes; * Experience supporting PCs, Chromebooks, and Apple products.
Instructional Support Technician - Field Support Technician
Cary, NC ยท On-site
$38K - $47K/yr
Ability to diagnose and resolve hardware/software issues for Windows Desktops/Laptops, Chromebooks ... Experience with imaging processes; * Experience supporting PCs, Chromebooks, and Apple products.
Instructional Support Technician - Field Support Technician
Cary, NC ยท On-site
$38K - $47K/yr
Ability to diagnose and resolve hardware/software issues for Windows Desktops/Laptops, Chromebooks ... Experience with imaging processes; * Experience supporting PCs, Chromebooks, and Apple products.
Computer Audit Technician
Youngsville, NC ยท On-site
$13 - $17.25/hr
In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of ... This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple ...
Computer Audit Technician
Youngsville, NC ยท On-site
$13 - $17.25/hr
In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of ... This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple ...
Computer Audit Technician
Youngsville, NC ยท On-site
$13 - $17.25/hr
In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of ... This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple ...
Computer Audit Technician
Youngsville, NC ยท On-site
$13 - $17.25/hr
In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of ... This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple ...
Computer Audit Technician
$13 - $17.25/hr
In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of ... This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple ...
Computer Audit Technician
$13 - $17.25/hr
In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of ... This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple ...
Computer Audit Technician
$13 - $17.25/hr
In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of ... This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple ...
Computer Audit Technician
$13 - $17.25/hr
In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of ... This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple ...
Instructional Support Technician - Field Support Technician
Cary, NC ยท On-site
$38K - $47K/yr
Experience with imaging processes; Experience supporting PCs, Chromebooks, and Apple products ... Troubleshoots, images, and configures Windows laptops and desktop computers, as well as Chromebooks ...
Instructional Support Technician - Field Support Technician
Cary, NC ยท On-site
$38K - $47K/yr
Experience with imaging processes; Experience supporting PCs, Chromebooks, and Apple products ... Troubleshoots, images, and configures Windows laptops and desktop computers, as well as Chromebooks ...
... imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: As ... Tableau Desktop Specialist/Certified. * Thorough understanding of HR data models and downstream ...
... imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: As ... Tableau Desktop Specialist/Certified. * Thorough understanding of HR data models and downstream ...
Service Support Analyst
Raleigh, NC ยท On-site
Desktops/laptops imaging and pc setup from start to finish. Network Design/Layout Additional Information All your information will be kept confidential according to EEO guidelines.
Service Support Analyst
Raleigh, NC ยท On-site
Desktops/laptops imaging and pc setup from start to finish. Network Design/Layout Additional Information All your information will be kept confidential according to EEO guidelines.
Support Analyst
Raleigh, NC ยท On-site
Desktops/laptops imaging and pc setup from start to finish. Network Design/Layout Additional Information All your information will be kept confidential according to EEO guidelines.
Support Analyst
Raleigh, NC ยท On-site
Desktops/laptops imaging and pc setup from start to finish. Network Design/Layout Additional Information All your information will be kept confidential according to EEO guidelines.
System Administration
Raleigh, NC ยท On-site
Advanced Desktop support and remediation concepts. * Experience with client VPN technologies (AWS VPN). * Experience with Imaging technologies such as Intune Autopilot or WDS/MDT. * Experience with ...
System Administration
Raleigh, NC ยท On-site
Advanced Desktop support and remediation concepts. * Experience with client VPN technologies (AWS VPN). * Experience with Imaging technologies such as Intune Autopilot or WDS/MDT. * Experience with ...
Service Desk Team Lead
Durham, NC ยท On-site
Strong hands-on experience with device setup and endpoint management, including imaging, deployment, and lifecycle support for desktops and laptops * Demonstrated commitment to excellent customer ...
Service Desk Team Lead
Durham, NC ยท On-site
Strong hands-on experience with device setup and endpoint management, including imaging, deployment, and lifecycle support for desktops and laptops * Demonstrated commitment to excellent customer ...
Service Desk Team Lead
Durham, NC ยท On-site
Strong hands-on experience with device setup and endpoint management, including imaging, deployment, and lifecycle support for desktops and laptops * Demonstrated commitment to excellent customer ...
Service Desk Team Lead
Durham, NC ยท On-site
Strong hands-on experience with device setup and endpoint management, including imaging, deployment, and lifecycle support for desktops and laptops * Demonstrated commitment to excellent customer ...
IT Site Administrator
Holly Springs, NC ยท On-site
End User & Desktop Support * Serve as the first line of on-site technical support for all local ... Proficiency with Windows workstations, endpoint management, device imaging, and patching.
IT Site Administrator
Holly Springs, NC ยท On-site
End User & Desktop Support * Serve as the first line of on-site technical support for all local ... Proficiency with Windows workstations, endpoint management, device imaging, and patching.
Desktop Imaging information
See Raleigh, NC salary details
$13.55 - $15.23
1% of jobs
$15.23 - $16.91
5% of jobs
$16.91 - $18.59
15% of jobs
$18.92 is the 25th percentile. Wages below this are outliers.
$18.59 - $20.27
20% of jobs
The median wage is $21.10 / hr.
$20.27 - $21.94
18% of jobs
$23.54 is the 75th percentile. Wages above this are outliers.
$21.94 - $23.62
17% of jobs
$23.62 - $25.30
9% of jobs
$25.30 - $26.98
6% of jobs
$26.98 - $28.66
5% of jobs
$28.66 - $30.33
2% of jobs
$30.33 - $32.01
1% of jobs
$13
$22
$32
How much do desktop imaging jobs pay per hour?
What is the difference between Desktop Imaging vs Desktop Support?
| Aspect | Desktop Imaging | Desktop Support |
|---|---|---|
| Primary Focus | Creating and deploying system images for multiple computers | Providing technical assistance and troubleshooting for individual users |
| Skills & Certifications | Imaging tools, OS deployment, basic networking | Hardware/software troubleshooting, customer service, certifications like CompTIA A+ |
| Work Environment | IT departments, data centers, large organizations | Help desks, on-site support, remote assistance |
| Common Tasks | Building, configuring, and deploying system images | Diagnosing issues, resolving user problems, software installation |
While Desktop Imaging focuses on preparing and deploying system images across multiple devices, Desktop Support involves assisting individual users with technical issues. Both roles require technical skills, but Desktop Imaging is more specialized in OS deployment, whereas Desktop Support emphasizes troubleshooting and user assistance.
What are the main challenges faced by professionals in a desktop imaging role, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a desktop imaging specialist?

Full-time
Re-posted 23 days ago
Job description
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level I / Level II)ย to provide support to a Federal Government customer in the Butner, NC,ย location. This is an exempt remote role.ย
Responsibilities Include:
Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients, and workstation peripherals.
Manage user accounts, passwords, permissions, and access requests in accordance with organizational security policies.
Troubleshoot hardware, software, operating system, network connectivity, and peripheral device issues.
Install, configure, and maintain workstation hardware, software applications, and operating systems.
Ensure workstations remain compliant with approved configurations, security baselines, patches, and enterprise standards.
Receive and process support requests via telephone, ServiceNow ticketing system, remote support tools, and walk-in inquiries.
Diagnose user-reported issues, assign appropriate priorities, and escalate complex incidents to Level II or specialized support teams as required.
Track ticket status, document troubleshooting steps, and communicate progress, resolutions, and issues to users and Service Desk management.
Create and maintain Knowledge Base articles, troubleshooting guides, checklists, procedures, Service Level Agreements (SLAs), and end-user documentation.
Collaborate with development teams to reproduce and validate issues in test environments and support operational configuration management activities.
Assist with Windows Operating System deployment, imaging, configuration management, and workstation provisioning.
Evaluate user requirements, workflows, and business processes to recommend effective information technology solutions.
Provide end-user training and technical guidance to improve system utilization, productivity, and customer satisfaction
Required Experience:
- 2-4 years minimum Help Desk Administrtion experience.
- Be able to exercise a high degree of discretion when evaluating client's operating systems, hardware configuration, firewalls, security, and network infrastructure.
- Demonstrate a wide degree of creativity and latitude as expected.
Required Education/Training:
- Bachelors of Science degree in Information Technology or related field; relevant and equivalent experience may be substituted for degree requirement.
- Certifications: CompTIA A+ certification or higher