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Deloitte Customer Service Jobs (NOW HIRING)

Deloitte

Sr. Salesforce Engineer

Atlanta, GA

$120K - $147K/yr

... service delivery. Work you'll do/Responsibilities Technical Design, Code and Configuration ... Our Deloitte Customer team empowers organizations to build deeper relationships with customers ...

Deloitte

Associate Architect, Middleware

Dallas, TX · On-site

Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... Our Human Services Transformation offering delivers large, complex systems development and ...

Deloitte

Associate Architect, Middleware

Austin, TX · On-site

Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... Our Human Services Transformation offering delivers large, complex systems development and ...

Deloitte

Associate Architect, Middleware

Denver, CO · On-site

Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... Our Human Services Transformation offering delivers large, complex systems development and ...

Deloitte

Lead Managed Services Engineer II

Houston, TX · On-site

$97K - $128K/yr

Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... Within this environment, GPS HST Technology professionals support programs that improve service ...

Deloitte

Lead Business Transformation Architect

San Diego, CA · On-site

$58.75 - $80.50/hr

Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... Our team balances business strategy, technology, creativity, and ongoing managed services to solve ...

Deloitte

Lead Business Transformation Architect

New York, NY · On-site

$60.50 - $82.75/hr

Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... Our team balances business strategy, technology, creativity, and ongoing managed services to solve ...

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Deloitte Customer Service information

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How much do deloitte customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for deloitte customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Deloitte Customer Service Representative, and why are they important?

To thrive as a Deloitte Customer Service Representative, a strong grasp of customer service principles, problem-solving abilities, and a relevant degree or experience in client support are essential. Familiarity with CRM systems, ticketing platforms, and Deloitte’s proprietary tools is typically required. Exceptional communication, patience, and professionalism help individuals excel in client interactions and team environments. These skills are crucial for providing effective support, ensuring client satisfaction, and upholding Deloitte’s service standards.

What is the difference between Deloitte Customer Service vs Deloitte Call Center Representative?

AspectDeloitte Customer ServiceDeloitte Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice setting, client-facing interactionsCall center environment, inbound/outbound calls
Employer & Industry UsageConsulting firm, client support rolesFinancial services, telecom, and other industries
Common Search & ComparisonCustomer support roles at DeloitteCall center jobs at Deloitte

Both roles involve customer interaction and require similar credentials. Deloitte Customer Service typically involves direct client support in a professional setting, while Deloitte Call Center Representative focuses on handling calls in a call center environment. The main difference lies in the work setting and interaction style, but both positions serve to assist clients and customers effectively.

Is Deloitte giving work from home?

Deloitte offers flexible work arrangements for customer service roles, including options for remote or work-from-home setups depending on the position and location. The availability of remote work may vary based on company policies, client requirements, and current health guidelines.

What is Deloitte's entry level salary?

Deloitte's entry-level customer service roles typically offer starting salaries around $45,000 to $55,000 annually, depending on location and candidate experience. These positions often include benefits such as training, professional development, and opportunities for advancement.

What are some common challenges faced by Deloitte Customer Service representatives, and how are they supported in overcoming them?

Deloitte Customer Service representatives often handle complex inquiries from clients across various industries, which can involve navigating intricate company policies or meeting high service expectations. To support these challenges, Deloitte provides comprehensive training, access to knowledge bases, and regular team meetings to discuss solutions and share best practices. Representatives also work closely with colleagues from other departments, such as technical support and account management, to resolve issues efficiently. This collaborative approach ensures that team members feel supported and have the resources they need to excel.

What is the basic salary in Deloitte?

The basic salary for a Deloitte customer service role varies depending on location, experience, and level, but entry-level positions typically start around $40,000 to $50,000 annually. Salaries can increase with experience and additional responsibilities, and Deloitte often offers benefits such as health insurance and performance bonuses.

Is it hard to get hired by Deloitte?

Getting hired for a Deloitte customer service role can be competitive, as the company seeks candidates with strong communication skills, problem-solving abilities, and relevant experience. The hiring process typically involves multiple interview rounds, assessments, and background checks, and candidates often need to demonstrate proficiency in customer service tools and a professional demeanor.

What does a Deloitte Customer Service representative do?

A Deloitte Customer Service representative assists clients by addressing their inquiries, resolving issues, and providing information about Deloitte’s services and solutions. They act as a liaison between clients and various Deloitte departments, ensuring a seamless customer experience. Their responsibilities often include responding to emails and phone calls, handling complaints, and assisting with account management. Strong communication and problem-solving skills are essential for this role.
More about Deloitte Customer Service jobs
What cities are hiring for Deloitte Customer Service jobs? Cities with the most Deloitte Customer Service job openings:
What states have the most Deloitte Customer Service jobs? States with the most job openings for Deloitte Customer Service jobs include:
What job categories do people searching Deloitte Customer Service jobs look for? The top searched job categories for Deloitte Customer Service jobs are:
Deloitte Customer Service jobs near you
Strategic Communications Professional - Senior Consultant, Strategy, Growth & Transformation

Strategic Communications Professional - Senior Consultant, Strategy, Growth & Transformation

Deloitte

Birmingham, AL

Other

Posted 12 days ago

Key responsibilities

  • Develop and execute strategic communications plans supporting stand-up, governance, and operationalization activities.

  • Create communications products such as leadership briefings, talking points, FAQs, status updates, stakeholder messages, and other program-facing materials.

  • Translate complex program information into clear, compelling narratives tailored to diverse stakeholder audiences.

Deloitte rating

8.0

Company rating: 8.0 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

71st of 146 rated financial services

Job description

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You'll Do

  • Develop and execute strategic communications plans supporting stand-up, governance, and operationalization activities.
  • Create communications products such as leadership briefings, talking points, FAQs, status updates, stakeholder messages, and other program-facing materials.
  • Translate complex program information into clear, compelling narratives tailored to diverse stakeholder audiences.
  • Support communications associated with governance forums, KPI reporting, decision-making processes, and enterprise alignment efforts.
  • Coordinate messaging and planning across Deloitte project leadership, governance leads, KPI teams, program leads, and Public Affairs.
  • Support stakeholder engagement planning to strengthen awareness, adoption, and buy-in.
  • Develop both enterprise-level and site-specific communications materials, ensuring consistency while adapting for local audiences.
  • Use storytelling and data visualization techniques to improve clarity, executive engagement, and message impact.
  • Review and edit communications materials to ensure quality, consistency, and strategic alignment.
  • Identify communications risks, stakeholder concerns, and opportunities to improve adoption and engagement.

The successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others 

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.

Qualifications

Required: 

  • Minimum 4yrs professional experience in a strategic communications role
  • Experience in analysis and strategic planning
  • High proficiency and hands-on work experience with Microsoft Office 365 products, including / especially Microsoft PowerPoint
  • Experience in narrative and strategic communications
  • Experience in storytelling
  • Bachelor's Degree
  • Ability to be in office in Huntsville, AL 50%-60% of time and at all client meetings
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future 
  • Must hold an Active Secret Clearance or be able to obtain and maintain the required clearance for this role

Preferred:

  • Experience in data visualization and storytelling
  • 2-5 years of Defense/Federal Government experience
  • Experience in graphic design
  • Experience in stakeholder engagement planning
Qualifications:

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You'll Do

  • Develop and execute strategic communications plans supporting stand-up, governance, and operationalization activities.
  • Create communications products such as leadership briefings, talking points, FAQs, status updates, stakeholder messages, and other program-facing materials.
  • Translate complex program information into clear, compelling narratives tailored to diverse stakeholder audiences.
  • Support communications associated with governance forums, KPI reporting, decision-making processes, and enterprise alignment efforts.
  • Coordinate messaging and planning across Deloitte project leadership, governance leads, KPI teams, program leads, and Public Affairs.
  • Support stakeholder engagement planning to strengthen awareness, adoption, and buy-in.
  • Develop both enterprise-level and site-specific communications materials, ensuring consistency while adapting for local audiences.
  • Use storytelling and data visualization techniques to improve clarity, executive engagement, and message impact.
  • Review and edit communications materials to ensure quality, consistency, and strategic alignment.
  • Identify communications risks, stakeholder concerns, and opportunities to improve adoption and engagement.

The successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others 

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.

Qualifications

Required: 

  • Minimum 4yrs professional experience in a strategic communications role
  • Experience in analysis and strategic planning
  • High proficiency and hands-on work experience with Microsoft Office 365 products, including / especially Microsoft PowerPoint
  • Experience in narrative and strategic communications
  • Experience in storytelling
  • Bachelor's Degree
  • Ability to be in office in Huntsville, AL 50%-60% of time and at all client meetings
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future 
  • Must hold an Active Secret Clearance or be able to obtain and maintain the required clearance for this role

Preferred:

  • Experience in data visualization and storytelling
  • 2-5 years of Defense/Federal Government experience
  • Experience in graphic design
  • Experience in stakeholder engagement planning
Education:Bachelor's DegreeEmployment Type:

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