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Desktop Engineer Two Jobs in California (NOW HIRING)

Desktop Engineer

Los Angeles, CA · On-site

$80K - $95K/yr

Position Overview Align seeks a highly experienced and motivated Desktop Engineer that possesses ... Tier 2 Benefits and Perks: At Align, we believe that supporting our employees both personally and ...

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Huntington Beach, CA The Desktop Engineer's role is to provide desktop support for core ... Office 365 - Cloud with 2 Factor Authentication. * VPN technologies to support remote users. * iOS ...

Software Engineer II

Walnut, CA · On-site

$101K - $138K/yr

... servers, desktops, and network devices. This position places strong emphasis on automation ... Software Engineer II also supports customer-specific requirements around data collection and driver ...

The firm has approximately 2,500 lawyers and professionals serving clients in major centers of ... Overview The Senior Modern Desktop Application Engineer is the firm's highest-level technical ...

Infrastructure Engineering - Network Engineer II Job Id: 64599-1 Location: Fremont, CA Role Mandate ... software, desktop communications software, operating system software and internet directory ...

The Validation Engineer II is a mid-level role responsible for creating, planning, and executing ... desktop lab equipment (function generators, oscilloscopes, etc.) * Basic to working knowledge of ...

The Validation Engineer II is a mid-level role responsible for creating, planning, and executing ... desktop lab equipment (function generators, oscilloscopes, etc.) * Basic to working knowledge of ...

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Desktop Engineer Two information

Is desktop engineer a good job?

A desktop engineer is responsible for maintaining and troubleshooting computer systems and hardware in an organization. The role typically requires technical skills, knowledge of operating systems, and certifications such as CompTIA A+; it offers steady employment opportunities in IT support and system administration. Job satisfaction depends on the work environment and individual interests in technology and problem-solving.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

What job categories do people searching Desktop Engineer Two jobs in California look for? The top searched job categories for Desktop Engineer Two jobs in California are:
What cities in California are hiring for Desktop Engineer Two jobs? Cities in California with the most Desktop Engineer Two job openings:

$80K - $95K/yr

Full-time

Re-posted 17 days ago


Job description

Position Overview 

Align seeks a highly experienced and motivated Desktop Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. Prior Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must.   

  • This is a hybrid role requiring onsite presence four days per week at client sites.
  • You will be required to participate in a rotational on-call schedule that includes overnights and weekends 
  • This is a full-time position offering full benefits, a salary in the $80K to $95K range.

Responsibilities 

  • Provide on-site desk side support for desktop-related and end user technical issues at one of our key managed services client locations 
  • Provide outstanding customer service, IT support, follow through and resolution with a focus on Executive and VIP end users 
  • Work closely with clients possessing varying levels of IT knowledge and provide technical support for users, including issues related to IP phone, desktop, connectivity, and desktop applications (Microsoft Office / O365) 
  • Install, upgrade, and remove desktop applications / user workstations 
  • Troubleshoot general computer and server problems and ensure all systems, workstations and printers are in working order and operating efficiently 

Preferred Qualifications 

  • 2 to 5 years of experience working with a Managed Services Provider 
  • The ideal candidate will hold a Bachelor's degree or equivalent professional certifications 
  • Advanced understanding of troubleshooting theory, systematic troubleshooting, split-half triage 
  • Previous experience with Hybrid & Cloud environments 
  • Proven ability to operate MS 365, Exchange, Intune, Entra ID (Azure AD) 
  • Strong understanding of Remote Work Systems (VPNs, VMs/AVDs, RDC) 
  • Familiarity with Active Directory & Group Policy 
  • Basic networking skills 
  • Some Hedge Fund or Alternative Investment industry experience is strongly preferred  

Qualifications 

  • A minimum of four years of desktop support / end user technical support experience 
  • Candidate must be client-focused, comfortable interfacing with executive clients and able to maintain a high level of service 
  • Excellent verbal and written communication skills and the ability to be prompt and courteous 
  • Strong attention to detail, multitasking skills, and sense of teamwork 
  • Ability to work in a fast-paced & dynamic environment 

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.

Tier 2