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Desktop Engineer Jobs in Nevada (NOW HIRING)

Desktop Technician

Carson City, NV · On-site

$40K - $43K/yr

The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. Duties and ...

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

IT Avalon is seeking a skilled and customer-focused Desktop Support Technician to join their IT team. The role involves providing technical assistance and support to end users, ensuring seamless ...

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

· Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. · Install, configure, and maintain IT systems. · Monitor system ...

Perform advanced desktop engineering functions, including computer imaging, setup and deployment in the field environment * Provide user training and support using Company configuration management ...

Perform advanced desktop engineering functions, including computer imaging, setup and deployment in the field environment * Provide user training and support using Company configuration management ...

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Desktop Engineer information

See Nevada salary details

$10

$46

$83

How much do desktop engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for desktop engineer in Nevada is $46.03, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $58.99 per hour, depending on experience, location, and employer.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software management.

Is desktop engineering a good career?

Desktop engineering is a viable IT career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities for certification, such as CompTIA A+ or Microsoft certifications, and can lead to roles in IT support, system administration, or network management. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What skills do desktop engineers need?

Desktop engineers need strong technical skills in operating systems, hardware troubleshooting, and software installation. They should be familiar with networking, security protocols, and common IT tools, often holding certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Good problem-solving, communication, and customer service skills are also essential for effective support and maintenance.

What are the most commonly searched types of Desktop Engineer jobs in Nevada?

The most popular types of Desktop Engineer jobs in Nevada are:

What are popular job titles related to Desktop Engineer jobs in Nevada?

For Desktop Engineer jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer jobs in Nevada look for?

The top searched job categories for Desktop Engineer jobs in Nevada are:

What cities in Nevada are hiring for Desktop Engineer jobs?

Cities in Nevada with the most Desktop Engineer job openings:

What are popular job titles related to Desktop Engineer jobs in NV?

For Desktop Engineer jobs in NV, the most frequently searched job titles are:

Infographic showing various Desktop Engineer job openings in Nevada as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $95,740 per year, or $46 per hour.

Help Desk Engineer - Desktop Support

Las Vegas, NV

Phoenix Staff
Recruiting and Staffing Services • 11 - 50 employees

$60K - $80K/yr

Full-time

Posted 2 days ago

New


Job description

Title: Help Desk Engineer - Desktop Support

Location: Las Vegas, NV — On-Site

Type: Full-Time

Compensation: $60,000–$80,000 annually, depending on experience


We are seeking a Help Desk Engineer - Desktop Support to provide high-quality, hands-on technical support in an on-site IT training center environment. This role supports a range of users, including C-level executives and senior leadership, making exceptional communication skills, professionalism, discretion, and customer service essential.

The Help Desk Engineer will troubleshoot and support desktops, laptops, mobile devices, Microsoft 365 applications, collaboration technologies, network connectivity, and specialized business applications. The successful candidate will combine strong technical troubleshooting abilities with the ability to explain technical concepts clearly to users at all levels of an organization.

The selected candidate will have an opportunity to shadow and train alongside an experienced engineer through the end of the year, providing valuable knowledge transfer and hands-on exposure to the environment.


Key Responsibilities

  • Provide responsive, professional technical support to employees, executives, and senior leadership.
  • Troubleshoot desktop, laptop, mobile device, account, email, authentication, MFA, VPN, Wi-Fi, network, and printer issues.
  • Configure, deploy, troubleshoot, re-image, upgrade, and replace Windows and macOS computers.
  • Set up and support monitors, docking stations, printers, conference room equipment, video conferencing systems, and other office technology.
  • Configure and support company-issued iPhones and manage devices using Microsoft Intune.
  • Support Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and OneDrive.
  • Assist with Microsoft 365 accounts, licensing, device enrollment, policies, Entra ID (Azure AD), and MFA.
  • Troubleshoot specialized applications, including Maestro PMS, Daylight, and Scala digital signage.
  • Provide remote technical support using ScreenConnect.
  • Coordinate with external vendors and service providers when issues require additional technical expertise.
  • Document incidents, troubleshooting steps, and resolutions accurately within the IT ticketing system.
  • Develop and maintain knowledge-base documentation for common technical issues.
  • Identify recurring problems and recommend opportunities for long-term resolution or process improvement.
  • Communicate technical information clearly and professionally to both technical and non-technical users while maintaining appropriate confidentiality.


Qualifications

  • 3+ years of experience in help desk, desktop support, or a similar end-user technical support role.
  • Demonstrated ability to support C-level executives and senior leaders with professionalism, discretion, responsiveness, and strong customer service.
  • Strong verbal and written communication skills with the ability to translate technical concepts into clear, user-friendly language.
  • Hands-on experience supporting Windows 11 and macOS environments.
  • Experience with Microsoft 365, Microsoft Intune, Entra ID (Azure AD), and multi-factor authentication.
  • Experience configuring and troubleshooting computers, mobile devices, and iPhones.
  • Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Ability to prioritize multiple requests, manage competing responsibilities, and work independently in a fast-paced support environment.


Preferred Skills

  • Experience supporting technology within hospitality, resort, casino, or similar service-focused environments.
  • Experience with ScreenConnect or comparable remote-support tools.
  • Familiarity with Maestro PMS, Daylight, Scala, or similar specialized business applications.
  • Microsoft certifications such as MS-900, MD-102, or related credentials.
  • Familiarity with emerging AI and automation technologies such as Microsoft Copilot, Power Automate, ChatGPT, or Claude.