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Client Services Coordinator Jobs in Rochester, NY

TransPerfect

Client Services Associate

Rochester, NY · On-site

What You Will Be Doing The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all ...

East House

Service Coordinator

Rochester, NY · On-site

$19.50 - $24.75/hr

... of client services. · Support client access to housing, including landlord relations, lease ... agency coordination. · Promote family well-being through school, recreation, and healthcare ...

Banfield

Part-Time Client Service Coordinator

Webster, NY · On-site

$16.50 - $21.50/hr

... services and route the flow of clients and pets to ensure superior client care and maximum ... coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a ...

East House

Service Coordinator I

Rochester, NY · On-site

$19.50 - $24.75/hr

... of client services. · Support client access to housing, including landlord relations, lease ... agency coordination. · Promote family well-being through school, recreation, and healthcare ...

EAST HOUSE CORPORATION

Service Coordinator

Rochester, NY · On-site

$18 - $27.45/hr

... of client services. · Support client access to housing, including landlord relations, lease ... agency coordination. · Promote family well-being through school, recreation, and healthcare ...

East House

Bilingual Service Coordinator

Rochester, NY · On-site

$19.75 - $26.25/hr

Participate in case reviews and planning to ensure quality and stability of client services ... agency coordination. * Promote family well-being through school, recreation, and healthcare ...

Banfield

Full Time Client Service Coordinator

Webster, NY · On-site

$16.50 - $21.50/hr

... services and route the flow of clients and pets to ensure superior client care and maximum ... coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a ...

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Client Services Coordinator information

See Rochester, NY salary details

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How much do client services coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client services coordinator in Rochester, NY is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.70 per hour, depending on experience, location, and employer.

How does a client services coordinator typically collaborate with other departments to ensure client satisfaction?

A Client Services Coordinator frequently works cross-functionally, acting as a liaison between clients and various internal teams such as sales, marketing, and operations. They communicate client needs, track deliverables, and help resolve any issues that arise, ensuring that all stakeholders are aligned. This collaboration requires proactive communication, strong organizational skills, and the ability to prioritize tasks, all of which contribute to providing seamless service and building long-term client relationships.

What skills and qualifications are needed to thrive as a client services coordinator?

To thrive as a Client Services Coordinator, you need strong organizational abilities, customer service expertise, and proficiency in business communication, often supported by a bachelor's degree or relevant experience. Familiarity with client relationship management (CRM) software, scheduling platforms, and office productivity tools is typically required. Excellent interpersonal skills, problem-solving abilities, and attention to detail help you build trust and efficiently manage client needs. These skills ensure smooth client interactions, high satisfaction rates, and effective coordination within teams.

What does a client services coordinator do?

A Client Services Coordinator acts as the main point of contact between clients and a company, ensuring that client needs are addressed promptly and effectively. Their responsibilities typically include managing client accounts, scheduling meetings, resolving issues, and facilitating communication between clients and internal teams. They play a key role in maintaining strong client relationships and ensuring overall customer satisfaction. The job also often involves administrative tasks such as preparing reports, handling documentation, and tracking client feedback.
What are the most commonly searched types of Client Services jobs in Rochester, NY? The most popular types of Client Services jobs in Rochester, NY are:
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What job categories do people searching Client Services Coordinator jobs in Rochester, NY look for? The top searched job categories for Client Services Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Services Coordinator jobs? Cities near Rochester, NY with the most Client Services Coordinator job openings:
Client Services Coordinator jobs near you
Infographic showing various Client Services Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,460 per year, or $22.3 per hour.

Client Services Associate

Semantix

Rochester, NY

Full-time

Re-posted 11 days ago

Job description

TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Overview

We're looking for aClient Services Associateto join our team! In this role, you'll be the main point of contact for clients, working closely with our Production team to make sure projects run smoothly from start to finish. You'll help coordinate new projects, manage preflight tasks, enter key details into internal systems, and ensure everything is ready for production.

Description

  • Respond to client requests for new project initiatives through our centralized technology

  • Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests

  • Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion

  • Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team

  • Where applicable, initiate some project specifics to set the production team/individual project up for success

  • Take a proactive role in learning about clients' industry, business needs and company culture, educating the project team, and providing a high level of service

  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables

  • Serve as the central point of contact for and liaison between external client contact and internal production staff

  • Set and fulfill client expectations

  • Comply with all ISO regulations, processes and procedures

  • Potentially troubleshoot problem projects

  • Understand and abide by individual project instructions and effectively communicate to the production team

  • Investigate client complaints where applicable

  • Discuss issues with clients and production staff and creatively problem solve to alleviate issues

  • Complete any other tasks that are deemed appropriate for the role as assigned by a manager/supervisor

What we offer:

  • Equal opportunities within an environment that celebrates diversity.

  • Possibility to collaborate with the managers and colleagues from different, international locations.

  • Friendly working environment.

  • Opportunities to learn and grow within the Company.

Required Experience and Qualifications:

  • Minimum Bachelor's degree or its equivalent

  • Experience in customer service

  • Experience building relationships with clients and co-workers

Desired Skills and Experience:

  • Knowledge of a second language

  • Experience coordinating projects and assignment of resources

Apply