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On Call Coordinator Jobs in Rochester, NY (NOW HIRING)

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On Call Coordinator information

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$10

$23

$43

How much do on call coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for on call coordinator in Rochester, NY is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.62 per hour, depending on experience, location, and employer.

What does an On Call Coordinator do?

An On Call Coordinator is responsible for managing after-hours scheduling, handling urgent client or employee concerns, and ensuring smooth communication between staff and management. They coordinate shift coverage, respond to emergency calls, and address any immediate business needs. This role is common in industries like healthcare, home care, and customer service, where 24/7 support is required. Strong organizational and problem-solving skills are essential for success in this position.

What does a typical shift or day look like for an On Call Coordinator?

A typical shift for an On Call Coordinator involves responding promptly to scheduling requests or emergencies, monitoring open shifts, and ensuring critical staffing coverage by communicating with employees and supervisors. You may coordinate last-minute changes, handle urgent client or staff concerns, and document all adjustments in scheduling systems. The role often requires multitasking, prioritizing competing demands, and maintaining accurate records after hours or on weekends. It's a dynamic position that relies on quick thinking and strong people skills to keep operations running smoothly outside of standard office hours.

What are the key skills and qualifications needed to thrive in the On Call Coordinator position, and why are they important?

To thrive as an On Call Coordinator, you need excellent organizational skills, attention to detail, and typically a background in scheduling or administrative support. Familiarity with scheduling software, customer relationship management (CRM) systems, and sometimes HIPAA compliance (in healthcare settings) is advantageous. Outstanding communication, problem-solving abilities, and the capacity to stay calm under pressure help set top candidates apart. These skills ensure effective coordination of staff coverage, prompt response to urgent needs, and smooth operations during non-standard hours.

What is the role of an On Call Coordinator?

An On Call Coordinator is responsible for managing and scheduling staff to be available outside regular working hours to handle urgent issues or emergencies. They coordinate communication between teams, ensure coverage, and may use scheduling tools or communication systems to respond promptly to on-call needs.

What are popular job titles related to On Call Coordinator jobs in Rochester, NY?

For On Call Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching On Call Coordinator jobs in Rochester, NY look for?

The top searched job categories for On Call Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for On Call Coordinator jobs?

Cities near Rochester, NY with the most On Call Coordinator job openings:

On Call Coordinator jobs near you
Infographic showing various On Call Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 15% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,857 per year, or $23 per hour.

Staffing Coordinator

Always Compassionate Home Care

Rochester, NY • On-site

$58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job description:
Job Title: Staffing Coordinator
Pay: From $58,000.00 per year
Company: Always Compassionate Health
Location: Rochester, New York
About Us:
Always Compassionate Health provides the highest quality of community home-based services, combining compassion and innovation to enhance each patient's quality of life. We bring together some of the top home health agencies in New York and serve thousands of clients daily with strategically placed offices across the state.
Position Overview:
Always Compassionate Health is seeking a Staffing Coordinator to join our coordination team. This role is critical in ensuring the delivery of compassionate care to our clients by collaborating with caregivers and ensuring their schedules align with patient needs. The ideal candidate will have experience in home care and possess strong organizational, communication, and problem-solving skills.
Key Responsibilities:
  • Scheduling and Coordination: Manage staffing according to patient schedules and care needs. Work closely with caregivers to ensure timely and effective care delivery.
  • Communication: Serve as the main point of contact for caregivers, clients, and families. Effectively communicate schedule changes and service issues.
  • Collaboration: Work closely with recruitment to address staffing challenges, especially in hard-to-reach areas.
  • Documentation: Maintain accurate records of staff schedules, changes in client status, complaints, and incidents. Keep a daily staff/call log.
  • Follow-Up: Ensure continuous communication with clients and families regarding care and service updates. Follow up on any concerns or issues.
  • On-Call Responsibilities: Be available after hours, including weekends, for urgent staffing needs and issues.

Qualifications:
  • Experience: 3-5 years of experience in home care settings.
  • Knowledge: Familiarity with NYS Department of Health healthcare operations.
  • Skills: Strong organizational and time-management skills. Ability to multi-task and work in a fast-paced environment.
  • Communication: Excellent interpersonal and communication skills.
  • Technology: Proficient with smartphones, tablets, laptops, and other devices.
  • Customer Service: Background in customer service and attention to detail with problem-solving capabilities.

Requirements:
  • Ability to document and communicate staff assignments and changes to supervisors and relevant parties.
  • Ability to manage staffing needs efficiently and with attention to the care needs of patients.
  • Ability to work after hours and weekends on a rotating on-call basis.
  • Bachelor's degree preferred.

Benefits:
  • 401(k)
  • Health Insurance
  • Dental/Vision Coverage
  • Aflac
  • Paid Time Off

To Apply:
Please submit your application through our online portal or reach out to our HR Department for assistance during the application process.
We look forward to welcoming a compassionate and skilled Staffing Coordinator to our team!
Job Type: Full-time
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:
  • 8 hour shift
  • Monday to Friday

Work Location: In person
Equal Opportunity Employer Statement:
Always Compassionate Health is an equal opportunity employer and prohibits discrimination or harassment of any kind. We make every reasonable effort to accommodate applicants and employees with disabilities in compliance with federal, state, and local laws.
CORPWKD
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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