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Field Service Coordinator Jobs in Rochester, NY (NOW HIRING)

Field Operations

Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

Service Coordinator Have you ever wondered how seamless project coordination drives the success of major fiber and coax construction initiatives? As a Service Coordinator at Spectrum, you will play a ...

Field Operations

Service Coordinator

Rochester, NY · On-site

$20 - $36.75/hr

As a Service Coordinator at Spectrum, you will play a pivotal role in keeping residential and commercial site surveys and construction projects on track and on schedule. Your attention to detail and ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions ... Hand/eye coordination required. Function vision and hearing required. Physical Demands Sales ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions ... Hand/eye coordination required. Function vision and hearing required. Physical Demands Sales ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions ... Hand/eye coordination required. Function vision and hearing required. Physical Demands Sales ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions ... Hand/eye coordination required. Function vision and hearing required. Physical Demands Sales ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions ... Hand/eye coordination required. Function vision and hearing required. Physical Demands Sales ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions ... Hand/eye coordination required. Function vision and hearing required. Physical Demands Sales ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions ... Hand/eye coordination required. Function vision and hearing required. Physical Demands Sales ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions ... Hand/eye coordination required. Function vision and hearing required. Physical Demands Sales ...

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Field Service Coordinator information

See Rochester, NY salary details

$14

$24

$44

How much do field service coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for field service coordinator in Rochester, NY is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.26 per hour, depending on experience, location, and employer.

What is a field service coordinator?

A field service coordinator organizes the activities of technical service technicians that are working on site. As a field service coordinator, your job duties include dispatching personnel to the customer’s job site, communicating with clients, and providing guidance to the field service techs. The qualifications to become a field service coordinator include an associate degree in a field related to the type of technical services being provided and industry experience.

What are the key skills and qualifications needed to thrive as a field service coordinator?

To thrive as a Field Service Coordinator, you need strong organizational abilities, problem-solving skills, and experience in scheduling or logistics, often supported by a relevant associate's or bachelor's degree. Familiarity with field service management software, ERP systems, and proficiency in Microsoft Office are typically required, and some roles may prefer certifications in project management. Excellent communication, multitasking, and customer service skills help you coordinate effectively between field teams and clients while handling shifting priorities. These skills ensure smooth operations, high customer satisfaction, and efficient management of field service activities.

How does a field service coordinator typically interact with field technicians and clients during a service project?

A Field Service Coordinator acts as the main point of contact between field technicians and clients, ensuring that service requests are clearly communicated and scheduled efficiently. They coordinate logistics, provide technicians with necessary information or resources, and keep clients updated on progress or any changes. Regular communication, problem-solving, and the ability to quickly address unforeseen issues are key aspects of the role. This collaborative approach helps maintain service quality and client satisfaction throughout the project lifecycle.

What is the difference between Field Service Coordinator vs Field Service Technician?

AspectField Service CoordinatorField Service Technician
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; technical certifications often preferred
Work EnvironmentOffice-based with field coordination tasksPrimarily in the field performing repairs and installations
Employer & Industry UsageUsed across industries like HVAC, telecom, and utilities for scheduling and coordinationHands-on technical work in similar industries
Common Search & ComparisonOften compared for roles involving scheduling and customer communicationCompared for technical skills and fieldwork responsibilities

The main difference is that a Field Service Coordinator manages scheduling, customer communication, and coordination, while a Field Service Technician performs the hands-on technical work in the field. Both roles are essential in service industries, but they focus on different aspects of service delivery.

More about Field Service Coordinator jobs

What are the most commonly searched types of Field Service jobs in Rochester, NY?

The most popular types of Field Service jobs in Rochester, NY are:

What are popular job titles related to Field Service Coordinator jobs in Rochester, NY?

For Field Service Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Field Service Coordinator jobs in Rochester, NY look for?

The top searched job categories for Field Service Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Field Service Coordinator jobs?

Cities near Rochester, NY with the most Field Service Coordinator job openings:

Field Service Coordinator jobs near you
Infographic showing various Field Service Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,143 per year, or $24.6 per hour.

Service Coordinator

Field Operations

Rochester, NY • On-site

$19.50 - $24.75/hr

Other

Posted 8 days ago

Job description

Service Coordinator

Have you ever wondered how seamless project coordination drives the success of major fiber and coax construction initiatives? As a Service Coordinator at Spectrum, you will play a pivotal role in keeping residential and commercial site surveys and construction projects on track and on schedule. Your attention to detail and proactive communication will ensure projects move forward smoothly, directly impacting Spectrum's ability to deliver reliable services.

Responsibilities

How You'll Make an Impact

  • Coordinate and track site surveys and construction project status for residential and commercial fiber and coax installations
  • Support the permitting process by serving as a subject matter expert and maintaining accurate reporting for permits
  • Schedule and monitor construction referrals to ensure timely completion
  • Respond to, route, and track requests and updates related to construction projects
  • Maintain construction management tools with current project statuses and notes
  • Monitor and report on required pole transfer activities
  • Adhere to applicable local, state and federal regulations and Spectrum policies

Working Conditions

  • Office environment
  • 24x7, fast paced environment
Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education

  • High School Diploma or equivalent work experience
  • Continuing education coursework in project administration or equivalent experience

Experience

  • 2+ years demonstrated communication skills
  • 2+ years project coordination experience
  • Experience with computer programs such as Microsoft Office and other industry-related software

Skills

  • Ability to read, write, speak and understand English
  • Ability to analyze and interpret data
  • Ability to work independently
  • Ability to handle multiple projects and tasks within established timelines
  • Ability to interpret instructions in written, oral, diagram or schedule form
  • Ability to make decisions and solve problems under pressure
  • Ability to prioritize and organize effectively
  • Ability to reach with hands and arms, bend, talk, hear and use a computer
  • Proficient with office equipment including computer, telephone, copier, fax, calculator and stapler
  • Knowledge of Spectrum products and services

Preferred Qualifications

Education

  • Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

Apply