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Service Coordinator Jobs in Rochester, NY (NOW HIRING)

East House

Service Coordinator

Rochester, NY · On-site

$21 - $21.50/hr

The Service Coordinator HOPE partners with clients recovering from mental illness, chemical dependency, and/or co-occurring conditions to identify, access, and maintain linkages with treatment ...

EAST HOUSE CORPORATION

Service Coordinator

Rochester, NY · On-site

$21 - $21.50/hr

The Service Coordinator HOPE partners with clients recovering from mental illness, chemical dependency, and/or co-occurring conditions to identify, access, and maintain linkages with treatment ...

Comfort Windows

Service Coordinator

Rochester, NY · On-site

$18 - $22/hr

Schedule service technicians; * Ordering, checking in, and tracking inventory of service parts and materials; * Assist in the scheduling and ordering of new products; * Organize and maintain ...

EAST HOUSE CORPORATION

Service Coordinator I

Rochester, NY · On-site

$21 - $21.50/hr

The Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency and/or co-occurring conditions to identify, access, and maintain linkages with ...

EAST HOUSE CORPORATION

Service Coordinator I

Rochester, NY · On-site

$18 - $22.85/hr

The Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency and/or co-occurring conditions to identify, access, and maintain linkages with ...

East House

Service Coordinator I

Rochester, NY · On-site

$21 - $21.50/hr

The Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency and/or co-occurring conditions to identify, access, and maintain linkages with ...

Just Solutions

IT Service Coordinator

Fairport, NY · Hybrid

$60K - $80K/yr

Just Solutions, Inc. is so much more than an IT company! We're a full-service technology partner dedicated to helping businesses thrive in a fast-paced digital world. From network infrastructure and ...

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

Just Solutions, Inc. is so much more than an IT company! We're a full-service technology partner dedicated to helping businesses thrive in a fast-paced digital world. From network infrastructure and ...

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

Just Solutions, Inc. is so much more than an IT company! We're a full-service technology partner dedicated to helping businesses thrive in a fast-paced digital world. From network infrastructure and ...

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Service Coordinator information

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How much do service coordinator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for service coordinator in Rochester, NY is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.75 per hour, depending on experience, location, and employer.

What is a service coordinator?

A service coordinator is a professional responsible for organizing and managing services for clients, often in healthcare, social services, or community programs. They assess client needs, coordinate resources, and communicate with service providers to ensure effective support and care delivery.

What jobs pay 4000 a week without a degree?

A Service Coordinator typically earns less than $4,000 a week, but some high-paying roles in sales, real estate, or skilled trades can reach or exceed that amount without requiring a degree. These jobs often rely on experience, certifications, or commissions rather than formal education. Success in such roles depends on skills, performance, and industry demand.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant business ownership, and may involve demanding schedules or certifications.

How does a Service Coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What is the role of a service coordinator?

A service coordinator manages communication and scheduling between clients and service providers to ensure timely delivery of services. They assess client needs, coordinate resources, and monitor service quality, often using organizational and communication skills to facilitate smooth operations.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What does a Service Coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized fields such as project management, healthcare, or IT, where certifications like PMP or advanced technical skills are valued. Senior or executive-level coordinators, such as Program Managers or Operations Directors, tend to earn the highest salaries within coordination roles, especially with extensive experience and leadership responsibilities.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a Service Coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Rochester, NY? The most popular types of Service jobs in Rochester, NY are:
What are popular job titles related to Service Coordinator jobs in Rochester, NY? For Service Coordinator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Service Coordinator jobs in Rochester, NY look for? The top searched job categories for Service Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Service Coordinator jobs? Cities near Rochester, NY with the most Service Coordinator job openings:
Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,481 per year, or $22.3 per hour.
Service Coordinator

Service Coordinator

East House

Rochester, NY • On-site

$21 - $21.50/hr

Full-time

Posted 11 days ago

Job description

Job Type
Full-time
Description
Overview:
The Service Coordinator HOPE partners with clients recovering from mental illness, chemical dependency, and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. Working within a person-centered approach, the Service Coordinator teaches essential living skills to support clients in achieving stable, independent living and improving their quality of life.
In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.
Key Responsibilities:
Services That Address Client Goals:
  • Develop individualized Service Plans with clients based on their goals.
  • Manage caseload to coordinate services within the community network.
  • Advocate for clients' mental health, chemical dependency, physical health, financial, legal, career, social supports, and recreational services.
  • Provide transportation as needed and complete necessary referrals.
  • Interact independently with clients in various settings, using knowledge of mental illness and sound judgment.
  • Participate in case reviews to ensure quality services.
  • Maintain knowledge of best practices and community resources through ongoing training and education.

Effective Housing Support Services:
  • Collaborate with clients to locate and maintain affordable housing.
  • Support and advocate in client-landlord relationships.
  • Develop and maintain positive relationships with landlords, neighbors, community groups, referral sources, and service agencies.
  • Facilitate access to housing subsidies, utility assistance, food pantries, and other community resources.

Clients' Benefits and Income Management:
  • Assist clients with benefit applications and recertification.
  • Advocate for appropriate funding sources.
  • Teach budgeting skills to clients.

Coordinated Services to Family Members:
  • Facilitate access to mental health, educational, and social services for clients' dependent children.
  • Promote household self-sufficiency using family development practices.
  • Assist clients in identifying and accessing resources for their children's special needs.
  • Coach parents to participate in school, health, and recreational programs for their children.
  • Provide education and support to clients' families and friends.

Safely Manage Medications (if required):
  • Supervise clients in managing their medications.
  • Adhere to medication policies and procedures.

Documentation Standards:
  • Maintain documentation to standards defined by funders and policies.
  • Meet documentation standards as evidenced by audits and chart reviews.

Reasonable Accommodation
East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.
East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community.
Requirements
Position Qualifications:
Minimum Education & Experience:
  • High School Diploma or equivalent with 4-6 years of paid human service experience, or
  • Associate's degree with 2-4 years of paid human service experience, or
  • Bachelor's degree in a human service-related field with 1-3 years of paid human service experience.

Licensure/Certifications:
  • NYS motor vehicle license, safe driving record, and availability of a personal vehicle for work.

Other Skills/Knowledge/Experience:
  • Effective counseling with culturally diverse individuals with psychiatric and/or chemical dependency issues.
  • Skills in counseling, crisis assessment, and intervention within a psychiatric rehabilitation framework.
  • Goal planning and implementation; effective communication and teamwork with diverse clients and staff.
  • Ability to assess, monitor, and evaluate needs and progress.
  • Basic computer literacy and Microsoft Word skills.
  • Experience using multiple database programs.

Physical/Mental Demands:
  • Frequent sitting, handling objects, using a computer, and verbal/written communication.
  • Occasional lifting up to 30 lbs., walking, standing, and reaching.
  • Finger dexterity, hearing, and visual requirements for computer and document use.
  • Ability to maintain emotional control under stress and travel to client homes.

Working Conditions:
  • Traditional office or household environment.
  • Occasional pressure due to time demands.
  • Occasional travel to other facilities.
  • Weekend and evening availability required.
  • Frequent local travel and client transportation.

Salary Description
$21.00-$21.50

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