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Desktop Associate Jobs in Grand Prairie, TX (NOW HIRING)

Insight

Associate Technician W2

Fort Worth, TX · On-site

Configure hardware including desktops, laptops, mobile devices, servers. * Deploy images and ... As an Associate Technician - W2 at Insight, you have the potential for advancement within our ...

Richardson Bike Mart

Retail Sales Associate

Dallas, TX

$15 - $17/hr

Desktop computers * Microsoft Windows * Microsoft Word * Point of sale POS software Benefits * A competitive benefits package including store discount and flexible scheduling is available to all ...

BravoTech

Sr Lead, Endpoint Engineering & Support

Irving, TX · On-site

$95K - $125K/yr

Microsoft certifications such as Modern Desktop Administrator or Endpoint Administrator Associate. * Security certification such as Security+. * Experience negotiating vendor agreements and service ...

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Desktop Associate information

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How much do desktop associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop associate in Grand Prairie, TX is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $23.41 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Grand Prairie, TX?

The most popular types of Desktop jobs in Grand Prairie, TX are:

What cities near Grand Prairie, TX are hiring for Desktop Associate jobs?

Cities near Grand Prairie, TX with the most Desktop Associate job openings:

Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Grand Prairie, TX as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,284 per year, or $22.3 per hour.

Associate Technician W2

Insight Enterprises

Fort Worth, TX • On-site

Full-time

Medical, Retirement

Posted 26 days ago

Insight Enterprises rating

8.3

Company rating: 8.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

45th of 226 rated it services

Job description

Requisition Number: 106174 

Associate Technician W2

Location:

This role is fully onsite in our Hanover Park, IL office.


Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As an Associate Technician W2 with Insight, you will perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

What to Expect

We are legendary for taking care of our teammates.  We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.

 

As an Associate Technician W2, you will get to:

  • Configure hardware including desktops, laptops, mobile devices, servers. 
  • Deploy images and customize software based on provided work instructions. 
  • Identifyand troubleshoot system hardware problems. 
  • Perform Quality Control inspections. 

 

Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As an Associate Technician - W2 at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities.

We are looking for an Associate Technician W2 with:

  • Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience. 
  • PC's, messaging and server software applications experience required. LAN/WAN, and ability to automate tasks using basic scripting techniques a plus. 
  • Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM. 
  • Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors. 

Insight at a Glance

  • Received 35+ industry and partner awards in the past year
  • $9.2 billion in revenue
  • #20on Fortune's World'sBest Workplaces list
  • 14,000+ engaged teammates
  • $1.4M+ total charitable contributions in 2023 by Insight globally

 

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Fort Worth || Texas (US-TX) || United States (US) || IT Infrastructure & Support || None || US - Fort Worth, TX ||

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