ZipRecruiter

Log In

1

Service Coordinator Jobs in Rochester, NY (NOW HIRING)

Cummins-Wagner Co., Inc.

Service Coordinator

Rochester, NY · On-site

$25 - $32/hr

  • Medical

  • Life

  • Retirement

Service Coordinator Salary Range: $25.00-$32.00 per hour Department: Roch Service Location: Rochester, New York Reports To: Service Manager Job Overview: The Service Coordinator fulfills a key role ...

Field Operations

Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

Service Coordinator Have you ever wondered how seamless project coordination drives the success of major fiber and coax construction initiatives? As a Service Coordinator at Spectrum, you will play a ...

Access Elevator

Be Seen First

Service Coordinator

Rochester, NY · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview We're looking for a highly organized, proactive Service Coordinator to join our team. This role is the hub of our service department, coordinating communication between customers ...

Concern Housing

Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Service Coordinator Full-Time/Part-Time Full-Time Location Rochester Ave. Brooklyn, NY Salary Days/Hours Description Concern Housing is seeking a Service Coordinator to be responsible for ...

Concern Housing

Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Service Coordinator Full-Time/Part-Time Full-Time Location Rochester Ave. Brooklyn, NY Salary Days/Hours Description Concern Housing is seeking a Service Coordinator to be responsible for ...

Access Elevator

Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

This role is the hub of our service department, coordinating communication between customers, technicians, and the office to keep our daily operations running smoothly. The ideal candidate thrives in ...

East House

Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

Service Coordinator East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential ...

EAST HOUSE CORPORATION

Service Coordinator

Rochester, NY · On-site

$18 - $27.45/hr

The Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency and/or co-occurring conditions to identify, access, and maintain linkages with ...

Charter Communications

Service Coordinator

Rochester, NY · On-site

$20 - $36.75/hr

As a Service Coordinator at Spectrum, you will play a pivotal role in keeping residential and commercial site surveys and construction projects on track and on schedule. Your attention to detail and ...

Field Operations

Service Coordinator

Rochester, NY · On-site

$20 - $36.75/hr

As a Service Coordinator at Spectrum, you will play a pivotal role in keeping residential and commercial site surveys and construction projects on track and on schedule. Your attention to detail and ...

Patterson Companies

TechEdge Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests. Essential Functions

Pattersoncompanies

TechEdge Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests. Essential Functions

Pattersoncompanies

TechEdge Service Coordinator

Rochester, NY

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests. Essential Functions

Patterson Companies

TechEdge Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests. Essential Functions

East House

Service Coordinator I

Rochester, NY · On-site

$19.50 - $24.75/hr

Service Coordinator East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential ...

next page

Showing results 1-20

All JobsService JobsService Coordinator JobsService Coordinator Jobs in Rochester, NY

Service Coordinator information

See Rochester, NY salary details

$13

$22

$33

How much do service coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service coordinator in Rochester, NY is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.70 per hour, depending on experience, location, and employer.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What are the most commonly searched types of Service jobs in Rochester, NY?

The most popular types of Service jobs in Rochester, NY are:

What are popular job titles related to Service Coordinator jobs in Rochester, NY?

For Service Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Service Coordinator jobs in Rochester, NY look for?

The top searched job categories for Service Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Service Coordinator jobs?

Cities near Rochester, NY with the most Service Coordinator job openings:

Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,460 per year, or $22.3 per hour.

Service Coordinator

Cummins-Wagner Co., Inc.

Rochester, NY • On-site

$25 - $32/hr

Other

Medical, Life, Retirement

Posted 13 days ago

Job description

Join our Team of Employee Owners!
Why work for a company when you can own it?
Siewert Equipment, a Division of Cummins-Wagner, is seeking a Service Coordinator at our Rochester, NY location. Cummins-Wagner Company, Inc. is a 100% Employee Owned company and leader in the distribution of industrial and mechanical equipment.
Job Title: Service Coordinator
Salary Range: $25.00-$32.00 per hour
Department: Roch Service
Location: Rochester, New York
Reports To: Service Manager
Job Overview:
The Service Coordinator fulfills a key role in a dynamic work environment to include service call reception, quotation preparation, service scheduling & support, order entry, warranty coordination, and various other administrative functions. This position requires a motivated professional with a high degree of computer proficiency and administrative skills with the technical aptitude to learn and support many aspects of our Service & Repair business. Essential characteristics include excellent customer service skills, teamwork, attention to detail, and the ability to balance priorities and adapt to changing circumstances.
Our most successful Service Coordinators:
  • Possesses superior communication and organizational skills
  • Exhibit goal-oriented behaviors and time management principles
  • Apply extensive attention to detail to all tasks
  • Exude a customer-focused attitude
  • Have the ability to resolve problems as they arise
  • Possesses proficiency in basic math
  • Possesses mechanical aptitude
  • Experience and proficiency using Windows-based programs
  • Have 5 years of related experience preferred*
  • Experience with mechanical equipment sales preferred*
  • Possess a High School Diploma, or equivalent
  • Must be able to pass background and reference checks, as well as a drug test
Scope of Responsibility
  • Telephone & email reception
  • Preparation of equipment, receipt acknowledgments, and quotations for technical services. Maintain service calendar and assist supervisors with service scheduling
  • Timely preparation of job folders with proper documentation
  • Arrange prepaid hotel accommodations for overnight travel
  • Service order entry, parts purchasing, and related functions
  • Dispatch & collect electronic work tickets to/from field service personnel
  • Preparation of comprehensive inspection and repair reports for service & RSG
  • Invoice & Process service jobs and warranty claims
  • Warranty coordination and claim processing with OEM's
  • Oversee Planned Service Agreement proposals, renewals, and scheduling
  • Facilitate credit card purchases and submit receipts to corporate accounting
  • Shop Supplies inventory support & replenishment
  • Organized filing of paper and electronic service records
  • Coordinating employee training and maintaining department training and certification records
  • Provide technical telephone support to customers & coworkers (including reasonable after-hours support)
  • Diffusing and resolving customer concerns and complaints
  • Perform all other duties as assigned
Cummins-Wagner Competitive benefits package:
  • Employee Stock Ownership Program
  • Bonus Program
  • Tuition and Certification Fee Assistance
  • 401k Match
  • Flexible Spending Account
  • Comprehensive Health Insurance
  • Life Insurance
  • Short & Long-Term Disability Insurance

Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985.
Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!
*As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org.
Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.

Apply