1

Manager Systems Support Engineer Jobs in California

Summary The Systems Engineering Manager will support project design and documentation needs from proposals and concept drawings through installation drawings and as-built drawings. Position will also ...

Systems Engineering Manager Job Code: 42063 Job Location: Yorba Linda, CA Job Schedule: 4/10 (preferred): Employees work 10 hour days, 4 days a week 9/80: Employees work 9 out of every 14 days ...

Engineering Services Group, Engineering Services Group > Support Engineering General Summary: We ... Collaborate with IT teams for escalations and system improvements * Inventory & Asset Management

At least two years of experience supporting a Windows domain environment desired. * Relevant ... Create and dispatch work orders within the Service Management System. * Communicate with customers ...

Support Engineer

San Francisco, CA · On-site

$210K - $250K/yr

Manage high-urgency issues for your accounts with extreme ownership, and coordinate cleanly with ... We think AI systems like the ones we're building have enormous social and ethical implications. We ...

End User Support Engineer

Berkeley, CA · On-site

$115K - $135K/yr

Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS ... Manage tickets in the internal ticketing system with accurate documentation * Troubleshoot and ...

Under the direction of the Manager of Support and Training, and with guidance from the Associate ... Background in QA, systems analysis, or light development * Familiarity with user research methods ...

Showing results 21-40

Manager Systems Support Engineer information

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in California? For Manager Systems Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in California look for? The top searched job categories for Manager Systems Support Engineer jobs in California are:
What cities in California are hiring for Manager Systems Support Engineer jobs? Cities in California with the most Manager Systems Support Engineer job openings:

Engineer Computer Support Systems

Tata Consultancy Service Limited

Valencia, CA • On-site

$55K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Required Education, Experience and Skills:
• 3+ years' experience in supporting business related applications on IPad, IPhone and laptops and other mobile devices.
• Hardware repair of Laptops(HP & Lenovo)
• Strong Experience on Office 365 application troubleshooting and licensing model
• Imaging of laptops to the standard image available.
• Setting up equipment as per Boston Scientific policy.
• Advanced OS/software troubleshooting that cannot be resolved over the phone.
• Knowledge to troubleshoot VPN issues related to ZScaler on desktops and Laptops.
• Provide superior customer service to all fellow employees.
• Demonstrate good social skills in a professional environment.
• Repair computers and end point technologies in a timely manner.
• Ability to handle multiple tasks efficiently.
• Ability to effectively prioritize workload to ensure high-priority projects/assignments are completed first.
• Assist other IT teams as needed.
• Setup and install new equipment throughout the office(s), move existing equipment when necessary.
• Troubleshoot, Install and uninstall software(s) when necessary.
• Install/Set-up workstations for new employees.
• Keeps server room, storerooms and work area in an orderly manner.
• Enter data into systems to store, retrieve, and manipulate data for analysis of capabilities and requirements for processes and systems.
• Work between sites in the area.
• Flexibility around new systems, processes, and responsibilities.
Preferred Education, Experience and Skills:
• Technical bend of mind to drill down to the root cause of the issue and fix it permanently.
• ITIL certification would be preferred.
• The IT End User Technician II must have at least an associate degree or equivalent work experience, with at least five-year experience in Information Technologies. Must be familiar with and able to operate personal computers, printers and other related hardware. Experience with MS operating systems (Windows 98 through Windows 11), and MS Office applications is also required (2011-O365)
Salary Range: $55,000 -$58,000 year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-DNI