ZipRecruiter

Log In

1

Deloitte Customer Service Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsDeloitte Customer Service Jobs

Deloitte Customer Service information

See salary details

$9

$18

$26

How much do deloitte customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for deloitte customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Deloitte Customer Service Representative, and why are they important?

To thrive as a Deloitte Customer Service Representative, a strong grasp of customer service principles, problem-solving abilities, and a relevant degree or experience in client support are essential. Familiarity with CRM systems, ticketing platforms, and Deloitte’s proprietary tools is typically required. Exceptional communication, patience, and professionalism help individuals excel in client interactions and team environments. These skills are crucial for providing effective support, ensuring client satisfaction, and upholding Deloitte’s service standards.

What is the difference between Deloitte Customer Service vs Deloitte Call Center Representative?

AspectDeloitte Customer ServiceDeloitte Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice setting, client-facing interactionsCall center environment, inbound/outbound calls
Employer & Industry UsageConsulting firm, client support rolesFinancial services, telecom, and other industries
Common Search & ComparisonCustomer support roles at DeloitteCall center jobs at Deloitte

Both roles involve customer interaction and require similar credentials. Deloitte Customer Service typically involves direct client support in a professional setting, while Deloitte Call Center Representative focuses on handling calls in a call center environment. The main difference lies in the work setting and interaction style, but both positions serve to assist clients and customers effectively.

Does Deloitte offer remote work?

Deloitte Customer Service roles often offer remote work options, depending on the specific position and team requirements. Many roles can be performed remotely with the use of collaboration tools like Microsoft Teams and require strong communication skills. However, some positions may require in-office presence or hybrid arrangements based on client needs and company policies.

What are some common challenges faced by Deloitte Customer Service representatives, and how are they supported in overcoming them?

Deloitte Customer Service representatives often handle complex inquiries from clients across various industries, which can involve navigating intricate company policies or meeting high service expectations. To support these challenges, Deloitte provides comprehensive training, access to knowledge bases, and regular team meetings to discuss solutions and share best practices. Representatives also work closely with colleagues from other departments, such as technical support and account management, to resolve issues efficiently. This collaborative approach ensures that team members feel supported and have the resources they need to excel.

Does Deloitte hire sales reps?

Deloitte primarily focuses on consulting, audit, tax, and advisory services, and typically does not hire sales representatives as part of its core business roles. However, some positions related to business development or client relationship management may involve sales skills. Job seekers interested in sales roles should look for positions explicitly labeled as sales or business development within Deloitte or similar firms.

Is it hard to get hired by Deloitte?

Getting hired for a Deloitte customer service role can be competitive, often requiring relevant experience, strong communication skills, and a good understanding of customer support tools. The hiring process typically involves multiple interview stages and assessments to evaluate candidates' problem-solving abilities and professionalism.

What does a Deloitte Customer Service representative do?

A Deloitte Customer Service representative assists clients by addressing their inquiries, resolving issues, and providing information about Deloitte’s services and solutions. They act as a liaison between clients and various Deloitte departments, ensuring a seamless customer experience. Their responsibilities often include responding to emails and phone calls, handling complaints, and assisting with account management. Strong communication and problem-solving skills are essential for this role.

Is work from home available in Deloitte?

Deloitte Customer Service roles often offer flexible work arrangements, including work from home options, depending on the specific position and team requirements. Remote work may be available part-time or full-time, and employees typically need to have reliable internet and communication tools. Availability varies by location and role, so it is best to confirm during the application process or with the hiring manager.
More about Deloitte Customer Service jobs
What cities are hiring for Deloitte Customer Service jobs? Cities with the most Deloitte Customer Service job openings:
What states have the most Deloitte Customer Service jobs? States with the most job openings for Deloitte Customer Service jobs include:
What job categories do people searching Deloitte Customer Service jobs look for? The top searched job categories for Deloitte Customer Service jobs are:
Deloitte Customer Service jobs near you
Infographic showing various Deloitte Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation

Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation

Deloitte

San Diego, CA

Other

Posted 6 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

58th of 150 rated financial services

Job description

Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. 

The Pricing & Sales Strategy business serves clients who are seeking to drive profitable growth through revenue management using pricing strategy, transactional analytics, improved commercial capabilities, and implementation of pricing systems. Our team is widely recognized as leaders within the field of Pricing and Revenue Growth Management and we are looking to build on this reputation with highly skilled, experienced professionals.

Recruiting for this role ends on 9/15/2026 .

Work you'll do

As a Senior Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy & Applied Design practice. Work will include: 

  • Engagement Management: Lead engagement planning and budgeting; mobilize and manage strategy engagements; define deliverable structure and content
    • Oversee detailed, transaction-level quantitative analytics
    • Oversee the development of pricing strategies, focusing on concepts such as Economic Value Estimates (EVE), valued-based pricing, granular customer segmentation, in-depth competitive analysis, etc.
    • Perform qualitative customer interviews to assess the client's value proposition
    • Lead client engagements that identify, design and implement advanced pricing / technology and creative business solutions for large companies
    • Oversee project management status and progress, prepare and present weekly steering reports, assess risks, manage delays and escalate issues to steering committees
  • Client Management: Manage day-to-day interactions and relationships with executive clients and sponsors. Support clients in making strategic decisions and implementing changes in areas within pricing, finance, commercial excellence, and analytics
  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process.
  • Practice Development & Eminence: Develop practical solutions and methodologies; develop "thought-ware" and "point-of-view" documents; participate in public speaking events; get published in pricing-related and industry periodicals
  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities

The successful candidate would possess these skills

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships 
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor 
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team


Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.

Qualifications

Required:

  • Bachelor's degree from accredited university
  • 10+ years' experience in a consulting setting with demonstrable depth of knowledge
    in 1-2 industries
  • 5+ years' experience with core pricing concepts such as value-based pricing, customer segmentation, customer profitability analysis, etc.
  • Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Advanced degree in business
  • Demonstrated command of complex analytical topics, including the management and understanding of granular data sets
  • Experience with budgetary responsibilities related to projects or resource
  • Experience leading programs with technology / pricing technology components such as PROS, Price Fx, and/or Vendavo
  • Sector knowledge in Consumer Products, Retail, Industrial Products and Technology

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 to $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. 

The Pricing & Sales Strategy business serves clients who are seeking to drive profitable growth through revenue management using pricing strategy, transactional analytics, improved commercial capabilities, and implementation of pricing systems. Our team is widely recognized as leaders within the field of Pricing and Revenue Growth Management and we are looking to build on this reputation with highly skilled, experienced professionals.

Recruiting for this role ends on 9/15/2026 .

Work you'll do

As a Senior Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy & Applied Design practice. Work will include: 

  • Engagement Management: Lead engagement planning and budgeting; mobilize and manage strategy engagements; define deliverable structure and content
    • Oversee detailed, transaction-level quantitative analytics
    • Oversee the development of pricing strategies, focusing on concepts such as Economic Value Estimates (EVE), valued-based pricing, granular customer segmentation, in-depth competitive analysis, etc.
    • Perform qualitative customer interviews to assess the client's value proposition
    • Lead client engagements that identify, design and implement advanced pricing / technology and creative business solutions for large companies
    • Oversee project management status and progress, prepare and present weekly steering reports, assess risks, manage delays and escalate issues to steering committees
  • Client Management: Manage day-to-day interactions and relationships with executive clients and sponsors. Support clients in making strategic decisions and implementing changes in areas within pricing, finance, commercial excellence, and analytics
  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process.
  • Practice Development & Eminence: Develop practical solutions and methodologies; develop "thought-ware" and "point-of-view" documents; participate in public speaking events; get published in pricing-related and industry periodicals
  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities

The successful candidate would possess these skills

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships 
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor 
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team


Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.

Qualifications

Required:

  • Bachelor's degree from accredited university
  • 10+ years' experience in a consulting setting with demonstrable depth of knowledge
    in 1-2 industries
  • 5+ years' experience with core pricing concepts such as value-based pricing, customer segmentation, customer profitability analysis, etc.
  • Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Advanced degree in business
  • Demonstrated command of complex analytical topics, including the management and understanding of granular data sets
  • Experience with budgetary responsibilities related to projects or resource
  • Experience leading programs with technology / pricing technology components such as PROS, Price Fx, and/or Vendavo
  • Sector knowledge in Consumer Products, Retail, Industrial Products and Technology

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 to $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply