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Desktop Engineer Jobs in Hawaii (NOW HIRING)

(On-Site) Level 2 Engineer

Honolulu, HI · On-site

$55K - $75K/yr

... Level 2 Engineer is responsible for advanced technical support, escalated troubleshooting ... Support Windows desktop, server, and Microsoft 365 environments * Configure and maintain networking ...

Experience working with Windows Server and/or Desktop operating systems * Excellent computer skills * Must have exceptional organizational and multitasking skills * Must have exceptional verbal and ...

Experience working with Windows Server and/or Desktop operating systems * Excellent computer skills * Must have exceptional organizational and multitasking skills * Must have exceptional verbal and ...

Experience working with Windows Server and/or Desktop operating systems * Excellent computer skills * Must have exceptional organizational and multitasking skills * Must have exceptional verbal and ...

... services including planning, analysis, engineering, design, development, installation ... Citrix Virtual Apps, virtual desktops, cross domain solutions/access solutions, VDI) * Expertise in ...

Virtual Environment Lead

Honolulu, HI · On-site +1

$146K - $234K/yr

... services including planning, analysis, engineering, design, development, installation ... Citrix Virtual Apps, virtual desktops, cross domain solutions/access solutions, VDI) * Expertise in ...

... services including planning, analysis, engineering, design, development, installation ... Citrix Virtual Apps, virtual desktops, cross domain solutions/access solutions, VDI) * Expertise in ...

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Desktop Engineer information

See Hawaii salary details

$10

$46

$84

How much do desktop engineer jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for desktop engineer in Hawaii is $46.96, according to ZipRecruiter salary data. Most workers in this role earn between $28.99 and $60.19 per hour, depending on experience, location, and employer.

What does a desktop engineer do?

A desktop engineer is responsible for installing, maintaining, and troubleshooting desktop computers, operating systems, and related hardware and software. They often support end-users, perform system updates, and ensure security protocols are followed, typically using tools like remote management software and diagnostic utilities.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. Roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high cost of living.

What engineer makes $500,000 a year?

While most engineering roles do not reach a $500,000 annual salary, some highly specialized or senior-level engineers, such as senior software engineers, data engineers, or those in executive or consulting positions, can earn this level of compensation. Achieving this often requires extensive experience, advanced skills, and sometimes working in high-paying industries or companies with performance-based bonuses and stock options.

What are Desktop Engineers?

Desktop Engineers are IT professionals responsible for installing, maintaining, and troubleshooting computer desktops, laptops, and related hardware within an organization. They ensure that end-users have reliable access to computers, software, and networks, and often handle technical support for issues related to operating systems, applications, and device connectivity. Desktop Engineers may also be involved in deploying updates, managing user permissions, and maintaining IT security standards. Their role is crucial in ensuring smooth day-to-day operations and minimal downtime for employees who rely on technology.

What Is a Desktop Engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a Desktop Engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

How much do desktop engineers make in the US?

Desktop engineers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with specialized skills can earn higher salaries, especially in tech hubs or with advanced certifications like CompTIA A+ or Microsoft Certified solutions expert.

What are some common challenges faced by Desktop Engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
What are popular job titles related to Desktop Engineer jobs in Hawaii? For Desktop Engineer jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Hawaii look for? The top searched job categories for Desktop Engineer jobs in Hawaii are:
What are popular job titles related to Desktop Engineer jobs in HI? For Desktop Engineer jobs in HI, the most frequently searched job titles are:
Storage and Data Protection Subject Matter Expert (SME)

Storage and Data Protection Subject Matter Expert (SME)

Vision IT

Joint Base Pearl Habor Hickam, HI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Vision IT is seeking an experienced Storage and Data Protection Subject Matter Expert (SME) to support mission-critical Department of Defense (DoD) enterprise infrastructure operations at Joint Base Pearl Harbor-Hickam (JBPHH), Hawaii. This onsite position supports large-scale virtualized, multi-tenant data centers and hybrid cloud environments throughout the Pacific Theater. The selected candidate will provide advanced engineering, administration, storage management, virtualization support, and data protection expertise across enterprise storage, compute, networking, and Virtual Desktop Infrastructure (VDI) platforms.

The ideal candidate has extensive experience supporting enterprise storage solutions, VMware virtualization technologies, SAN environments, Cisco UCS infrastructure, backup and recovery platforms, and secure DoD enterprise networks.

Primary Responsibilities
  • Manage and maintain enterprise virtualized multi-tenant data centers supporting secure hybrid cloud environments.
  • Administer enterprise storage platforms, virtualized storage, compute, networking, and Virtual Desktop Infrastructure (VDI) solutions.
  • Develop and maintain operational procedures, documentation, and technical checklists supporting enterprise virtualization operations.
  • Manage virtualization platforms including VMware vSphere, VMware Horizon, Microsoft Hyper-V, Citrix Xen, and associated management tools.
  • Administer storage, networking, and server infrastructure supporting SIPRNet and other classified DoD environments.
  • Configure systems in accordance with DoD and Air Force enterprise standards.
  • Develop and execute testing, validation, and training plans supporting enterprise virtualization platforms.
  • Support Cisco Unified Computing Systems (UCS), VMware vCenter, VMware Horizon View, and enterprise Storage Area Networks (SAN).
  • Administer and maintain enterprise SAN solutions including EMC, NetApp, and other enterprise storage technologies.
  • Support Hyper-Converged Infrastructure (HCI) technologies including Nutanix and VMware EVO platforms.
  • Manage flash-based storage technologies including Tintri and Nimble Storage solutions.
  • Provision and maintain enterprise virtual servers supporting Unified Communications, SharePoint, and enterprise applications.
  • Perform Physical-to-Virtual (P2V) server migrations and virtual infrastructure deployments.
  • Deploy and support Zero Client, Thin Client, Trusted Thin Client, and Multi-Level Thin Client technologies.
  • Optimize virtual desktop environments across geographically dispersed locations with bandwidth and connectivity limitations.
  • Provide Tier II/Tier III troubleshooting and customer support for enterprise virtualization, storage, and VDI environments.
  • Coordinate virtualization initiatives with enterprise engineering teams, Network Control Centers (NCC), and local base personnel.
  • Administer Teradici PCoIP infrastructure including endpoint management, firmware updates, and policy administration.
  • Perform daily VDI health monitoring, infrastructure validation, performance analysis, and user experience optimization utilizing Stratusphere UX or similar enterprise monitoring tools.
  • Install, configure, and administer Atlantis ILIO or equivalent server RAM-based storage acceleration technologies.
  • Administer VMware vRealize Suite for enterprise monitoring, analytics, capacity management, and infrastructure optimization.
  • Perform first-line troubleshooting and coordinate issue resolution with enterprise engineering organizations and local support personnel.
  • Participate in infrastructure modernization efforts supporting enterprise virtualization and cloud migration initiatives.
Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent combination of education and experience).
  • Minimum of 8+ years of enterprise infrastructure, storage, virtualization, or systems engineering experience.
  • Experience supporting Department of Defense (DoD) enterprise environments.
  • Experience administering enterprise Storage Area Networks (SAN), virtualization, backup, and disaster recovery solutions.
  • Strong experience supporting VMware enterprise technologies.
  • Experience working in classified network environments including SIPRNet.
  • Excellent troubleshooting, analytical, and communication skills.
  • Ability to work onsite at Joint Base Pearl Harbor-Hickam.
Required Technical Experience

Candidates should possess experience implementing, managing, and configuring enterprise technologies including:

Enterprise Storage & Infrastructure
  • NetApp E-Series
  • EMC VNX Series
  • EMC Symmetrix
  • EMC RecoverPoint
  • EMC Celerra
  • EMC Connectrix
  • Dell EMC Data Domain
  • EMC Avamar
  • SolidFire Storage
  • Cisco UCS B-Series/C-Series
  • Cisco UCS Fabric Interconnects
  • Cisco MDS Storage Switches
  • Quantum ADIC Tape Libraries
  • HP BladeSystem
  • Dell Enterprise Servers
  • HP Enterprise Servers
  • IBM AS/400
Virtualization & Cloud
  • VMware vSphere
  • VMware Horizon View
  • VMware vCenter
  • VMware vRealize Suite
  • VMware ESXi
  • Microsoft Hyper-V
  • Citrix Xen
  • Virtual Desktop Infrastructure (VDI)
  • Thin Clients
  • Zero Clients
  • Physical-to-Virtual (P2V) migrations
  • Hybrid Cloud architectures
Backup & Data Protection
  • Dell EMC Avamar
  • Data Domain
  • Commvault Simpana
  • EMC NetWorker
  • EMC Replication Manager
  • EMC TimeFinder
Enterprise Monitoring & Management
  • Liquidware Stratusphere UX
  • Atlantis ILIO
  • Teradici PCoIP Management Console
  • EMC Navisphere
  • EMC Unisphere
  • EMC ControlCenter
  • Cisco Fabric Manager
  • Cisco Device Manager
  • Remedy Action Request System
Microsoft Technologies
  • Windows Server
  • Microsoft Active Directory
  • Microsoft Exchange
  • Microsoft Office
  • SharePoint
Preferred Certifications

One or more of the following certifications is highly desired:

  • Cisco Certified Internetwork Expert (CCIE) Data Center
  • Cisco Certified Network Professional (CCNP) Data Center
  • NetApp Certified Data Administrator (NCDA)
  • VMware Certified Professional (VCP)
  • VMware Advanced Professional (VCAP)
  • Microsoft Certified: Azure Administrator (Preferred)
Preferred Experience
  • Enterprise DoD Data Center Operations
  • DISA STIG implementation
  • RMF compliance
  • Enterprise Backup and Disaster Recovery
  • Storage Performance Optimization
  • Multi-site enterprise replication
  • Hybrid Cloud deployments
  • Enterprise VDI environments
  • Pacific Theater or global DoD infrastructure support
Why Vision IT?

At Vision IT, we lead with People First, ensuring our employees and customers thrive. We foster an environment of compassion, servant leadership, and operational excellence, enabling our teams to support mission-critical logistics with integrity and professionalism. If you are passionate about IT asset management, logistics, and ensuring operational success in a DoD environment, we want you on our team.

At Vision IT, we prioritize the health, well-being, and financial security of our employees with a comprehensive benefits package, including:

  • 401(k) Plan: Company matching contributions to help you save for retirement.
  • Dental & Vision Insurance: Coverage for dental care, eye exams, glasses, and contacts.
  • Health Insurance: Comprehensive medical coverage.
  • Paid Time Off (PTO): Generous policy to maintain work-life balance.
  • Disability Insurance: Short-term and long-term protection for financial stability.
  • Life & AD&D Insurance: Coverage for life and accidental death/dismemberment.
  • Supplemental Benefits: Voluntary benefits for critical illness, accident, and hospital care.

We are dedicated to supporting your health, well-being, and long-term financial goals.

Vision IT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vision IT complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Vision IT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Vision IT's employees' ability to perform their job duties may result in discipline up to and including discharge.