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Job Description:
Job Title: Installation Quality Specialist
Operating Company: Environmental Solutions Group - 3rd Eye
Location: Remote
Reports To: Sr Manager, Installations, 3rd Eye
Department: Installations
Calling All Field Service Technicians Looking for a New Challenge!
POSTION SUMMARY:
The Installation Quality Specialist is responsible for performing post-installation quality assessments of 3rd Eye products, including onboard computers, external cameras, monitors, radar systems, and vehicle cabling. This role ensures installation accuracy, functionality, and adherence to company standards by evaluating completed installations and providing detailed feedback to Project Managers and field technicians.
This position also supports continuous improvement by identifying installation gaps, recommending process enhancements, and occasionally visiting customer sites within the waste and recycling industry to promote and maintain high-quality installation practices across 3rd Eye partners.
ESSENTIAL JOB FUNCTIONS INCLUDE:

• Post-Installation Quality Assessments - Execute thorough on-site and remote evaluations of 3rd Eye digital installations (onboard computers, external cameras, monitors, radar systems, and vehicle cabling) to verify accuracy, functionality, and adherence to company standards.

• Deficiency Reporting & Corrective Action - Document installation gaps and deliver clear, actionable deficiency reports to Project Managers and field technicians to drive timely resolution.

• Process & Audit Documentation - Develop, document, and maintain installation procedures and quality audit standards that improve consistency and accuracy across the 3rd Eye partner network.

• Data-Driven Quality Reporting - Compile periodic reports analyzing field data, summarizing performance against quality standards, and surfacing trends to inform process improvements.

• Cross-Functional Collaboration & Customer Engagement - Partner with internal teams and visit customer sites within the waste and recycling industry to reinforce installation best practices and represent the brand professionally.

• Conduct visual inspections of products and installations at various stages to ensure reliability and compliance.

• Provide end-user instructions and guidance for installed products when required.

• Present findings from field start-ups in written and/or verbal formats.

• Travel as needed (including occasional short notice travel) to customer sites and industry events.

• Represent the organization professionally in all customer-facing interactions.

• Attend required training sessions and workshops and may be required to lead sessions and workshops.

• Perform additional duties as assigned to support departmental and organizational objectives.

JOB SPECIFICATIONS:

• Associate's degree, technical certification, or an equivalent combination of education and relevant work experience required (will accept 3 years of 3rd Eye installations in lieu of technical certification)

• 3rd eye installation experience preferred

• Minimum of five (5) years of combined experience in automotive systems, commercial electronics, and/or waste and recycling vehicle environments

• Hands-on experience with 12-volt automotive systems (minimum of two years)

• Working knowledge of electronic testing tools, including voltmeters, power probes, and test lights

• Experience with commercial trucks, waste and recycling vehicles, and light-duty passenger vehicles (minimum of two years)

• Strong ability to work independently while effectively following direction in a remote environment

• Self-motivated, proactive, and team-oriented with a strong work ethic and "can-do" attitude

• Strong interpersonal and communication skills, with the ability to professionally interact with customers in person and via phone

• Proficiency in using smartphones and/or Android tablets for reporting and documentation, along with strong overall computer skills

• Advanced Microsoft Excel skills required; Salesforce experience preferred

• Ability to quickly develop subject matter expertise across all company product lines, kits, and accessories

• Strong attention to detail with a disciplined approach to documentation and note-taking

• Valid driver's license required, with the ability to maintain insurable and bondable status

ABOUT ESG:
Environmental Solutions Group stands at the forefront of sustainable innovation, dedicated to transforming the waste industry with eco-friendly equipment and technology solutions, all designed to improve the lives of our customers, and their communities.
This Connected Collections® ecosystem integrates advanced technology across our brands, including Heil® refuse collection vehicles, Marathon® Equipment compaction and recycling equipment, 3rd Eye® technology solutions, Soft-Pak® waste hauler software, Curotto-Can® automated carry cans, Bayne® lifting products, and Parts Central® OEM parts.
Driven by a mission of "Improving Lives," our best-in-class teams, innovative products, and advanced technology work tirelessly to leave a lasting legacy of excellence and environmental stewardship, ensuring a greener, healthier planet for generations to come.
For more information, visit www.terexesg.com.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
About Terex:
Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.
We design and manufacture advanced specialty vehicles-including fire, ambulance, and recreational vehicles-alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.
With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.
For more information, please visit www.terex.com.
Additional Information:
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at Globaltalentacquisitions@terex.com.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.