ZipRecruiter

Log In

1

Debt Collection Agent Jobs (NOW HIRING)

Lone Star Llc

Collection Agent

Buffalo, NY · On-site

$16 - $20/hr

Paid Holidays Job Summary We are seeking a Collections Agent to join our team. In this role, you ... Knowledge of debt collection laws and regulations preferred * Comfortable working with Microsoft ...

Lone Star Llc

Collection Agent

Buffalo, NY · On-site

$16 - $20/hr

Paid Holidays Job Summary We are seeking a Collections Agent to join our team. In this role, you ... Knowledge of debt collection laws and regulations preferred * Comfortable working with Microsoft ...

Lone Star Llc

Collection Agent

Buffalo, NY

$16 - $20/hr

Paid Holidays Job Summary We are seeking a Collections Agent to join our team. In this role, you ... Knowledge of debt collection laws and regulations preferred * Comfortable working with Microsoft ...

Law Firm

Be Seen First

Debt Collection Specialist

Islandia, NY · On-site

$22 - $24/hr

Account Resolution Specialist - Collections Agent Islandia, NY | Join a High-Energy, High-Reward Team! Are you a persuasive communicator with a passion for problem-solving? Ready to turn your talent ...

Credit Wise Recovery Solutions

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will ...

Cwrs

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will ...

Radius Global Solutions LLC

Collections Agent

Ramsey, NJ · On-site

$15 - $18/hr

The First Party Collections Agent will initiate the appropriate action to collect past due balances ... Working knowledge of and willingness to comply with the Fair Debt Collection Practices Act (FDCPA ...

next page

Showing results 1-20

All JobsFinance and Insurance JobsCollection JobsCollections Specialist JobsDebt Collection Agent Jobs

Debt Collection Agent information

See salary details

$11

$18

$28

How much do debt collection agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for debt collection agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a debt collection agent?

Debt collection agents are professionals who work on behalf of creditors to recover unpaid debts from individuals or businesses. They contact debtors via phone, mail, or email to negotiate payment plans, remind them of outstanding balances, and try to recover the owed funds. Debt collection agents must follow strict laws and regulations to ensure ethical and legal practices during the collection process. They may work directly for original creditors or for specialized debt collection agencies.

What are the key skills and qualifications needed to thrive as a debt collection agent, and why are they important?

To thrive as a Debt Collection Agent, you need a solid understanding of debt collection laws and negotiation techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dialer systems, and payment processing tools is typically required. Excellent communication, resilience, and problem-solving skills help agents handle difficult conversations and maintain professionalism under pressure. These skills ensure effective debt recovery, compliance with regulations, and the maintenance of positive relationships with clients and debtors.

What are some common challenges faced by debt collection agents, and how are they typically addressed in the workplace?

Debt Collection Agents often encounter challenges such as handling difficult conversations with debtors, managing high call volumes, and meeting collection targets. To address these, many organizations provide thorough training on negotiation techniques, emotional resilience, and legal compliance. Supportive team environments and regular feedback sessions can help agents share effective strategies and stay motivated. Additionally, access to robust customer management systems streamlines workflow and assists agents in tracking communications efficiently.

What is the difference between Debt Collection Agent vs Credit Analyst?

AspectDebt Collection AgentCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collections or financeBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or financial institutions; often high-pressureBanks, lending companies, or corporate finance departments; office setting
Employer & Industry UsagePrimarily in debt recovery and collectionsIn credit risk assessment and lending decisions
Common Search & Comparison IntentUnderstanding roles in debt recoveryEvaluating creditworthiness and financial risk

While both roles involve finance and require some knowledge of credit, a Debt Collection Agent focuses on recovering unpaid debts, often working in collections agencies or banks. A Credit Analyst assesses credit risk to help lenders make informed decisions. The roles differ in responsibilities, work environment, and required credentials, but both are integral to financial operations.

More about Debt Collection Agent jobs

What cities are hiring for Debt Collection Agent jobs?

Cities with the most Debt Collection Agent job openings:

Who are the top companies hiring for Debt Collection Agent jobs?

The top employers for Debt Collection Agent jobs are:

What states have the most Debt Collection Agent jobs?

States with the most job openings for Debt Collection Agent jobs include:

What job categories do people searching Debt Collection Agent jobs look for?

The top searched job categories for Debt Collection Agent jobs are:

Debt Collection Agent jobs near you
Infographic showing various Debt Collection Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

EXPERIENCED Debt Collection Agent

Client Services, Inc.

Earth City, MO • On-site

$20/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Do you have EXPERIENCE as a Debt Collector working in a fast-paced call center environment, assisting consumers through setting up a payment process? Then we need you!

SEEKING applicants with DEBT COLLECTION experience to work in our Earth City office.

At Client Services, Inc. you will have work-life balance with a set Monday - Friday schedule, NO late nights and NO weekend work. In addition to paid holidays, you will receive plenty of PTO. Pay starting at $20 per hour and UP based on Experience! Of course, the MORE EXPERIENCE you have the more we are able to offer. Show us what you've got and we'll show you the money!

We value our employees and offer a comprehensive benefits and rewards package, including:

  • Comprehensive health and insurance benefits
  • Company paid life insurance
  • Company paid long-term disability coverage
  • Opportunity to participate in a 401(k) retirement savings plan
  • Paid training to help you succeed in your role
  • Opportunity to earn monthly collection bonuses based on performance

Client Services, Inc. is a well-established, industry leader with 34+ years of knowledge in the Accounts Receivable Management and Business Processing Outsourcing sector. Our reputation and success is attributed to the use of cutting-edge information technology, excellent customer service and a workforce comprised of individuals with the drive and determination required to succeed in a competitive environment.

Here's what you've got to do:

  • Effectively and comfortably handle inbound and outbound calls to consumers regarding overdue accounts
  • Utilize problem solving skills to find customer specific solutions in difficult situations
  • Analyze consumer accounts and negotiate payment/settlement arrangements based on those analyses
  • Ensure superior customer service through excellent verbal and written communication
  • Notate and maintain accurate, up-to-date information for consumer accounts
  • Here's what we want:
  • 5+ year of collections experience in a high-volume contact center required
  • Computer proficiency and accurate data entry skills required
  • Strong verbal and written communication skills so you can connect with consumers over the phone and take clear notes in our computer system

Ready to take that next step in your career? Apply now by submitting your application!

If you still need more info, then please call our Recruiting Specialists at 1-855-713-5627 today!

Client Services, Inc. is committed to equal employment opportunities.

Apply