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Field Service Coordinator Jobs in Rochester, NY (NOW HIRING)

Service Experts

Service Technician II

Rochester, NY · On-site

Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: * Works ... Calls Sales and Service Coordinator with specifics on replacement product sales leads generated ...

Service Experts

Service Technician III

Rochester, NY

Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: * Works ... Calls Sales and Service Coordinator with specifics on replacement product sales leads generated ...

Posted today

Service Experts

Service Technician II

Rochester, NY · On-site

Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: * Works ... Calls Sales and Service Coordinator with specifics on replacement product sales leads generated ...

Cintas

Customer Experience Coordinator

Rochester, NY · On-site

$19.25 - $24.25/hr

Manage workload of assigned field technicians based on available work, the knowledge and skill set ... Responsible for clearly and concisely gathering information from Service Managers and technicians ...

Cintas

Customer Experience Coordinator

Rochester, NY · On-site

$19.25 - $24.25/hr

Manage workload of assigned field technicians based on available work, the knowledge and skill set ... Responsible for clearly and concisely gathering information from Service Managers and technicians ...

Pierson Wireless Corp.

Project Foreman

Rochester, NY · On-site

Management of installation teams and field service engineering teams. Familiar with, or willing to ... Coordinates installations with the Customer. * Ensures all materials necessary for installation are ...

Greenlight Networks

Office Coordinator

Rochester, NY · On-site

$22 - $27/hr

... Field Services, to ensure seamless communication and support. Assist customers through multiple ... As our Office Coordinator, you'll have the opportunity to build relationships, collaborate with ...

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Field Service Coordinator information

See Rochester, NY salary details

$14

$24

$44

How much do field service coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for field service coordinator in Rochester, NY is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.26 per hour, depending on experience, location, and employer.

What is a field service coordinator?

A field service coordinator organizes the activities of technical service technicians that are working on site. As a field service coordinator, your job duties include dispatching personnel to the customer’s job site, communicating with clients, and providing guidance to the field service techs. The qualifications to become a field service coordinator include an associate degree in a field related to the type of technical services being provided and industry experience.

What are the key skills and qualifications needed to thrive as a field service coordinator?

To thrive as a Field Service Coordinator, you need strong organizational abilities, problem-solving skills, and experience in scheduling or logistics, often supported by a relevant associate's or bachelor's degree. Familiarity with field service management software, ERP systems, and proficiency in Microsoft Office are typically required, and some roles may prefer certifications in project management. Excellent communication, multitasking, and customer service skills help you coordinate effectively between field teams and clients while handling shifting priorities. These skills ensure smooth operations, high customer satisfaction, and efficient management of field service activities.

How does a field service coordinator typically interact with field technicians and clients during a service project?

A Field Service Coordinator acts as the main point of contact between field technicians and clients, ensuring that service requests are clearly communicated and scheduled efficiently. They coordinate logistics, provide technicians with necessary information or resources, and keep clients updated on progress or any changes. Regular communication, problem-solving, and the ability to quickly address unforeseen issues are key aspects of the role. This collaborative approach helps maintain service quality and client satisfaction throughout the project lifecycle.

What is the difference between Field Service Coordinator vs Field Service Technician?

AspectField Service CoordinatorField Service Technician
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; technical certifications often preferred
Work EnvironmentOffice-based with field coordination tasksPrimarily in the field performing repairs and installations
Employer & Industry UsageUsed across industries like HVAC, telecom, and utilities for scheduling and coordinationHands-on technical work in similar industries
Common Search & ComparisonOften compared for roles involving scheduling and customer communicationCompared for technical skills and fieldwork responsibilities

The main difference is that a Field Service Coordinator manages scheduling, customer communication, and coordination, while a Field Service Technician performs the hands-on technical work in the field. Both roles are essential in service industries, but they focus on different aspects of service delivery.

More about Field Service Coordinator jobs

What are the most commonly searched types of Field Service jobs in Rochester, NY?

The most popular types of Field Service jobs in Rochester, NY are:

What are popular job titles related to Field Service Coordinator jobs in Rochester, NY?

For Field Service Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Field Service Coordinator jobs in Rochester, NY look for?

The top searched job categories for Field Service Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Field Service Coordinator jobs?

Cities near Rochester, NY with the most Field Service Coordinator job openings:

Field Service Coordinator jobs near you
Infographic showing various Field Service Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,143 per year, or $24.6 per hour.

Social Care Network Housing Care Coordinator

Finger Lakes Area Counseling and Recovery Agency

Clifton Springs, NY • On-site

$20/hr

Full-time

Re-posted 15 days ago

Job description

Job Summary: The Social Care Network (SCN) Housing Care Coordinator is responsible for coordinating housing-related services for individuals with identified health-related social needs (HRSNs), particularly those experiencing or at risk of housing instability. This role conducts screenings and housing assessments, develops housing-focused service plans, and connects individuals to housing resources, community-based services, and SCN-funded supports. Working collaboratively with healthcare providers, landlords, and community partners, the Coordinator ensures timely, person-centered, and coordinated services that promote housing stability and improved health outcomes.
Duties:
  1. Provide outreach, screenings, and short-term housing support to connect clients with resources, coordinate services, and ensure follow-through while helping them achieve stability and access critical care and social services.
  2. Conduct progressive outreach and re-engagement activities to the loss to care clients
  3. Conduct standardized screenings to identify unmet needs, including housing, food, and transportation challenges.
  4. Provide short-term housing supports, including assistance with rent and utilities, while guiding clients toward long-term housing solutions.
  5. Lead outreach efforts to engage new clients and expand SCN screening reach.
  6. Connect clients with community resources and ensure follow-through through consistent service tracking.
  7. Deliver Housing Support services for clients with complex health and social needs, integrating behavioral health, medical, and social supports.
  8. Coordinate transportation services so clients can access healthcare, employment, and social services without barriers.
  9. Maintain accurate, timely documentation of client interactions, referrals, and progress toward goals.
  10. Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors. Demonstrates the ability to be flexible and cooperative
  11. Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA
  12. Participate in general, staff, in-service and supervisory meetings held by the Agency
  13. Perform other duties and functions as directed

Minimum Qualifications: High School Diploma or equivalent required. An Associate's Degree in Human Services, Health, or a related field is preferred, along with a minimum of two (2) years of relevant experience in health, behavioral health, housing, or human services. Candidates should demonstrate knowledge of community resources, housing systems, recovery supports, and social services. Experience working with individuals with substance use disorders, mental health diagnoses, and/or chronic medical conditions is preferred. Familiarity with Social Determinants of Health (SDOH) and Health-Related Social Needs (HRSN) is strongly preferred. A valid New York State Driver's License and reliable transportation are required.
Other Skills/Knowledge and Experience
  1. Excellent written and verbal communication skills.
  2. Experience in social services, housing navigation, case management, or care coordination.
  3. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers.
  4. Knowledge of community resources, housing programs, and social service systems.
  5. Ability to multi-task, have good problem solving & time management skills.
  6. Ability to maintain professional boundaries while providing client-centered support.
  7. Strong organizational skills.
  8. Excellent Computer skills
  9. Valid driver's license and reliable personal transportation.

Personal Qualities:
Subscribes to person centered strength based philosophy of care, engages well with others, excellent communication skills, ability to work in a large team atmosphere.

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