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Senior Service Jobs in Rochester, NY (NOW HIRING)

NexCore

HVAC Senior Service Technician

Rochester, NY · On-site

$30 - $42/hr

HVAC Senior Service Technician Department: HVAC Employment Type: Full Time Location: Rochester, NY Compensation: $30.00 - $42.00 / hour Description We are seeking an experienced HVAC Senior Service ...

NexCore

HVAC Senior Service Technician

Rochester, NY · On-site

$30 - $42/hr

We are seeking an experienced HVAC Senior Service Technician to join our growing team. This role is ideal for a highly skilled technician who takes pride in diagnosing, repairing, and maintaining HVA ...

NexCore

HVAC Senior Service Technician

Rochester, NY

$30 - $42/hr

We are seeking an experienced HVAC Senior Service Technician to join our growing team. This role is ideal for a highly skilled technician who takes pride in diagnosing, repairing, and maintaining HVA ...

Miele

Senior Installer

Hilton, NY · On-site

It takes more than offering average products, run-of-the-mill service or short-sighted actions. It ... As a Senior Installer, you'll combine hands-on technical expertise with leadership responsibilities ...

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Showing results 1-20

All JobsService JobsSenior Service JobsSenior Service Jobs in Rochester, NY

Senior Service information

See Rochester, NY salary details

$24.7K

$79.2K

$161.3K

How much do senior service jobs pay per year?

As of Jun 11, 2026, the average yearly pay for senior service in Rochester, NY is $79,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $101,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Senior Service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What type of jobs are best for seniors?

Senior Service roles often include positions such as customer service representatives, administrative assistants, or retail associates, which typically require good communication skills and patience. These jobs often offer flexible hours and do not require heavy physical labor, making them suitable for many seniors seeking part-time or less demanding work.

What are the key skills and qualifications needed to thrive as a Senior Service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

Is it hard for a 62 year old to get a job?

For a senior in a service role, age can present challenges such as age discrimination, but many employers value experience, reliability, and strong customer service skills. Staying current with industry certifications and demonstrating adaptability can improve job prospects for older applicants.

What jobs pay $10,000 a month without a degree?

Senior Service roles typically do not pay $10,000 a month without specialized skills or extensive experience. High-paying jobs that can reach this level without a degree often include sales, real estate, certain tech roles like software development, or entrepreneurship, which rely on skills, certifications, or business acumen rather than formal education.

What is a Senior Service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

Where do 70 year olds work?

Senior Service roles often include positions such as consulting, mentoring, or part-time work in retail, customer service, or administrative support. Many older adults choose flexible or part-time jobs that match their skills and interests, often requiring minimal physical strain and offering opportunities for social engagement.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What are the most commonly searched types of Service jobs in Rochester, NY? The most popular types of Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Senior Service jobs? Cities near Rochester, NY with the most Senior Service job openings:
Senior Service jobs near you
Infographic showing various Senior Service job openings in Rochester, NY as of June 2026, with employment types broken down into 3% As Needed, 78% Full Time, 15% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $79,217 per year, or $38.1 per hour.
Senior Service Technician

Senior Service Technician

Hawn Heating & Air Conditioning, Inc.

Rochester, NY

$25 - $41/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

The Senior Service Technician reports to the Service Manager, and is responsible for performing a wide range of HVACR servicing jobs for commercial, and residential customers.
Benefits
  • Paid Training
  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation
  • Year-Round Work
  • Spiffs, Rewards, & Employee Contests

Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job. Representative duties include:
  • Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales.
  • Leading by example an ad hoc service team in the timely, efficient, and profitable accomplishment of an assigned job or task.
  • Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required.
  • Training Service Department and other Hawn Heating & Air Conditioning, Inc. employees on service-related subjects, including call-back prevention, servicing tips, and equipment protocols.
  • Conducting quality control inspections of Hawn Heating & Air Conditioning, Inc. service jobs, monitoring the technical progress of newly assigned service employees, including start-up oversight.
  • Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts.
  • Developing lead referrals for Hawn Heating & Air Conditioning, Inc. sales staff.
  • Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned.
  • Assisting the Service Manager with administration, dispatching, and on-site evaluation work.
  • Performing related duties as directed by the Service Manager.

Job Qualifications:
  • High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
  • Five or more years of successful and full-time HVACR experience, either as a commercial service or commercial installation technician.
  • Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all Hawn Heating & Air Conditioning, Inc. employees.
  • Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in (state).
  • Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
  • Current (state) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Hawn Heating & Air Conditioning, Inc. insurance carrier
  • Interest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, sales of unit replacements, add-on units, IAQ services, and service contracts.
  • Ability to work under pressure of time, non-standard schedule, supervision considerations, weather, customer needs, and backlog constraints.