About the Role Chef is seeking Systems Support Engineers to serve as a vital link between our ... In this role, you'll be responsible for managing one of the core drivers of the company's success ...
Quick apply
About the Role Chef is seeking Systems Support Engineers to serve as a vital link between our ... In this role, you'll be responsible for managing one of the core drivers of the company's success ...
Systems Support Engineer
San Francisco, CA · On-site
$120K - $170K/yr
About the Role Chef is seeking Systems Support Engineers to serve as a vital link between our ... In this role, you'll be responsible for managing one of the core drivers of the company's success ...
Systems Support Engineer
San Francisco, CA · On-site
$120K - $170K/yr
About the Role Chef is seeking Systems Support Engineers to serve as a vital link between our ... In this role, you'll be responsible for managing one of the core drivers of the company's success ...
Systems Support Engineer
San Francisco, CA · On-site
$120K - $170K/yr
About the Role Chef is seeking Systems Support Engineers to serve as a vital link between our ... In this role, you'll be responsible for managing one of the core drivers of the company's success ...
Systems Support Engineer
San Francisco, CA · On-site
$120K - $170K/yr
About the Role Chef is seeking Systems Support Engineers to serve as a vital link between our ... In this role, you'll be responsible for managing one of the core drivers of the company's success ...
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels ... Red River is seeking a Systems Support Engineer II to join our growing team! This position will ...
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels ... Red River is seeking a Systems Support Engineer II to join our growing team! This position will ...
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels ... Red River is seeking a Systems Support Engineer II to join our growing team! This position will ...
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels ... Red River is seeking a Systems Support Engineer II to join our growing team! This position will ...
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels ... Red River is seeking a Systems Support Engineer II to join our growing team! This position will ...
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels ... Red River is seeking a Systems Support Engineer II to join our growing team! This position will ...
System Support Engineer
Irvine, CA · On-site
$115K - $125K/yr
... software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and ... engineering, third-party suppliers, integration teams, and hardware support - as required to ...
System Support Engineer
Irvine, CA · On-site
$115K - $125K/yr
... software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and ... engineering, third-party suppliers, integration teams, and hardware support - as required to ...
System Support Engineer
Irvine, CA · On-site
$115K - $125K/yr
... software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and ... engineering, third-party suppliers, integration teams, and hardware support - as required to ...
System Support Engineer
Irvine, CA · On-site
$115K - $125K/yr
... software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and ... engineering, third-party suppliers, integration teams, and hardware support - as required to ...
System Support Engineer
Irvine, CA · On-site
$115K - $125K/yr
... software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and ... engineering, third-party suppliers, integration teams, and hardware support -- as required to ...
Quick apply
System Support Engineer
Irvine, CA · On-site
$115K - $125K/yr
... software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and ... engineering, third-party suppliers, integration teams, and hardware support -- as required to ...
Managed IT Services Branch: Chico Reports to: Managed IT Service Manager The System Engineer is ... The focus is on desktop support and exceptional customer service skills. Essential Duties and ...
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Managed IT Services Branch: Chico Reports to: Managed IT Service Manager The System Engineer is ... The focus is on desktop support and exceptional customer service skills. Essential Duties and ...
Tata Consultancy Services is seeking a DC Support Engineer to oversee data center operations. The ... inventory management (DCIM) tool Qualifications : Required : • Experience in working on data ...
Tata Consultancy Services is seeking a DC Support Engineer to oversee data center operations. The ... inventory management (DCIM) tool Qualifications : Required : • Experience in working on data ...
Support Engineer
Menlo Park, CA · On-site
... tools, and IT service management systems such as Jira Service Management or ServiceNow. • ... across Support Engineering, Systems, Corporate Applications, Operations, Corporate Security ...
Support Engineer
Menlo Park, CA · On-site
... tools, and IT service management systems such as Jira Service Management or ServiceNow. • ... across Support Engineering, Systems, Corporate Applications, Operations, Corporate Security ...
Worker Type Regular Summary The Systems Engineer III ( Operations Support) provides critical engineering support to the Medium UAS Operations Action Center, serving as the technical liaison between ...
Worker Type Regular Summary The Systems Engineer III ( Operations Support) provides critical engineering support to the Medium UAS Operations Action Center, serving as the technical liaison between ...
Worker Type Regular Summary The Systems Engineer III ( Operations Support) provides critical engineering support to the Medium UAS Operations Action Center, serving as the technical liaison between ...
Worker Type Regular Summary The Systems Engineer III ( Operations Support) provides critical engineering support to the Medium UAS Operations Action Center, serving as the technical liaison between ...
Vehicle Support Engineer - HMI Systems
San Mateo, CA · On-site
$75/hr
As a Fleet Support Engineer focused on Human Machine Interface (HMI) and passenger experience systems, you'll play a critical role in keeping our autonomous fleet operational, reliable, and customer ...
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Vehicle Support Engineer - HMI Systems
San Mateo, CA · On-site
$75/hr
As a Fleet Support Engineer focused on Human Machine Interface (HMI) and passenger experience systems, you'll play a critical role in keeping our autonomous fleet operational, reliable, and customer ...
As a Fleet Support Engineer focused on Human Machine Interface (HMI) and passenger experience systems, you'll play a critical role in keeping our autonomous fleet operational, reliable, and customer ...
As a Fleet Support Engineer focused on Human Machine Interface (HMI) and passenger experience systems, you'll play a critical role in keeping our autonomous fleet operational, reliable, and customer ...
Support Engineer
Roseville, CA · On-site
$24 - $30/hr
The Support Engineer bridges the gap between engineering, service, and customer experience ... Exposure to ERP or service management systems (e.g., NetSuite, Zendesk, Jira)
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Support Engineer
Roseville, CA · On-site
$24 - $30/hr
The Support Engineer bridges the gap between engineering, service, and customer experience ... Exposure to ERP or service management systems (e.g., NetSuite, Zendesk, Jira)
Hermeus is scaling its engineering systems following the deployment of Siemens NX and Teamcenter ... About The Role: As an Engineering System Support Engineer , you will be the frontline for ...
Quick apply
Hermeus is scaling its engineering systems following the deployment of Siemens NX and Teamcenter ... About The Role: As an Engineering System Support Engineer , you will be the frontline for ...
Manage and maintain Linux-based EDA environments; provide secondary support for Windows-based ... engineering context. * Familiarity with version control systems (e.g., Git, Perforce) as applied to ...
Manage and maintain Linux-based EDA environments; provide secondary support for Windows-based ... engineering context. * Familiarity with version control systems (e.g., Git, Perforce) as applied to ...
Engineering System Support Engineer
$117K - $184K/yr
Hermeus is scaling its engineering systems following the deployment of Siemens NX and Teamcenter ... About The Role: As an Engineering System Support Engineer , you will be the frontline for ...
Engineering System Support Engineer
$117K - $184K/yr
Hermeus is scaling its engineering systems following the deployment of Siemens NX and Teamcenter ... About The Role: As an Engineering System Support Engineer , you will be the frontline for ...
Manager Systems Support Engineer information
How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?
As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.
What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?
| Aspect | Manager Systems Support Engineer | Systems Support Engineer |
|---|---|---|
| Certifications | ITIL, CompTIA, Cisco certifications often preferred | CompTIA, Microsoft, Cisco certifications common |
| Work Environment | Oversees support teams, manages projects, strategic planning | Provides technical support, troubleshoots issues, maintains systems |
| Employer & Industry Usage | Used in IT departments across various industries, often in leadership roles | Common in IT support teams, service desks, and technical departments |
| Search & Comparison Intent | Looking for managerial roles overseeing support teams | Seeking technical support roles or entry to mid-level support positions |
The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.
What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?
To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.
What is a Manager Systems Support Engineer?
A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in California? For Manager Systems Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in California look for? The top searched job categories for Manager Systems Support Engineer jobs in California are:
What cities in California are hiring for Manager Systems Support Engineer jobs? Cities in California with the most Manager Systems Support Engineer job openings:
Job description
Chef Robotics is accelerating the deployment of intelligent machines in the physical world, starting with food production — the sector facing the largest labor shortage in the U.S., with 1.14M unfilled jobs today and 3.1M projected by 2030. These roles can't be offshored, making robotics essential to keeping production onshore and strengthening America's manufacturing base.
Our AI-powered robots automate food prep and assembly in commercial kitchens and food manufacturing, and have already produced over 110 million meals in production — generating the world's largest proprietary dataset for deformable food manipulation. Backed by investors including Kleiner Perkins, Construct, Bloomberg Beta, and Promus Ventures, and built by a team from Cruise, Zoox, Google, Tesla, and Amazon Robotics, Chef is rapidly scaling with multiple multi-year contracts and a mission to put an intelligent robot in every commercial kitchen.
About the Role
Chef is seeking Systems Support Engineers to serve as a vital link between our customers and our engineering teams. In this role, you’ll work in the office communicating with customers’ operations teams to understand issues on site, triage incoming tickets with relevant data, investigate to determine a fix, and deploy fixes or mitigations. When help is needed, you will lead escalations to Engineering. Additionally, you'll be in the field to execute repairs, deploy fixes, ensure resolution, and customer satisfaction. Further, you will partner with our sales team to improve existing performance and develop and test new tasks for the robo, leading to expansion with existing customers.
This is an opportunity to leverage your deep technical expertise and passion for robotics to directly impact Continuous Improvement and Chef's revenue stream. In this role, you’ll be responsible for managing one of the core drivers of the company’s success, our relationships with our customers. If you’re excited about working in a customer-facing role on hard technical problems and you thrive in the fast-paced, dynamic environment of an early-stage startup, we’d love to hear from you. Please note that this is a customer-facing role, with deployment at our customers’ facilities at 50%-75% of the time.
In this role, you will:- Act as the face of Chef Robotics in the field, leading the in-field deployment and support of Chef’s robotic systems at customer sites
- Investigate customer issues, triage incoming tickets with relevant data, investigate to determine a fix and deploy fixes or mitigations
- Collaborate with Chef’s Applications and Engineering teams to prioritize to resolve production blocking issues
- Execute field break/fix hardware repairs and deploy and test new software.
- Work with Chef’s Customer Success team to improve existing performance and to develop and test new tasks for the robotServe as a touchpoint for the customer to ensure they have a great experience with our team and our product
- Willingness to be hands-on with in system break/fix
- Prepare and develop technical presentations to explain our company's products or services to customers
- BS, MS, in Computer Science, Robotics, Electrical Engineering, Mechanical Engineering, or a related field
- Minimum 3+ years' experience in a customer-facing role in applications engineering, deployment, solutions engineering, or similar roles
- Prior experience in two or more of the following areas: machine learning, motion planning, robotics, computer vision, or control
- Prior experience with at least one of the following areas: product engineering, applications engineering, solutions engineering, sales engineering, forward deployed engineering
- Prior experience in API integrations for Support tooling development
- Demonstrated track record of shipping products quickly and efficiently
- Able to work independently and with minimal supervision
- Ability to travel at least 75% of your time is required
- Must be available to work a flexible schedule to support customers, including some weekends, nights, and on-call hours
- Familiar with Linux/Unix and/or Robot Operating System (ROS); Python or Linux experience is a plus
- Strong communications and project management skills to recognize, communicate, and properly document product issues, complaints and improvements
Chef is an early-stage startup where equity is a major part of the compensation package. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
In addition to salary and early-stage equity, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, commuter benefits, flexible paid time off (PTO), catered lunch, and 401(k) matching.
Chef Robotics is solving one of the hardest problems in AI and robotics — and we ship. Our robots are in production today, generating real data that trains the next generation of food AI. Backed by Kleiner Perkins, Construct, Bloomberg Beta, and Promus Ventures, and built by a team from Cruise, Zoox, Google, Tesla, and Amazon Robotics, we're scaling fast with multiple multi-year enterprise contracts. If you want to build physical AI with real-world deployments and real impact, Chef is the place.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Chef Robotics
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
San Francisco, CA, US
Year founded
2019