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Delivery Coordinator Jobs in Rochester, NY (NOW HIRING)

Cadent

Delivery Lead

Rochester, NY · On-site

$160 - $185/hr

Cross-Team Coordination * Coordinate dependencies across teams, programs, and stakeholders. * Surface delivery issues early and facilitate resolution. * Support planning activities and execution ...

New

Field Operations

Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

... to deliver reliable services. Responsibilities How You'll Make an Impact * Coordinate and track ... coordination experience * Experience with computer programs such as Microsoft Office and other ...

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Delivery Coordinator information

See Rochester, NY salary details

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$34

How much do delivery coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for delivery coordinator in Rochester, NY is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.70 per hour, depending on experience, location, and employer.

What is a delivery coordinator?

Delivery Coordinators are professionals who manage and oversee the process of delivering goods or services from a company to its customers. They are responsible for coordinating schedules, tracking shipments, communicating with drivers or delivery teams, and ensuring that deliveries arrive on time and in good condition. Delivery Coordinators often act as a liaison between different departments, customers, and logistics partners to resolve issues and improve the delivery process. Their role is crucial for maintaining customer satisfaction and efficient supply chain operations.

What does a delivery coordinator do?

A delivery coordinator provides customer service and training to clients who have purchased products from a company. As a delivery coordinator, your job duties are to check orders for accuracy, process them, and ensure the timely delivery of products. You’re the main point of contact for a company’s customer base, and you may also help familiarize customers with the products. For example, if you work in the automotive industry, you might provide salespeople with information about the various features of a car or truck. Qualifications for this career include experience in logistics and order fulfillment. Strong verbal communication, organization, and attention to detail are essential skills.

What are the key skills and qualifications needed to thrive as a delivery coordinator, and why are they important?

To excel as a Delivery Coordinator, you typically need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a relevant degree or on-the-job training. Familiarity with inventory management systems, transportation management software, and Microsoft Office is common, while certifications in logistics or project management can be advantageous. Excellent communication, problem-solving abilities, and the capacity to multitask under pressure help set top candidates apart. These competencies ensure smooth delivery operations, timely fulfillment, and high customer satisfaction in a dynamic environment.

How does a delivery coordinator typically interact with other departments to ensure timely order fulfillment?

Delivery Coordinators play a key role in bridging communication between sales, warehouse, and logistics teams. They regularly collaborate with sales to confirm order details, coordinate with warehouse staff to track inventory and packing status, and work closely with logistics partners to schedule and monitor deliveries. This cross-functional teamwork is essential for addressing any issues promptly and ensuring that customer orders are fulfilled accurately and on schedule. Strong interpersonal and organizational skills help Delivery Coordinators manage these interactions efficiently.
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For Delivery Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

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Cities near Rochester, NY with the most Delivery Coordinator job openings:

Delivery Coordinator jobs near you
Infographic showing various Delivery Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,727 per year, or $21.5 per hour.

Entry-Level Sales Assistant

Bob Johnson Auto Group

Rochester, NY

$18 - $19/hr

Full-time

Re-posted 11 days ago

Bob Johnson Auto Group rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

109th of 155 rated car dealerships

Job description

Outbound BDC | Delivery Coordinator | Technology Specialist
Valley Cadillac – Rochester, NY

Valley Cadillac is looking for a driven, confident, and coachable Sales Assistant to join our Sales Team. This is an entry-level, developmental position built for individuals who want to grow into a professional Cadillac Sales Consultant.

This role includes significant outbound customer MDC-style customer contact, hands-on delivery coordination, and Cadillac technology support. The position is designed as a 6–12 month growth track, with promotion to the sales floor based on performance, attitude, and aptitude.

Role Overview

The Sales Assistant plays a critical role in generating showroom opportunities, supporting vehicle deliveries, and enhancing the customer experience. This position is ideal for someone who is comfortable on the phone, enjoys proactive outreach, and wants to build real sales skills in a structured environment.

Core Responsibilities

Outbound BDC / Customer Development

  • Make proactive outbound calls, texts, and emails to:
    • Re-engage past customers
    • Follow up with previous showroom visits
    • Support equity, upgrade, and service-to-sales opportunities
  • Set quality sales appointments for the Sales Team
  • Log all activity accurately in the CRM
  • Maintain high daily activity standards and professionalism

This role focuses on creating opportunities, not passively reacting to inbound leads.

Delivery Coordinator Support

  • Assist in preparing vehicles for delivery
  • Support Sales Consultants during customer deliveries
  • Ensure vehicles are clean, fueled, and properly staged
  • Help deliver a polished, luxury-level handoff experience

Technology Specialist Duties

  • Guide customers through Cadillac technology and features
  • Assist with phone pairing, Cadillac app setup, and infotainment basics
  • Serve as a knowledgeable resource for post-delivery questions

Training & Development

  • Learn Valley Cadillac’s sales process from the ground up
  • Participate in sales training, coaching, and product education
  • Demonstrate readiness for increased responsibility and customer ownership

Ideal Candidate Profile

  • Entry-level candidates encouraged to apply
  • Comfortable making outbound calls and talking to customers
  • Strong communication and listening skills
  • Tech-savvy and quick to learn
  • Professional appearance and demeanor
  • Coachable, consistent, and competitive

No prior automotive sales experience required.

Career Path

This role is designed as a launch point into sales. Individuals who:

  • Consistently produce appointments
  • Master outbound communication
  • Support deliveries at a high level
  • Show strong sales instincts and professionalism

may be promoted into a Valley Cadillac Sales Consultant role within 6–12 months.

Why Valley Cadillac

  • Clear growth path into commissioned sales
  • Work with a luxury brand and high-quality customers
  • Structured training and daily coaching
  • Strong team culture and leadership support
  • Long-term career opportunities within the Bob Johnson Auto Group

What Bob Johnson Auto Group employees say

Pay

Hours and flexibility

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