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Night Shift Desktop Support Manager Jobs in Grand Prairie, TX

Samprasoft

Desktop Support

Grand Prairie, TX · On-site

THIS IS A NIGHT SHIFT POSITION IN DALLAS - Flex will be 4 days a week 10pm-6am but can be flexible ... Desktop Support Basic Qualification : Additional Skills : This is a high PRIORITY requisition.

Kaav Inc.

Desktop Support

Grand Prairie, TX · On-site

THIS IS A NIGHT SHIFT POSITION IN DALLAS - Flex will be 4 days a week 10pm-6am but can be flexible ... Desktop Support Basic Qualification : Additional Skills : This is a high PRIORITY requisition. This ...

Polsinelli

User Support Manager

Dallas, TX · On-site

They are seeking a User Support Manager to oversee the Desktop Support team, ensuring efficient technical support services and managing team performance to enhance customer satisfaction.

Echo IT Solutions

Desktop Support

Dallas, TX · On-site

... supporting and resolving diverse PC desktop software and hardware issues Required Skills ... THIS IS A NIGHT SHIFT POSITION IN DALLAS - Flex will be 4 days a week 10pm-6am but can be flexible ...

ECHO IT SOLUTIONS INC .

Desktop Support

Dallas, TX · On-site

... supporting and resolving diverse PC desktop software and hardware issues Required Skills ... THIS IS A NIGHT SHIFT POSITION IN DALLAS - Flex will be 4 days a week 10pm-6am but can be flexible ...

Diverse Lynx

Desktop Support

Cedar Hill, TX · On-site

$25 - $30/hr

Desktop Support Location : Cedar Hill, TX Rate range- $25 to $30/hr. on w2 Job Details: Candidate ... IT manager • Provide onsite support to End Client Line and other APMM Business Units (as ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX

Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...

Polsinelli

User Support Manager

Dallas, TX · On-site

$110K - $130K/yr

The User Support Manager will oversee the operations of the Desktop Support team, ensuring efficient and effective technical support services. The Manager will manage the team's performance, develop ...

Pyramid Consulting

Desktop Support Analyst

Irving, TX · On-site

$25 - $30/hr

Immediate need for a talented Desktop Support Analyst. This is a 12+months contract opportunity ... Efficient time management skills to prioritize and track multiple tasks . * Experience working in ...

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Night Shift Desktop Support Manager information

See Grand Prairie, TX salary details

$14

$34

$57

How much do night shift desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for night shift desktop support manager in Grand Prairie, TX is $34.24, according to ZipRecruiter salary data. Most workers in this role earn between $22.74 and $45.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Night Shift Desktop Support Manager, and why are they important?

To thrive as a Night Shift Desktop Support Manager, you need expertise in IT support, troubleshooting, and team leadership, typically backed by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, problem-solving, and the ability to manage stress during off-hours are vital soft skills for this role. These skills ensure efficient issue resolution, maintain team performance, and uphold service quality during critical overnight operations.

How does a Night Shift Desktop Support Manager typically coordinate with daytime IT teams to ensure seamless support coverage?

A Night Shift Desktop Support Manager usually maintains close communication with daytime IT teams through detailed shift handover reports, regular status meetings, and shared documentation. This coordination ensures that unresolved issues, system updates, and critical incidents are clearly communicated between shifts. Many organizations also use ticketing systems to track ongoing support requests, enabling managers to assign priorities and follow up on outstanding tasks. Effective collaboration helps minimize service gaps and maintains consistent support for users around the clock.

What does a Night Shift Desktop Support Manager do?

A Night Shift Desktop Support Manager oversees IT support operations during overnight hours, ensuring that all technical issues related to desktop computers, networks, and user accounts are resolved promptly. They manage a team of support technicians, coordinate workflows, and provide guidance on troubleshooting complex problems. Their responsibilities also include monitoring system performance, maintaining documentation, and communicating with other IT teams to ensure seamless 24/7 support coverage. This role is crucial in organizations that operate around the clock or have critical systems that require constant availability.

What is the difference between Night Shift Desktop Support Manager vs Desktop Support Specialist?

AspectNight Shift Desktop Support ManagerDesktop Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOvernight shift, team management, operational oversightDaytime or flexible hours, direct user support, troubleshooting
ResponsibilitiesManaging support teams, overseeing incident resolution, ensuring service continuityProviding technical support, troubleshooting hardware/software issues, assisting users

The Night Shift Desktop Support Manager focuses on supervising support teams during overnight hours, ensuring smooth operations and incident management. In contrast, the Desktop Support Specialist primarily handles direct user support and technical troubleshooting during regular hours. Both roles require technical certifications, but the managerial position emphasizes team oversight and operational responsibilities.

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What cities near Grand Prairie, TX are hiring for Night Shift Desktop Support Manager jobs? Cities near Grand Prairie, TX with the most Night Shift Desktop Support Manager job openings:
Night Shift Desktop Support Manager jobs near you
Desktop Support

Desktop Support

Samprasoft

Grand Prairie, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Opportunity

Minimum Qualifications – Education & Prior Job Experience:

  • Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 3+ years of demonstrable ‘hands-on’ IT work experience supporting and resolving diverse PC desktop software and hardware issues

Required Skills & Experience:

  • 3-5 years experience
  • IT-related desktop and infrastructure hardware and software troubleshooting
  • Work night shifts to provide continuous support and maintain the stability of the IT environment. THIS IS A NIGHT SHIFT POSITION IN DALLAS – Flex will be 4 days a week 10pm-6am but can be flexible, weekdays, weekends, no set days – no remote

Preferred Qualifications – Education & Prior Job Experience:

  • Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • Airline Industry experience

Skills, Licenses, and Certifications: All candidates will need the following:

  • Familiarity with workflow and ITSM tools and ticketing systems is preferred
  • Excellent customer service skills with the ability to interface at all levels of the organization
  • Excellent verbal and written communication skills
  • Ability to work independently and perform in a collaborative, team-based environment?

Looking for Someone Who:

  • Team player, technically skilled, and customer service oriented

Position and Team:

  • This position will provide operational technical support to IOC users and systems
  • Onsite technical team that supports 24x7 critical operations

Required Skills : Desktop Support

Basic Qualification :

Additional Skills :

This is a high PRIORITY requisition.

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