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Community Health Coordinator Jobs in Rochester, NY

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Community Health Coordinator information

See Rochester, NY salary details

$31.6K

$50.1K

$82.9K

How much do community health coordinator jobs pay per year?

As of Aug 8, 2026, the average yearly pay for community health coordinator in Rochester, NY is $50,141.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $55,800.00 per year, depending on experience, location, and employer.

What is the difference between Community Health Coordinator vs Community Health Worker?

AspectCommunity Health CoordinatorCommunity Health Worker
CredentialsTypically requires a bachelor's degree in public health, health education, or related fieldOften requires a high school diploma or equivalent; some roles may need certification
Work EnvironmentCoordinates programs, manages outreach efforts, and collaborates with healthcare providersProvides direct community outreach, education, and support to clients
Employer & IndustryHospitals, public health departments, NGOsCommunity clinics, public health agencies, non-profits

While both roles focus on community health, Community Health Coordinators typically oversee programs and coordinate efforts, requiring more formal education. Community Health Workers engage directly with community members, often with less formal education but essential for outreach and support.

What are some common challenges community health coordinators face when implementing new health programs?

Community Health Coordinators often encounter challenges such as limited resources, diverse community needs, and varying levels of engagement from stakeholders. Building trust with community members and aligning program initiatives with local cultural values can require patience and adaptability. Successfully navigating these challenges typically involves strong communication skills, creative problem-solving, and effective collaboration with healthcare providers, local leaders, and advocacy groups.

What are the key skills and qualifications needed to thrive as a community health coordinator?

To thrive as a Community Health Coordinator, you need a background in public health or related fields, strong organizational skills, and experience in community outreach or program management. Familiarity with data collection tools, health education platforms, and sometimes certifications like CHES (Certified Health Education Specialist) are valuable. Exceptional interpersonal communication, cultural competence, and problem-solving abilities help build trust and effectively engage diverse communities. These skills are crucial for designing impactful programs, improving public health outcomes, and ensuring resources reach those most in need.
What are the most commonly searched types of Community Health jobs in Rochester, NY? The most popular types of Community Health jobs in Rochester, NY are:
What job categories do people searching Community Health Coordinator jobs in Rochester, NY look for? The top searched job categories for Community Health Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Community Health Coordinator jobs? Cities near Rochester, NY with the most Community Health Coordinator job openings:
Community Health Coordinator jobs near you
Infographic showing various Community Health Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,141 per year, or $24.1 per hour.

Community Health Worker- Coordinator

Ibero American Action League

Rochester, NY • On-site

$25/hr

Full-time

Posted 22 days ago

Job description

Job Type
Full-time
Description
Summary
The Community Health Worker Coordinator provides day-to-day oversight, coaching, and operational support to the Community Health Worker- Navigator team. This role ensures that all screening, eligibility, referral, and documentation processes are completed in accordance with Medicaid, Social Care Network (SCN), and agency standards. The coordinator monitors performance metrics, conducts quality assurance checks, provides training, assists in troubleshooting cases, and supports program workflow development. This position plays a critical role in ensuring Navigators deliver high-quality, compliant services that lead to timely connection to Enhanced Care Management. The coordinator serves as a subject matter expert for HRSN Screenings, Eligibility Assessments, consent procedures, referral guidelines, and Medicaid-billable documentation requirements.
Essential Duties and Responsibilities
  • Provide daily oversight and guidance to CHW-Navigators to ensure accurate and timely completion of HRSN screenings, outreach attempts, and eligibility assessments.
  • Conduct weekly check-ins and group huddles to address workflow challenges, training needs, and caseload management.
  • Review staff performance metrics, including screenings completed, outreach attempts, referrals made, and monthly units billed.
  • Support onboarding and ongoing training of new staff on SCN platform use, documentation standards, customer service expectations, and Medicaid compliance.
  • Ensure Navigators consistently adhere to informed consent, confidentiality, and HIPAA requirements.

Quality Assurance & Compliance
  • Perform regular audits of submitted screenings, eligibility assessments, and referral documentation to ensure accuracy, completeness, and Medicaid compliance.
  • Verify that consent is properly obtained, recorded, and uploaded before any billable activity occurs.
  • Monitor re-screening justification to ensure alignment with program policy (e.g., hospitalization, major life events).
  • Track errors, identify trends, and develop corrective action plans or refresher training as needed.
  • Collaborate with CRC Program Director and agency leadership on compliance findings and continuous improvement strategies.

Operational Workflow & Coordination
  • Manage Navigator coverage schedules to ensure timely handling of referrals, screenings, and community events.
  • Oversee the required outreach protocol (3 outreach attempts within 5 business days) and assist Navigators with hard-to-reach member cases.
  • Serve as an escalation point for cases involving complex needs, sensitive disclosures, or urgent social needs.
  • Support program data entry workflows, troubleshoot platform issues, and coordinate with SCN/FindHelp vendor support when needed.
  • Ensure cases are properly closed, transitioned, or referred to Enhanced Services

Data, Reporting & Billing
  • Compile monthly and quarterly reports, including screenings completed, referral volume, navigation outcomes, and units billed.
  • Monitor fee schedule compliance and ensure Navigators submit accurate units for reimbursement.
  • Track team performance toward program goals, grant deliverables, and funder benchmarks.
  • Provide the Program Director with data insights to support contract reporting, audits, and quality reviews.

Community Engagement & Partnership Support
  • Assist in maintaining strong relationships with Enhanced Care Management providers, community partners, and health systems.
  • Coordinate Navigator participation in outreach events, health/resource fairs, and community screenings.
  • Support the team in connecting members to internal IAAL programs and external community resources.

Requirements
Qualifications
  • GED or Associates Degree in Human Services or related field
  • Minimum of three (3) years of experience in community health, case management, or care coordination.
  • At least one (1) year of experience in leadership, coordinator, or supervisory role preferred.
  • Bilingual (English/Spanish) strongly preferred.
  • Able to provide own transportation and have a valid good standing NYS driver's license
  • Strong organizational, documentation, and data management skills.
  • Knowledge of Medicaid, HRSN screening, or care management workflows preferred.
  • Demonstrated ability to lead and motivate staff while maintaining professionalism and empathy.

Core Competencies
  • Leadership & Coaching: Provides guidance and support to staff.
  • Quality & Accuracy: Ensures compliance with Medicaid-billable documentation and SCN standards.
  • Workflow Oversight: Maintains efficient team operations and timely referral response.
  • Member-Centered Approach: Ensures Navigators deliver compassionate, professional services.
  • Confidentiality: Strict adherence to HIPAA and agency privacy standards.

Physical Demands:
The position does require occasional standing, squatting, lifting of up to approximately 10 lbs. and frequent sitting.
By Signing below I have received, read, understand and will comply with the above job description:
Employee Signature: Date:
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Salary Description
$25

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